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Telecom Industry news
- Powernet Newly Certified by the WBENC as a Women Owned Company
Powernet is pleased to announce it has earned national certification from the Women?s Business Enterprise National Council (WBENC), as a women-owned business. Founded in 1997,WBENC, is a national 501(c)(3) non-profit and the largest third-party certifier of women-owned businesses. Providing a national standard, in-depth review of the company and on site inspection is a rigorous process … Continue reading Powernet Newly Certified by the WBENC as a Women Owned Company →
- VoIP Shortage Expected due to Political Campaigns
Wholesale SIP carrier SipTrunks.org is predicting a shortage of VoIP paths and therefor has opened pre-registration for political campaign. In order to provide campaign teams and political robocall providers with enough capacity, the wholesale VoIP company decided to start working on a first come, first served basis. “Even though many people don’t like to receive … Continue reading VoIP Shortage Expected due to Political Campaigns →
- Telesphere selected as one of the Top Companies to Work for in Arizona
For the second year in a row, CareerBuilder and Republic Media announced today that Telesphere has earned a spot on the CareerBuilder Top Companies to Work for in Arizona list. Telesphere is the nation?s leading provider of fully hosted VoIP and unified cloud communications services for businesses. Top Companies were evaluated and selected based on … Continue reading Telesphere selected as one of the Top Companies to Work for in Arizona →
- Suddenlink Stays Ahead of Subscriber Demand With Device Provisioning and IP Address Management From Incognito Software
Incognito Software, a global provider of broadband software provisioning and service activation solutions, today announced that Suddenlink Communications, one of the largest cable operators in the United States, is using Broadband Command Center and Address Commander from Incognito Software to provision and manage IP addresses for its approximately 1.4 million subscribers. In addition to being … Continue reading Suddenlink Stays Ahead of Subscriber Demand With Device Provisioning and IP Address Management From Incognito Software →
- Allworx Introduces PowerFlex
Allworx, a Windstream company and award-winning developer of Internet Protocol based (IP) phones systems for businesses making the switch to bandwidth-based voice infrastructure, today introduced PowerFlex(TM), its new family of Ethernet switches. PowerFlex is specifically designed to complement its current product line. The benefits are simplified installation and added reliability for Allworx customers. “PowerFlex allows … Continue reading Allworx Introduces PowerFlex →
Everyone who is looking for a brand-new business phone system, you do need to make sure that you taking a look at the different choices on the market and also get expert advise and business phone system prices from multiple different dealers. Please make sure to take advantage of our local Access Point dealer quote tool below to get pricing from several different companies within your local local market.
Business owners must frequently maintain contact with their customers, and staff.People are usually interconnected and exchanging valuable, important information. Keeping these communications flowing, at the heart of your business is the PBX, ensuring personnel and potential customers alike are able exchange information. But what options are there in this ever-changing market?
In a large enterprise environment, it's essential that you give some thought to expandability and features for future years. Getting locked in to a small PBX system which could stagnate after some time could certainly leave you in the predicament of having to invest more in the long term, modernizing an existing service - or possibly that is precisely the situation you're at at this time. So let's look into a couple of things you must consider.
Hiring an operator or receptionist is often times unnecessary, or just unfeasible if you have too many incoming calls. The same tasks performed by receptionist on the phone can be taken care of by many of the current PBX systems. At the most basic level, these "Auto Attendant" features includes options such as allowing your users to navigate a (potentially huge) menu system, reach specific extensions or access information recordings. Now if only they had a phone system that will brew a pot of coffee...
Having your phone system perform automated tasks can save you time and money. Auto-dialing provides a means for the system to place calls (and more) all on it's own. At the most basic level, many of us associate PBX auto-dialing with robo-calls, or telemarketing. However, the systems can do much more than that, with tasks like sending text messages to cell phones automated for informative personal, departmental, or company-wide alerts and notices. Recordings or messages can be delivered as well, and many packages even provide text to speech for reading messages to the recipient, such as crucial e-mails, news or stock alerts, and more.
Among the most popular and powerful PBX systems on the market, are those delivered by Avaya and Nortel. They lead the market for a number of years, and their product lines range from small business targeted (though feature rich) low end systems, up through enterprise systems capable of handling thousands of phones, calls, and messages at once.
Avaya (formerly a branch of Lucent) systems are known for high quality VoIP integration, even in their entry level systems, as well as the high end systems. Among their offerings are the popular CS-1000 Meridian system, and the higher end CS1500 and CS2100 systems.
No one can say for certain how their business will grow over the coming years. However, communications will forever be the core of any successful business. The PBX forms the nervous system of your company, extending into each nook and cranny, delivering vital messages. Without choosing a powerful and business telephone system though, that nervous system is left lacking, and your business crippled. Whatever your choice, the benefits brought by some of these new features will undoubtedly bring a serious boost to your productivity and capabilities.
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