Have you ever wondered how huge businesses manage to deal with so many calls? From small scale businesses through large businesses, the backbone of a business phone system is their PBX, or "Private Branch Exchange." From the rudimentary days of the old switchboard systems, to the vast, feature rich business phone systems of today - it's more than just a means of communication - the PBX is how things get done. Let's have a look at what it takes to integrate the power of one of these into your everyday workflow.
It's not like deciding on your long distance carrier or cell phone. In those markets, the options are limited and it's mostly one size fits all.
But a PBX is an entirely different decision. Businesses have many different needs and specific desires when it comes to communications. This is one of those decisions that changes everything, determining your ability to scale with future needs and expansion, your ability to leverage the power of the internet in your communications network (with technologies like VoIP,) and your ability to remain bulletproof and immune to services outages, with things like battery backup UPS systems and remote administrative capabilities. To give you an idea of just how crucial these features can be, consider how your business is impacted by this:
Employee salaries are the price of doing business. However, paying someone just to answer phones, or taking time away from an otherwise skilled employee to perform this menial task is really a waste of funds. You'll be glad to know that most of the same features can be taken care of by many of the business phone systems these days, both cheaper, and better than a human. At the most basic level, these "Auto Attendant" features includes options such as allowing your users to navigate a (potentially huge) menu system, reach specific extensions or access information recordings. Maybe someday we'll even have a phone system that will brew a pot of coffee...
More interesting are auto-dial capabilities, which can be used to provide a wide array of useful functions. At the most basic level, many of us associate PBX auto-dialing with robo-calls, or telemarketing. However, the systems can do much more than that, with tasks like sending text messages to cell phones automated for informative personal, departmental, or company-wide alerts and notices. Recordings or messages can be delivered as well, and many packages even provide text to speech for reading messages to the recipient, such as crucial e-mails, news or stock alerts, and more.
In the world of PBX systems, standout devices are manufactured by Avaya and Nortel. Not only have they lead the market for a number of years, and their product lines range from small business targeted (though feature rich) low end systems, up through devices designed for huge business networks, systems capable of handling thousands of phones, calls, and messages at once.
Avaya (formerly a branch of Lucent) systems virtually all feature strong internet capabilities, with powerful VoIP services built in. This is true in their offerings for all sizes of business, from small to large. Among their most popularofferings are the popular CS-1000 Meridian system, and the higher end CS1500 and CS2100 systems.
No one can predict the future, or determine how their business will change and expand in the coming years. One thing is certain though, communications will forever be the core of any successful business. As you can see, the technology and flexibility of today's business phone systems is astounding. The PBX forms the nervous system, the core of all your business dealings. Without choosing a powerful and business phone system though, that nervous system is left lacking, and your business crippled. Whatever your choice, the benefits brought by some of these new features will undoubtedly bring a serious boost to your productivity and capabilities.
To find a Astrisk phone system dealer or partner in the New Mexico area, scroll up and fill out the form above to have the top Astrisk deakers fight for your business.
If you are searching for an authorized New Mexico Cisco, Lucent, Avaya dealer, or authorized Isotec dealer, you have come to the right place. Using our directory you can easily find the right certified telephony equipment dealer nearest you. Just fill out the form above.
Most popular and highest ranked brands: Asterisk,Avaya dealers,Alcatel-Lucent,Mitel,Cisco Systems,Nortel dealer.
Legal Disclaimer The Astrisk var partners that you can find on this web site are ranked upon customer feedback, geographical proximity to your location and other factors. PBX-installers.com is not related with Astrisk directly.
