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  • Powernet Newly Certified by the WBENC as a Women Owned Company
    Powernet is pleased to announce it has earned national certification from the Women?s Business Enterprise National Council (WBENC), as a women-owned business. Founded in 1997,WBENC, is a national 501(c)(3) non-profit and the largest third-party certifier of women-owned businesses. Providing a national standard, in-depth review of the company and on site inspection is a rigorous process … Continue reading Powernet Newly Certified by the WBENC as a Women Owned Company →
  • VoIP Shortage Expected due to Political Campaigns
    Wholesale SIP carrier SipTrunks.org is predicting a shortage of VoIP paths and therefor has opened pre-registration for political campaign. In order to provide campaign teams and political robocall providers with enough capacity, the wholesale VoIP company decided to start working on a first come, first served basis. “Even though many people don’t like to receive … Continue reading VoIP Shortage Expected due to Political Campaigns →
  • Telesphere selected as one of the Top Companies to Work for in Arizona
    For the second year in a row, CareerBuilder and Republic Media announced today that Telesphere has earned a spot on the CareerBuilder Top Companies to Work for in Arizona list. Telesphere is the nation?s leading provider of fully hosted VoIP and unified cloud communications services for businesses. Top Companies were evaluated and selected based on … Continue reading Telesphere selected as one of the Top Companies to Work for in Arizona →
  • Suddenlink Stays Ahead of Subscriber Demand With Device Provisioning and IP Address Management From Incognito Software
    Incognito Software, a global provider of broadband software provisioning and service activation solutions, today announced that Suddenlink Communications, one of the largest cable operators in the United States, is using Broadband Command Center and Address Commander from Incognito Software to provision and manage IP addresses for its approximately 1.4 million subscribers. In addition to being … Continue reading Suddenlink Stays Ahead of Subscriber Demand With Device Provisioning and IP Address Management From Incognito Software →
  • Allworx Introduces PowerFlex
    Allworx, a Windstream company and award-winning developer of Internet Protocol based (IP) phones systems for businesses making the switch to bandwidth-based voice infrastructure, today introduced PowerFlex(TM), its new family of Ethernet switches. PowerFlex is specifically designed to complement its current product line. The benefits are simplified installation and added reliability for Allworx customers. “PowerFlex allows … Continue reading Allworx Introduces PowerFlex →

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When you are wanting to buy a brand-new phone system, one does want to make sure that you research the different choices that are available as well as get professional advise and phone system quotes from multiple different dealers. Please make use of our local Avaya dealer quote tool below to obtain prices from several different providers in your local local market.

Selecting a business phone system can be quite a hard job. Regardless if you're a small business just getting into the market, or upgrading to a new and feature rich Avaya PBX, the market has really expanded to meet today's demand for constant communication and collaboration.

In a small business environment, it's vital that you look into expandability and features for future years. Getting locked into a poor capability business phone setup which will not scale with your growing requirements. Have a look at some of the features that a modern business phone system can bring you, keeping an eye towards the longer term.

Hiring an operator or receptionist is often times unnecessary, or just unfeasible if you have too many incoming calls. You'll be glad to know that most of the same features can be taken care of by many of the business phone systems these days, and usually can do it better than a human. At the most basic level, these "Auto Attendant" features includes options such as allowing your users to brows through a touchtone activated menu, reach specific extensions or access information recordings. Maybe someday we'll even have a phone system that will brew a pot of coffee...

Having your phone system perform automated tasks can save you time and money. Auto-dialing provides a means for the system to place calls (and more) all on it's own. At the most basic level, many of us associate PBX auto-dialing with robo-calls, or telemarketing. However, the systems can do much more than that, especially when blended with modern technology. For example, sending text messages to cell phones automated for instant and informative personal, departmental, or company-wide alerts and notices. Voicemail from important numbers can be forwarded instantly, and many packages even provide text to speech for reading messages to the recipient, such as crucial e-mails.

If you'd prefer not fit a PBX into your business's physical location, there are hosting options available. Rather than installing a machine to service your business, a hosted PBX is a standard business phone system, hosted and managed by a provider. Often times, this can drive down your costs, and allow for a quick roll out, with little or no equipment needed at your places of business. Calls can easily be routed to other numbers as well, such as cells and home phones. The flexibility and low equipment investment can make this an attractive option, or one to consider while you weight the benefits of more powerful installations at your place of business.

We've come a long way since the days of the early telephone and switchboard. The sheer power and flexibility delivered by computer driven phone systems, like the modern business PBX, can do wonders for your business. After reviewing some of these potential offerings, no doubt you can see how wide reaching these benefits can be. The considerations mentioned here should help you determine what will really benefit you in a business phone system.

To find a Avaya phone system dealer or partner in the local area, scroll up and fill out the form above to have the top Avaya deakers fight for your business.


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. If you are searching for an authorized local Cisco, Lucent, Avaya dealer, or qualified Executone specialist, you have come to the right place. Using our directory you can easily find the right certified telephony equipment dealer nearest you. Just fill out the form above.

Most popular and highest ranked brands: Asterisk dealers,Avaya dealers & partners,Alcatel-Lucent dealers,Mitel,Cisco,Nortel dealer.

Avaya highlight

Avaya, Inc. is one of the largest companies with the focus on IP Telephone Systems and related software to make communications easier.

Avaya, Inc. continues to combine hardware as the 2400 Series Digital Telephone,302D Attendant Console,6400 Series Digital Telephones,6200 Series Analog Telephones,C360 Converged Stackable Switch,4600 Series IP Telephones and more with their software products like Avaya One-X,Callmaster and Call Master to create one communication suite.

Avaya has several popular products like: 2400 Series Digital Telephone, SG203/SG208 Security Gateways, IP Agent, IP Office VoiceMail Pro, Meeting Exchange - Service Provider Edition, Application Enablement Services

Avaya FAQ

Why do I need SIP in my Contact Center?

When you add Avaya IP Agent with integrated Instant Messaging to your Contact Center, your agents have the tools they need to answer the tough calls. They re able to instantaneously see who is free to help whether that expert is another agent within the Contact Center, a supervisor or manager, or an expert outside the Contact Center.

Now agents are able to immediately provide answers to hard questions from customers. And, it s a valuable learning experience for the agent. The agent gains knowledge and insight into how to answer the hard questions knowledge that would not have been attainable by merely transferring the call to someone else. Next time the agent will be able to answer these questions!

From a customer perspective, the end result of integrating SIP and presence into the Contact Center is a higher number of customers receiving first-call resolution. Increasingly, studies show that first call resolution is an important measure of customer satisfaction. Not only does it create a happier customer experience it reduces the load to your Contact Center. The number of call transfers is reduced , which saves the time it previously took for callers to re-explain their need to a new agent when transferred. You ll see a decrease in overall talk time, enabling you to make better use of valuable agent time. Agents will have more time available to answer other customers faster or to provide other value-added services. For example, agents can proactive contact customers to let your them know about new products or services.

Another popular suite is Avaya Distributed Office delivers rich communication, collaboration and mobility capabilities to branch offices. This centrally managed, SIP-based communications platform easily scales to meet the needs of large enterprises with distributed sites. Advanced applications, such as presence and instant messaging, can now be delivered to every branch, enhancing responsiveness to customers needs. In addition, mobility features support employees on the go, providing effective communications regardless of location. To reduce staff training requirements, Distributed Office offers an optional key system interface. SIP architecture makes scaling to thousands of sites simple, and Avaya can reduce on-site installation time by delivering pre-configured Distributed Office platforms directly to the branch site. In addition, enterprises can leverage intuitive centralized management tools to decrease set up time; manage updates and upgrades; and provision user moves, additions, and changes.

Small Business Phone Service is Better Than Ever This kind of business phone system was created for the business field just as the brand suggests as wll as it has experienced its art print in the field as there is pass of information from one part to a different and this has become beneficial to business in a big way. Every business which includes its opportunity on broadening its bottom and creating a reasonable impression on the market will have to display steadiness and great communication and this can't be completed without the use of phone system. It has become an important item to own in any developing business then and after this. The options on the market may also depend on what ones premises are precisely like, and the level to which they can be tampered utilizing. A professional telephony expert could typically be capable of design something that is considerate to the developing you work during. If you, or perhaps staff, undertake travel abroad look at techniques you can decrease costs- There are a variety of the way that you can decrease your costs when travelling, from purchasing a world SIM card, to purchasing a wandering value wrap up from your give if it is available. DID or maybe direct inward dial lets callers to get to extensions instantly without having to get in touch with an owner or to make use of auto worker. These volumes are purchased on the phone company and tend to be then placed in the phone system as programs or extensions. Having this capacity will often prevent the need to have someone available to lead calls. All over again, as technological know-how catches upward, poor quality of sound is becoming diminished amount of an issue. However, in certain spots, hosted VoIP business phone techniques can sometimes include very poor quality of sound as compared to classic landline phone techniques. With capabilities like just like the ability to help make conference telephone calls, your clients, business partners and personnel will be able to talk from anywhere on this planet. This benefit is very effective as it can conserve time and money. Additionally it is cost effective because business trips with other areas of the continent are certainly lessened. So all over again, choose precisely the kind of business phone service provider which item suits for a needs very best. Several astonishing advancements occured in the field of business cell phone communications and already you have VoIP (Voice over Internet Protocol) telephone, hosted PBXs, online fax expertise and more Smaller businesses can currently have a personal PBX to meet its communication necessities. In fact, there are all the superior features just like voice mail, fax, automated hello, conference dialling and all during affordable interest rates. Why choose a Hosted VoIp minor business phone service? Choosing the right hosted PBX at a quality service provider makes available some sort of platform that will supports modern voice applications which means that companies can build a tailor-made business VoIP phone system during record time. During an economic downturn, businesses need each edge they can get in order to keep from shutting down. Businesses utilizing only a few personnel often feel like they can't smart phone market Fortune 5 hundred companies. However, with technology advances, that is no more true. Selected small business phone strategies actually grant companies this type of professional physical appearance that many people have no idea you will find only about three people in the office. Having features just like intelligent simply call routing, car attendant, and conferencing, one small organization can seem like a superpower. In order to business phone systems, it's important to see which types will really set a corporation aside from the competition.

Legal Disclaimer The Avaya equipment vendors shown to you in our search results are ranked upon customer feedback, geographical proximity to your location and other factors. PBX-installers.com is not related with Avaya directly.