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- Telesphere selected as one of the Top Companies to Work for in Arizona
For the second year in a row, CareerBuilder and Republic Media announced today that Telesphere has earned a spot on the CareerBuilder Top Companies to Work for in Arizona list. Telesphere is the nation?s leading provider of fully hosted VoIP and unified cloud communications services for businesses. Top Companies were evaluated and selected based on […]
- Suddenlink Stays Ahead of Subscriber Demand With Device Provisioning and IP Address Management From Incognito Software
Incognito Software, a global provider of broadband software provisioning and service activation solutions, today announced that Suddenlink Communications, one of the largest cable operators in the United States, is using Broadband Command Center and Address Commander from Incognito Software to provision and manage IP addresses for its approximately 1.4 million subscribers. In addition to being […]
- Allworx Introduces PowerFlex
Allworx, a Windstream company and award-winning developer of Internet Protocol based (IP) phones systems for businesses making the switch to bandwidth-based voice infrastructure, today introduced PowerFlex(TM), its new family of Ethernet switches. PowerFlex is specifically designed to complement its current product line. The benefits are simplified installation and added reliability for Allworx customers. “PowerFlex allows […]
- Cbeyond?s Executives to Address COMPTEL PLUS Fall 2013 Convention & EXPO
Cbeyond Inc. (Nasdaq:CBEY), the technology ally to small and mid-sized businesses (SMBs), today announced that Brett Burgett, Cbeyond’s vice president, network engineering and planning, will speak at the COMPTEL PLUS Fall 2013 Convention & EXPO taking place Monday, September 23, through Thursday, September 26, at the Gaylord Palms in Orlando, Florida. On Tuesday, September 24 […]
- World?s Most Modern Satellite Communications Network Complete
Globalstar, Inc. (OTCBB:GSAT) announced today that all second generation satellites are now in full commercial service, completing the world’s most modern satellite communications network. With all satellites in service, Globalstar has re-emerged as the leader in mobile satellite communications. “As the first in the mobile satellite communications industry to establish a new and modern network, […]
Customers are in control with our local Avaya specialist search. Quick access to the best dealers and Avaya phone system companies nearby your region, review their telephone system pricing quote and find the PBX dealer who has the best offer and track record. Fill out the form below and reverse the table by having Avaya vendors fight for your business!
Searching for the right Avayabusiness phone system can be quite a difficult job. No matter if you are a small business just getting into the market, or a large business upgrading to a new and feature rich Avaya PBX, the choices have never been wider and the options have never been more impressive.
In a large enterprise, it's important to start thinking about expandability and functionality for future years. Getting locked in to a minimal capability business phone setup which could stagnate after some time could leave you in the situation of having to invest more down the road, modernizing an existing system - or maybe that's precisely the point you are at right now. Think about several of the options that a advanced business phone system would bring you, keeping an eye toward the long run.
You really must be prepared for anything, to operate a successful business. It's somewhat odd to be thinking of really advanced business phone systems, and understand that it's going to be driven by a power network that largely runs on a power grid engineered to the needs of the last century. And worse, a modern computerized system can be brought to its knees by a power outage. Luckily many modern-day PBX systems come complete with their own built-in battery systems, a UPS (uninterruptible power supply) to avoid this from leaving your business dead in the water, should the power fails. Even in the event of a blackout, the hub of your communications will remain functional, taking calls as usual.
Among the most popular and powerful PBX systems on the market, are those delivered by Avaya and Nortel. Not only have they lead the market for a number of years, and their devices can fit the needs of everything from small business targeted (though feature rich) low end systems, up through enterprise systems capable of handling thousands of phones, calls, and messages at once.
Avaya (formerly a branch of Lucent) systems are known for high quality VoIP integration, even in their offerings for all sizes of business, from small to large. Among their offerings are the popular CS-1000 Meridian system, and the higher end CS1500 and CS2100 systems.
"Can you hear me now?" isn't something you want your customers or employees to have to utter. Making sure you're prepared to deal with any communications needs that may crop up is serious demand of modern business. Your selection of a business phone system will ensure that you're capable of seamless integration with other modern technology, such as email and text messaging.
To find a Avaya phone system dealer or partner in the local area, scroll up and fill out the form above to have the top Avaya deakers fight for your business.
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. If you are searching for an authorized local Cisco, Lucent, Avaya dealer, or local Spirit consultant, you have come to the right place. Using our directory you can easily find the right certified telephony equipment dealer nearest you. Just fill out the form above.
Avaya highlightAvaya is one of most successful IP Telephony companies.
Avaya, Inc. continues to combine hardware like the 2400 Series Digital Telephone,9610 IP Telephone,6200 Series Analog Telephones,G150/G250/G350/G650/G700 Media Gateway,6400 Series Digital Telephones and more with their software products like Avaya One-X,Callmaster,Unified Messaging and Call Master to create one communication suite.
Recent Avaya product searches: 2400 Series Digital Telephone, Meeting Exchange for IBM Lotus Sametime, Communications Process Manager, VPNremote for 4600 Series Telephones, Contact Center Express, Active Telephony, Meeting Exchange - Enterprise Edition, Interaction Center, 900 MHz Wireless Telephone, one-X Quick Edition
Avaya FAQWhy do I need SIP in my Contact Center?
When you add Avaya IP Agent with integrated Instant Messaging to your Contact Center, your agents get the tools they need to answer the tough calls. They re able to instantaneously see who is free to help whether that expert is another agent within the Contact Center, a supervisor or manager, or an expert outside the Contact Center.
Now agents are able to immediately provide answers to hard questions from customers. And, it s a valuable learning experience for the agent. The agent gains knowledge and insight into how to answer the hard questions knowledge that would not have been attainable by merely transferring the call to someone else. Next time the agent will be able to answer these questions!
From a customer perspective, the end result of integrating SIP and presence into the Contact Center is a higher number of customers receiving first-call resolution. Increasingly, studies show that first call resolution is an important measure of customer satisfaction. Not only does it create a happier customer experience it reduces the load to your Contact Center. The number of call transfers is reduced , which saves the time it previously took for callers to re-explain their need to a new agent when transferred. You ll see a decrease in overall talk time, enabling you to make better use of valuable agent time. Agents will have more time available to answer other customers faster or to provide other value-added services. For example, agents can proactive contact customers to let your them know about new products or services.
Another popular suite is Avaya Distributed Office delivers rich communication, collaboration and mobility capabilities to branch offices. This centrally managed, SIP-based communications platform easily scales to meet the needs of large enterprises with distributed sites. Advanced applications, such as presence and instant messaging, can now be delivered to every branch, enhancing responsiveness to customers needs. In addition, mobility features support employees on the go, providing effective communications regardless of location. To reduce staff training requirements, Distributed Office offers an optional key system interface. SIP architecture makes scaling to thousands of sites simple, and Avaya can reduce on-site installation time by delivering pre-configured Distributed Office platforms directly to the branch site. In addition, enterprises can leverage intuitive centralized management tools to decrease set up time; manage updates and upgrades; and provision user moves, additions, and changes.
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