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    For the second year in a row, CareerBuilder and Republic Media announced today that Telesphere has earned a spot on the CareerBuilder Top Companies to Work for in Arizona list. Telesphere is the nation?s leading provider of fully hosted VoIP and unified cloud communications services for businesses. Top Companies were evaluated and selected based on … Continue reading Telesphere selected as one of the Top Companies to Work for in Arizona →
  • Suddenlink Stays Ahead of Subscriber Demand With Device Provisioning and IP Address Management From Incognito Software
    Incognito Software, a global provider of broadband software provisioning and service activation solutions, today announced that Suddenlink Communications, one of the largest cable operators in the United States, is using Broadband Command Center and Address Commander from Incognito Software to provision and manage IP addresses for its approximately 1.4 million subscribers. In addition to being … Continue reading Suddenlink Stays Ahead of Subscriber Demand With Device Provisioning and IP Address Management From Incognito Software →
  • Allworx Introduces PowerFlex
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Prospective buyers are in control with our Alaska Avaya specialist search. Quick access to the best vendors and Avaya phone system companies around your area, do a comparison of their telephone system proposals and find the PBX dealer who has the best offer and track record. Fill out the form below and reverse the table by having Avaya distributors compete for your business!

From small-scale businesses through large businesses, the backbone of a business telephone system is their PBX, or "Private Branch Exchange." From the rudimentary days of the old switchboard systems, to the vast, feature rich business telephone systems of today - it's more than just a means of communication - the PBX is how your business stays relevant in a fast paced business world. Let's have a look at what it takes to incorporate the effectiveness of one of them into your day-to-day work-flow.

While considering telephone systems for business, it's essential that you don't get locked into a reduced capability business telephone setup which could stagnate after a while can leave you in the predicament of having to spend more down the road, modernizing an existing service - or perhaps that is precisely the situation you are at at this time. Take into consideration a few of the options that a advanced business telephone system can bring you, keeping an eye towards the future.

Employee salaries are the price of doing business. However, paying someone just to answer phones, or taking time away from an otherwise skilled employee to perform this menial task is really a waste of funds. The same tasks performed by receptionist on the phone can be overseen by many of the current PBX systems. At the most basic level, these "Auto Attendant" features includes options such as allowing your users to navigate a (potentially huge) menu system, reach specific extensions or access information recordings. Now if only they had a PBX that will brew a pot of coffee...

More interesting are auto-dial capabilities, which can be used to provide a wide array of useful functions. At the most basic level, many of us associate PBX auto-dialing with robo-calls, or telemarketing. However, the systems can do much more than that, with tasks like sending text messages to cell phones automated for informative personal, departmental, or company-wide alerts and notices. Voicemail from important numbers can be forwarded instantly, and many packages even provide text to speech for reading messages to the recipient, such as crucial e-mails, news or stock alerts, and more.

Cisco Systems are one of the most trusted names in business PBX systems, delivering high quality and flexibility, along with a long history of networking expertise.

The Cisco "Unity" line of products are a popular choice, for delivering expandability and flexibility at many business sizes, and for meeting a wide variety of needs. They also bring budget PBX power to the market with their SPA-400 and SPA-9000 which can work in conjunction to provide a wide range of features on a small business budget.

No one can predict the future, or determine how their business will change and expand in the coming years. One thing is certain though, communications will forever be the core of any successful business. As you can see, the technology and flexibility of today's business phone systems is astounding. The PBX forms the nervous system, the core of all your business dealings. Without choosing a powerful and business telephone system though, that nervous system is left lacking, and your business crippled. Whatever your choice, the benefits brought by some of these new features will undoubtedly bring a serious boost to your productivity and capabilities.

To find a Avaya telephone system dealer or partner in the Alaska area, scroll up and fill out the form above to have the top Avaya deakers fight for your business.


Recently added Avaya partners coverage areas in Alaska:

Anchorage municipality |Houston city |Hoonah city |Noorvik city |Nenana city |Point Hope city |Ekwok city |Scammon Bay city |Grayling city |Shishmaref city |Kaktovik city | |Kake city |Brevig Mission city |Lower Kalskag city |Holy Cross city |Golovin city |Golovin city |Hooper Bay city |Elim city |Russian Mission city |Valdez city |Pelican city |Stebbins city |Ketchikan city |Whittier city |Anaktuvuk Pass city |Golovin city |Sand Point city |St. Mary's city |Barrow city |











Most Popular search in Alaska: Avaya dealers in Anchorage . If you are searching for an authorized Alaska Cisco, Lucent, Avaya dealer, or Allworx programmer, you have come to the right place. Using our directory you can easily find the right certified telephony equipment dealer nearest you. Just fill out the form above.

Most popular and highest ranked brands: Asterisk dealers,Avaya dealers & partners,Alcatel-Lucent dealers,Mitel,Cisco,Nortel dealer.

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Avaya is has grown to be one of the largest brand names in the field of IP telephone systems and software for communication.

Avaya continues to combine hardware as the 2400 Series Digital Telephone,9610 IP Telephone,302D Attendant Console,302D Attendant Console,4400 Series Digital Telephones and more with their software products like Avaya One-X,Verint Call Recording and Quality Monitoring,ScanSoft SpeechAttendant and Call Master to create one communication suite.

Some of the more popular Avaya products searched by our visitors include 2400 Series Digital Telephone, PARTNER Advanced Communications System, one-X Desktop Edition, IG550 Integrated Gateway, Octel 250/350 Message Servers, 9650 IP Telephone, SIP Enablement Services, DEFINITY Servers, AP-7 Access Point, 6200 and 2500 Series Analog Telephones

Avaya FAQ

Why do I need SIP in my Contact Center?

When you add Avaya IP Agent with integrated Instant Messaging to your Contact Center, your agents have the tools they need to answer the tough calls. They re able to immediately see who is available to help whether that expert is another agent within the Contact Center, a supervisor or manager, or an expert outside the Contact Center.

Now agents are able to immediately provide answers to hard questions from customers. And, it s a valuable learning experience for the agent. The agent gains knowledge and insight into how to answer the hard questions knowledge that would not have been attainable by merely transferring the call to someone else. Next time the agent will be able to answer these questions!

From a customer perspective, the end result of integrating SIP and presence into the Contact Center is a higher number of customers receiving first-call resolution. Increasingly, studies show that first call resolution is an important measure of customer satisfaction. Not only does it create a happier customer experience it reduces the load to your Contact Center. The number of call transfers is reduced , which saves the time it previously took for callers to re-explain their need to a new agent when transferred. You ll see a decrease in overall talk time, enabling you to make better use of valuable agent time. Agents will have more time available to answer other customers faster or to provide other value-added services. For example, agents can proactive contact customers to let your them know about new products or services.

Another popular suite is Avaya Distributed Office delivers rich communication, collaboration and mobility capabilities to branch offices. This centrally managed, SIP-based communications platform easily scales to meet the needs of large enterprises with distributed sites. Advanced applications, such as presence and instant messaging, can now be delivered to every branch, enhancing responsiveness to customers needs. In addition, mobility features support employees on the go, providing effective communications regardless of location. To reduce staff training requirements, Distributed Office offers an optional key system interface. SIP architecture makes scaling to thousands of sites simple, and Avaya can reduce on-site installation time by delivering pre-configured Distributed Office platforms directly to the branch site. In addition, enterprises can leverage intuitive centralized management tools to decrease set up time; manage updates and upgrades; and provision user moves, additions, and changes.

What to Depend upon From a Business Phone Vendor never be reluctant to ask for a any accreditations they maintain or the skills of their crucial technical workers; Hands Free Dialing: Allows multi-tasking. With this offer, you are not chained within the phone if you want to do extra. There are unique varieties of PBX phone systems, plus your business phone services should be able to supplement the needs you have when using the proper alternative. There are actually, by way of example, normal PBX systems together with hosted or personal PBX services. You can also find software-based services known as IP-PBX systems, that have become a well-liked solution for a number of firms. Point out you decide to go with a VoIP service. You may choose a hosted VoIP service or a premise structured service. If you get a hosted VoIP service you just plug your current VoIP phone into the Internet and wallah! You are set. The services are then managed by a vacation service provider. Should you go a premise structured route it is just a little bit unique. You have to obtain a piece of equipment termed as a PBX along with your VoIP phones. Any PBX (Private Part Exchange) is basically expensive. It will cost a handful of thousand to help tens of thousands to get going. Also, upon having purchased a PBX you have to ensure that is stays, update them and deal with the system on your company. Often companies together with 500 personnel or less, that are not technical companies, go the hosted VoIP route immediately. But examine your options and pick the right alternative for you. Simply call forwarding is also a feature that needs to be included in the services. This is little useful due to the fact allows people to forward an unscheduled visit in just a mouse click. The call will likely then be sent to the specific human being or business the caller needs. For any small business phone services, the number of phone line connections, moreover extensions, will not pose a problem at all. When using a little exploration to compare business phone systems, chief executive police will realize that cheap might not just be as affordable as it shows up. Taking a short amount of time will save inconvenience, disappointment and other unexpected expenses. A hosted PBX systems deliver PBX functionality and are also provided by the telephone service provider enterprise, using devices located in their very own premises. This means the client enterprise will not be expected to invest investment to buy or simply install PBX devices. One of the advantages to an IP-based business phone system is the flexibility for the labourforce to be mobile. With Avaya's IP Office alternative, employees are not limited to operating in the office. Together with the new technologies their cell phone only becomes an extension box of the business phone product. Because of this, clients and customers can reach employees no matter their location. On the person getting in touch with, it appears as though a party they're trying to reach is in the business and open to take their contact. This provides the staff member with a method to leave any office and match potential clients while still being accessible to existing clients.

Legal Disclaimer The Avaya partners that you can find on this internet site are ordered by client feedback, geographic proximity to your location and other factors. PBX-installers.com is not associated with Avaya directly.