Veramark?s Telecom Expense Management Software Rated ?Avaya Compliant? (Centre Daily Times) Veramark Technologies, Inc. (VERA.OB), a leading Telecom Expense Management (TEM) provider, today announced that its VeraSMART Communications Management Suite is compliant with key internet protocol (IP) telephony solutions from Avaya, a leading global provider of business communications applications, systems and services.
Kevin Kennedy joins Avaya as president and CEO (Channel Business) KEVINÂ Kennedy has joined Avaya as president and chief executive officer. He joins the company from JDS Uniphase Corporation where he was CEO. Kennedy has also served as chief operating officer of Openwave Systems.
Down under trip for new Avaya CEO (ZDNet Australia) Avaya's new CEO and president Kevin Kennedy took over the reins of the communications specialist last night and has revealed an intent to visit Australia in March.
NuVox Launches SIP Trunking Services NuVox announced the availability of SIP (Session Initiation Protocol) Trunking to customers in the Southeast and Midwest. SIP Trunking helps businesses establish more efficient bandwidth along with enhanced voice and data connections to the web, PSTN, and private MPLS data networking services.
?We believe that SIP will eventually become the standard method of delivering voice and [...]
Avaya Awarded the 2008 Product of the Year Award The Consumer Interaction Solutions Magazine has awarded Avaya the 2008 Product of the Year Award.
Avaya’s Proactive Outreach for Financial Services helps financial companies use outbound communications and self service to drive new efficiencies, improve cost-savings and enhance customer experiences.
With this solution, financial companies can enhance their contact center capabilities by using outbound self service to [...]
Cisco launches new partner channel network Cisco has announced the introduction of a new partner sales channel called The Consumer Channel Network. This new channel, available in the United States and Canada, will provide resellers with resources, tools and training for selling the Linksys by Cisco product line of Connected Home Products.
According to Bob Gregerson, Vice President, North American Sales, Cisco’s [...]
Iformata choses Level 3 Level 3 Communications, Inc. today announced that it has expanded its relationship with Iformata, LLC, a telepresence and video conferencing solutions provider.
As Iformata’s primary provider of IP services, Level 3 will deliver that company’s high-bandwidth traffic via Internet protocol virtual private network (IP VPN) across its fully integrated multiprotocol label switching (MPLS) platform.
“We rely on [...]
Cisco Shares Emerging Threats for 2009 Cisco today released a security report that warns that Internet-based attacks are becoming increasingly sophisticated and specialized as profit-driven criminals continue to hone their approach to stealing data from businesses, employees and consumers. In the 2008 edition of the Cisco® Annual Security Report, the company identifies the year’s top security threats and offers recommendations [...]
Turner Broadcasting System choses Polycom Telepresence Polycom announced that Turner Broadcasting System, Inc. (TBS, Inc.), a leader in global media, has deployed Polycom telepresence solutions worldwide to improve collaboration among the global network of TBS, Inc. brands.
Polycom immersive, room and personal telepresence solutions are used across business functions allowing TBS, Inc. employees to work together more effectively and efficiently across distances. [...]
Alcatel-Lucent Shifting Strategy to the Web 2.0 / 3.0 Telecom equipment giant Alcatel-Lucent is making a strategic shift towards web-enabled communications. Their plan is to combine the trusted capabilities of the network environment with the creative communications services of the web (Web 2.0, Web 3.0 and beyond).
This transformation will allow billions of customers to use millions of websites from any device guaranteeing security, quality, [...]
Nortel stock in trouble? Nortal has received notification from the New York Stock Exchange that their stock has fallen below the NYSE standard.
Nortel fails to mee the criteria for NYSE common stock as a result of Nortel’s common shares having an average closing price of less than US$1.00 per share during the consecutive 30 trading days ended December 9, [...]
ShoreWare Call Manager now Citrix ready ShoreTel, Inc., (NASDAQ: SHOR) announced that the company’s ShoreWare Call Manager suite has received Citrix Ready certification from Citrix Systems, Inc. (NASDAQ:CTXS), the global leader in application delivery infrastructure.
Certification signifies that features in the ShoreWare Call Manager Suite run seamlessly in the Citrix XenApp environment, providing knowledge workers and call center agents with industry leading [...]
XO and Digium Interoperability XO Communications (OTCBB: XOHO) and Digium®, the Asterisk® Company, today announced that Digium?s Switchvox® IP PBX has been certified to work with XO?s award-winning Session Initiation Protocol trunking solution, XO SIP. The certification will streamline the adoption of XO SIP by users of the award-winning Switchvox telephony system and offer them a cost-effective and efficient [...]
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Avaya highlight
Avaya is one of the major players in the market IP telephone systems and communication software.
Avaya continues to combine hardware like the 2400 Series Digital Telephone,5600 Series IP Telephones,M770 ATM Switch,2400 Series Digital Telephone,9610 IP Telephone,5400 Series Digital Telephones and more with their software products like Avaya One-X,Verint Call Recording and Quality Monitoring,IP Office and Call Master to create one communication suite.
Avaya has several popular products like: 2400 Series Digital Telephone,
Call Center,
9640 IP Telephone,
one-X Quick Edition,
Application Enablement Services,
IP Wireless Telephone Solutions,,
PARTNER® Telephones,
6200 and 2500 Series Analog Telephones,
IP Softphone for Windows Mobile 5
Another popular suite is Avaya Distributed Office delivers rich communication, collaboration and mobility capabilities to branch offices. This centrally managed, SIP-based communications platform easily scales to meet the needs of large enterprises with distributed sites.
Advanced applications, such as presence and instant messaging, can now be delivered to every branch, enhancing responsiveness to customers needs. In addition, mobility features support employees on the go, providing effective communications regardless of location. To reduce staff training requirements, Distributed Office offers an optional key system interface.
SIP architecture makes scaling to thousands of sites simple, and Avaya can reduce on-site installation time by delivering pre-configured Distributed Office platforms directly to the branch site. In addition, enterprises can leverage intuitive centralized management tools to decrease set up time; manage updates and upgrades; and provision user moves, additions, and changes.
Avaya DEFINITY® Servers
Avaya DEFINITY® Servers offer a scalable solution with the ability to grow without changing an entire communication system. DEFINITY Servers were designed with investment protection in mind. Most existing components are reusable in subsequent releases. Both IP and circuit switched calls are supported with DEFINITY Servers.
Communication Manager 3.0 will be offered on the DEFINITY Server CSI. Note: DEFINITY Server SI last software release supported is Communication Manager 2.2. Note: G3r is no longer available.
Use the form above to find a Avaya DEFINITY® Servers dealer near you
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IP Agent is a PC-based softphone application for improving agent productivity in call centers, remote offices and work-at-home agents. It is the only agent desktop application capable of providing multiple connection modes all from the same application.
Connection modes can be VoIP, dual connect (separate paths for voice and data), or Shared Control (use of IP Agent softphone with the agent's Avaya desk phone). In addition, IP Agent's ability to integrate and interoperate with other applications and devices drives productivity improvements. It incorporates enterprise instant messaging (IM) which serves as the first step towards SIP and Presence in the call center. Other capabilities include a screen pop of customer-contextual data and interoperability with Microsoft Internet Explorer and Outlook to provide click-to-dial.
Don't know how to change the DST on your Avaya? Use our directory to find a technician that can help you update to the new daylight saving time schedule 2007. Use our IP PBX phone system directory
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