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Avaya news
Shorten pushes Avaya upwards (VNU Net via Yahoo! UK & Ireland News)
Avaya's new UK chief is aiming to ramp up business with the communications vendor's top 20 UK partners and encourage sales teams to adopt a greater vertical focus.
Shorten pushes Avaya upwards (vnunet.com)
Sam Trendall, CRN , Thursday 2 July 2009 at 12:37:00 UK chief wants his sales teams to have a greater vertical focus as part of channel-centric strategy Avaya's new UK chief is aiming to ramp up business with the communications vendor's top 20 UK partners and encourage sales teams to adopt a greater vertical focus. Lee Shorten became UK and Ireland managing director in April as part of a ...
Nimans helps VARs climb Avaya ladder (VNU Net via Yahoo! UK & Ireland News)
Distributor Nimans is hoping to help SME-focused Avaya VARs ascend the channel food chain and explore lucrative opportunities in the mid-market and the enterprise space.
Nimans helps VARs climb Avaya ladder (vnunet.com)
Sam Trendall, CRN , Wednesday 1 July 2009 at 16:33:00 Distributor takes advantage of access to full portfolio by pushing SME resellers towards the higher end of the market Distributor Nimans is hoping to help SME-focused Avaya VARs ascend the channel food chain and explore lucrative opportunities in the mid-market and the enterprise space. Avaya recently opened up its entire product range to all ...
Industry news
PAETEC Closes $350 Million Senior Secured Notes Offering
PAETEC Holding Corp. (NASDAQ GS: PAET) has closed its previously announced senior secured notes offering. The Company issued senior secured notes in an aggregate principal amount of $350 million in a private offering to institutional investors. The senior secured notes have a fixed interest rate of 8 7/8% and mature in 2017.
“We were pleased that [...]
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Avaya IVR gets Gartner Strong Positive Rating
Avaya Inc. has received the highest rating ? a “Strong Positive” ? in Gartner’s recent “MarketScope for Interactive Voice Response (IVR) Systems and Enterprise Voice Portals, 2009.” The report evaluated leading vendors’ voice response systems and applications, and rated vendors according to a number of criteria.
In the report, Gartner classified systems into two distinct [...]
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80 Gbps of Financial trading traffic
Level3 has completed a fiber optic network between Chicago and New York, the company announced today. a significant service level requirement for financial exchanges and other trading venues.
“Level 3 designed the low-latency route to support financial services customers as they continue to face intense competition and pressure to improve transaction cycle time,” said Paul Savill, [...]
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The future of Telecom ? where are we headed next?
Former CTO of AT&T speaks out to visionary leaders about the future of telecoms.
The future of Telecom ? where are we headed next? That question has been asked by many. Where is the telecommunication market headed over the next decade? The subject was highlighted last week by visionary technology leader Dr Hossein Eslambolchi, Chairman & [...]
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NoChokePoints - self interest or do they have a point?
On June 22, 2009 a group of mostly regional telecom carriers formed a new coalition called NoChokePoints. They are on a mission to get the FCC to reform the fee structure for special access to the large bandwidth pipes mostly owned by incumbent carriers as AT&T and Verizon.
According to NoChokePoints, companies like AT&T and Verizon [...]
No related posts.
Avaya and IBM strengthen Relationship
Avaya and IBM have announced that they will be expanding their current relationship. The focus will be on Security Interopability and Unified Communications. Furthermore, IBM will be implementing Avaya Aura in their existing converged communications services.
As part of the expanded alliance, the companies will jointly deliver unified communications solutions that streamline mission critical and complex [...]
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Avaya Zero to Sixty
Avaya has introduced “Avaya Zero to Sixty”,it is a new financing program to help companies jumpstart their unified communications strategies. The “Zero to Sixty” financing program marks the general availability of Avaya Aura?, the next-generation of enterprise communications, and includes core communications solutions for small, medium and large enterprises.
The “Zero to Sixty” program offers zero [...]
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Verizon named Premier provider of IP Telephony
Verizon Business has been awarded s the 2009 North American Enterprise Telephony Equipment Implementation and Management Customer Value Enhancement Award by the Frost & Sullivan, a leading industry consulting firm.
The Frost & Sullivan award recognizes Verizon Business’ demonstrated ability to expand its customer base through the creation of innovative managed IP telephony services that meet [...]
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XO Emerging Company of the Year ( Frost & Sullivan )
XO Communications (OTCBB: XOHO) announced today that it is the recipient of the 2009 U.S. Emerging Company of the Year award in the MPLS/IP VPN Services Market category by Frost & Sullivan, a leading research and consulting firm.
The award commends XO Communications for its early and strategic investment in Ethernet over Copper technologies. XO Communications? [...]
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SMB Communications Technology Spend Will Increase
Good news for VARS and system integrators, according to a recent survey by Avaya, most small businesses will invest in communication technology within a year.
According to a new survey on small business technology trends from Avaya Inc., most small businesses in North America (59 percent) say they are investing in communications technology right now, or [...]
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Recently added Avaya partners coverage areas in Hawaii:
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Avaya partners, certified dealers, vendors and installers in Hawaii
Start your search
National directory of business telephone systems and data network dealers and technicians - Avaya
If you are searching for local Avaya partner / dealers, Avaya technician, Avaya equipment etc, you have come to the right place. Using our directory you can easily find the right Avaya dealers, partners, technicians or specialists nearest you.
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Avaya Dealers Search Engine |
Getting Started
- Insert your zip code in the form above
- Select the categories
- Select the Specific Avaya Services you are looking for or add more vendors
- Enter your contact details and your preferred contact method
- The closest Avaya partner, technician, specialists and/or dealers receive your request so that they can get hold of you, evaluate your situation, and compete for your business. You will not receive spam and will only be contacted by the ones you requested.
Avaya highlight
Avaya is one of most successful IP Telephony companies.
Avaya continues to combine hardware like the 2400 Series Digital Telephone,5400 Series Digital Telephones,6400 Series Digital Telephones,5600 Series IP Telephones,4600 Series IP Telephones,302D Attendant Console and more with their software products like Avaya One-X,Verint Call Recording and Quality Monitoring,ScanSoft SpeechAttendant and Call Master to create one communication suite.
Avaya has several popular products like: 2400 Series Digital Telephone,
Application Enablement Services,
4600 Series IP Telephones,
Interactive Response,
IP Office Phone Manager Pro,
Network Routing,
Verint Call Recording and Quality Monitoring,
Witness Workforce Optimization,
Event Processor
Avaya FAQ
Why do I need SIP in my Contact Center?
When you add Avaya IP Agent with integrated Instant Messaging to your Contact Center, your agents get the tools they need to answer the tough calls. They re able to instantly see who is available to help whether that expert is some other agent within the Contact Center, a supervisor or manager, or an expert outside the Contact Center.
Now agents are able to immediately provide answers to hard questions from customers. And, it s a valuable learning experience for the agent. The agent gains knowledge and insight into how to answer the hard questions knowledge that would not have been attainable by merely transferring the call to someone else. Next time the agent will be able to answer these questions!
From a customer perspective, the end result of integrating SIP and presence into the Contact Center is a higher number of customers receiving first-call resolution. Increasingly, studies show that first call resolution is an important measure of customer satisfaction. Not only does it create a happier customer experience it reduces the load to your Contact Center. The number of call transfers is reduced , which saves the time it previously took for callers to re-explain their need to a new agent when transferred. You ll see a decrease in overall talk time, enabling you to make better use of valuable agent time. Agents will have more time available to answer other customers faster or to provide other value-added services. For example, agents can proactive contact customers to let your them know about new products or services.
Another popular suite is Avaya Distributed Office delivers rich communication, collaboration and mobility capabilities to branch offices. This centrally managed, SIP-based communications platform easily scales to meet the needs of large enterprises with distributed sites.
Advanced applications, such as presence and instant messaging, can now be delivered to every branch, enhancing responsiveness to customers needs. In addition, mobility features support employees on the go, providing effective communications regardless of location. To reduce staff training requirements, Distributed Office offers an optional key system interface.
SIP architecture makes scaling to thousands of sites simple, and Avaya can reduce on-site installation time by delivering pre-configured Distributed Office platforms directly to the branch site. In addition, enterprises can leverage intuitive centralized management tools to decrease set up time; manage updates and upgrades; and provision user moves, additions, and changes.
Avaya 6200 and 2500 Series Analog Telephones
Avaya analog telephones provide a breadth of choices for enterprise communication needs. These single-line telephones are low cost and support a series of features. The analog models include the 6200 and the 2500 series. Also available are the AT&T Trimline 210, the AT&T 958 Caller ID Speakerphone, and the AT&T TTY 8840 analog telephones.
Use the form above to find a Avaya 6200 and 2500 Series Analog Telephones dealer near you
Legal Disclaimer The Avaya dealers presented to you in our search results are ranked upon customer feedback, geographic proximity to your location and other factors. PBX-installers.com is not affiliated with Avaya directly.
Getting listed
Are you a telecom equipment dealer,installer or network specialist? Get a free listing and receive telecom equipment and service leads, click here We really are looking for certified Avaya dealers to partner with.
Avaya stock quotePopular product
Avaya 9620 IP Telephone

A member of the Avaya one-X Deskphone Edition family, the 9620 IP Telephone is specifically designed for the everyday telephone user—those who rely on
multiple communications tools such as e-mail and IM, yet still require a high quality and intuitive telephone for voice communications.
What's New With This Release
Introducing the Avaya 9620 IP Telephone! A member of the Avaya one-X Deskphone Edition Family of IP Telephones, the 9620 is designed specifically to meet the needs of the everyday telephone user: the person who relies upon several communications tools as well as the phone in order to do their job. The 9620 features an intuitive interface with a bright backlit display and several LED lights and buttons to explicitly convey status to the end user. Like all one-X Deskphone Edition telephones, the 9620 features high fidelity audio, flexible support for add-ons in the future, all within a very stylish and professional design.
Avaya changing DST 2007(Daylight Saving Time) problems
Don't know how to change the DST on your Avaya? Use our directory to find a technician that can help you update to the new daylight saving time schedule 2007. Use our IP PBX phone system directory