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  • Powernet Newly Certified by the WBENC as a Women Owned Company
    Powernet is pleased to announce it has earned national certification from the Women?s Business Enterprise National Council (WBENC), as a women-owned business. Founded in 1997,WBENC, is a national 501(c)(3) non-profit and the largest third-party certifier of women-owned businesses. Providing a national standard, in-depth review of the company and on site inspection is a rigorous process … Continue reading Powernet Newly Certified by the WBENC as a Women Owned Company →
  • VoIP Shortage Expected due to Political Campaigns
    Wholesale SIP carrier SipTrunks.org is predicting a shortage of VoIP paths and therefor has opened pre-registration for political campaign. In order to provide campaign teams and political robocall providers with enough capacity, the wholesale VoIP company decided to start working on a first come, first served basis. “Even though many people don’t like to receive … Continue reading VoIP Shortage Expected due to Political Campaigns →
  • Telesphere selected as one of the Top Companies to Work for in Arizona
    For the second year in a row, CareerBuilder and Republic Media announced today that Telesphere has earned a spot on the CareerBuilder Top Companies to Work for in Arizona list. Telesphere is the nation?s leading provider of fully hosted VoIP and unified cloud communications services for businesses. Top Companies were evaluated and selected based on … Continue reading Telesphere selected as one of the Top Companies to Work for in Arizona →
  • Suddenlink Stays Ahead of Subscriber Demand With Device Provisioning and IP Address Management From Incognito Software
    Incognito Software, a global provider of broadband software provisioning and service activation solutions, today announced that Suddenlink Communications, one of the largest cable operators in the United States, is using Broadband Command Center and Address Commander from Incognito Software to provision and manage IP addresses for its approximately 1.4 million subscribers. In addition to being … Continue reading Suddenlink Stays Ahead of Subscriber Demand With Device Provisioning and IP Address Management From Incognito Software →
  • Allworx Introduces PowerFlex
    Allworx, a Windstream company and award-winning developer of Internet Protocol based (IP) phones systems for businesses making the switch to bandwidth-based voice infrastructure, today introduced PowerFlex(TM), its new family of Ethernet switches. PowerFlex is specifically designed to complement its current product line. The benefits are simplified installation and added reliability for Allworx customers. “PowerFlex allows … Continue reading Allworx Introduces PowerFlex →

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Buyers are in control using our Kentucky Avaya specialist search. Quick access to the top rated dealers and Avaya telephone system companies nearby your area, review their business phone system pricing quote and find the PBX dealer that has the best offer and reputation. Fill out the form below and reverse the table by having Avaya dealers compete for your business!

Small businesses must frequently maintain contact with their customers, and staff.People are constantly interconnected and exchanging valuable, important information. Keeping these communications flowing, at the heart of your business is the PBX, ensuring employees and clients alike are able exchange information. Before diving in though, there are a few things you should consider.

It's not like selecting your long distance service provider or cell phone. In those markets, your options are usually limited and it's mainly one size fits all.

But a business phone system is an completely different decision. Enterprises have a variety of different needs and specific expectations when it comes to communications. This really is one of those decisions that changes every thing, influencing your ability to scale with potential future needs and expansion, your ability to leverage the strength of the net as part of your communications network (with technologies such as Voip,) and your capacity to continue to be bulletproof and safe from services failures, with things such as power supply back up UPS systems and remote administrative capacities. With your business phone system being so important, let's take a look at a thing or two that you might need to bear in mind.

Employee salaries are the price of doing business. However, paying someone just to answer phones, or taking time away from an otherwise skilled employee to perform this menial task is really a waste of funds. The same tasks performed by receptionist on the phone can be overseen by many of the current PBX systems. At the most basic level, these "Auto Attendant" features includes options such as allowing the caller to brows through a touchtone activated menu, reach specific extensions or access information recordings. Maybe someday we'll even have a PBX that will brew a pot of coffee...

Having your phone system perform automated tasks can save you time and money. Auto-dialing provides a means for the system to place calls (and more) all on it's own. At the most basic level, many of us associate PBX auto-dialing with robo-calls, or telemarketing. However, the systems can do much more than that, especially when blended with modern technology. For example, sending text messages to cell phones automated for informative personal, departmental, or company-wide alerts and notices. Voicemail from important numbers can be forwarded instantly, and many packages even provide text to speech for reading messages to the recipient, such as crucial e-mails.

Cisco Systems have the reputation for being one of the leaders in networking for years now. Having been known as one of the "four horsemen of the internet," for their powerful and stable routing devices, the same power and quality transfers over noticeably into their PBX systems.

Their "Unity" line of products are a popular choice, for delivering expandability at many business sizes, and for meeting a wide variety of needs. They also bring budget PBX power to the market with their SPA-400 and SPA-9000 which can work in conjunction to provide precisely the kind of performance demanded by small businesses, at an affordable price point.

"Can you hear me now?" isn't just a concern for your mobile phone. Making sure you're prepared to deal with any communications needs that may crop up is serious demand of modern business. Your selection of a business phone system will ensure that you're capable of seamless integration with other modern technology, such as email and text messaging. Hopefully some of the topics mentioned here have given you some food for thought, while determining what you really need.

To find a Avaya phone system dealer or partner in the Kentucky area, scroll up and fill out the form above to have the top Avaya deakers fight for your business.


Recently added Avaya partners coverage areas in Kentucky:

Bromley city |Lancaster city |Minor Lane Heights city |McKee city |Harrodsburg city |Cold Spring city |Dawson Springs city |Willisburg city |Norbourne Estates city |Caneyville city |Liberty city |Robards city |Fredonia city |Burgin city |Orchard Grass Hills city |Jamestown city |Hyden city |Campbellsville city |Falmouth city |Highland Heights city |Crittenden city |Hodgenville city |Albany city |Riverwood city |Louisville-Jefferson County ci |Kevil city |Elizabethtown city |Martin city |Carrollton city |South Park View city |Taylorsville city |











Most Popular search in Kentucky: Avaya dealers in Lexington-Fayette . If you are searching for an authorized Kentucky Cisco, Lucent, Avaya dealer, or Artisoft partner, you have come to the right place. Using our directory you can easily find the right certified telephony equipment dealer nearest you. Just fill out the form above.

Most popular and highest ranked brands: Asterisk dealers,Avaya dealers & partners,Alcatel-Lucent dealers,Mitel,Cisco,Nortel dealer.

Avaya highlight

Avaya is one of the major players in the market IP Telephone Systems and related software to make communications easier.

Avaya continues to combine hardware like the 2400 Series Digital Telephone,9610 IP Telephone,SG203/SG208 Security Gateways,6200 Series Analog Telephones,6400 Series Digital Telephones,G150/G250/G350/G650/G700 Media Gateway and more with their software products like Avaya One-X,Unified Messaging,Callmaster and Call Master to create one communication suite.

Some of the more popular Avaya products searched by our visitors include 2400 Series Digital Telephone, Message Networking,, Enterprise Survivable Server (ESS), Softconsole, Dialog Designer

Avaya FAQ

Why do I need SIP in my Contact Center?

When you add Avaya IP Agent with integrated Instant Messaging to your Contact Center, your agents get the tools they need to answer the tough calls. They re able to immediately see who is available to help whether that expert is another agent within the Contact Center, a supervisor or manager, or an expert outside the Contact Center.

Now agents are able to immediately provide answers to hard questions from customers. And, it s a valuable learning experience for the agent. The agent gains knowledge and insight into how to answer the hard questions knowledge that would not have been attainable by merely transferring the call to someone else. Next time the agent will be able to answer these questions!

From a customer perspective, the end result of integrating SIP and presence into the Contact Center is a higher number of customers receiving first-call resolution. Increasingly, studies show that first call resolution is an important measure of customer satisfaction. Not only does it create a happier customer experience it reduces the load to your Contact Center. The number of call transfers is reduced , which saves the time it previously took for callers to re-explain their need to a new agent when transferred. You ll see a decrease in overall talk time, enabling you to make better use of valuable agent time. Agents will have more time available to answer other customers faster or to provide other value-added services. For example, agents can proactive contact customers to let your them know about new products or services.

Another popular suite is Avaya Distributed Office delivers rich communication, collaboration and mobility capabilities to branch offices. This centrally managed, SIP-based communications platform easily scales to meet the needs of large enterprises with distributed sites. Advanced applications, such as presence and instant messaging, can now be delivered to every branch, enhancing responsiveness to customers needs. In addition, mobility features support employees on the go, providing effective communications regardless of location. To reduce staff training requirements, Distributed Office offers an optional key system interface. SIP architecture makes scaling to thousands of sites simple, and Avaya can reduce on-site installation time by delivering pre-configured Distributed Office platforms directly to the branch site. In addition, enterprises can leverage intuitive centralized management tools to decrease set up time; manage updates and upgrades; and provision user moves, additions, and changes.

Small Business Phone Process Features You'll want Today, small business owners need to eliminate extra work to prevent further holdup in doing tasks. Research this type of difference, the disorders from deliver the results unrelated tasks are easily eliminated but valuable time is lost and also the rate involving productivity will most likely decrease. Using the assistance of today's modern technology sufficient reason for hi-tech features supplied by service providers at this time, the effectiveness of an agency can now be received easily. Current support involving basic services including voice messaging, fax messaging, phone forwarding, deliver the results related matters and written documents needed to be shipped to business partners along with colleagues are finished in a faster time. Using the efficiency in this kind of assistance and the benefits that you are finding from it, the business generates much more profit along with employees are going to have more time while taking a break up. Voice over Internet Protocol, or VOIP utilizes an internet link to receive generate and direction calls. Lower than replacement VOIP over the traditional PABX is it can be consumed anywhere as it would be available online. A few telephone PABX programs also contains VOIP at the same time also. VOIP may be a inexpensive alternative (nevertheless, there may be other costs associated including licence rates for telephone) but it also may well provide your small business with other benefits like having the ability to move the phone number if you move office environment. You can even put in place your office volumes for different states and then answer them all from call middle of the town in yet another state. Consider the type of phone process that the supplier intends to deploy for your firm. Most companies at this time prefer the VoIP phone process due to its quickness and easy integrating compared to other technologies. Another benefit is that it has a low preliminary capital cost and is straightforward to maintain. Should a provider has the capacity to offer this type of system along with meet your complete expectations along with budget, then an should be your first option. There are various phone service providers that provide cost-effective solutions. Signifying, you get useful service on an affordable value. Telecommunications have become as high tech as ever, specially when it comes to business phone assistance. Whether there is a small, medium sized or significant business, you not just save money in addition, you gain much better returns. Among the numerous ways to keep a good business operating is to get a reliable tiny business phone service design. Considering the technologies today, there exists a large database of transmission services. With plenty business phone services on its way, conference phone calls would be the best answer to several firms issues at present. With seminar calls you may organize a gathering anywhere in the world along with discuss business complications easily. That increases the price of productiveness and helps organisations and business people save each money and time upon business meetings. Also, employees along with colleagues can easily continue their work following meeting, and never having to waste important money and time. Session Initiated Protocol trunking otherwise known as an Sip trunks trunk can be a voice/data delivery process that allows business along with enterprise level establishments to get feature loaded phone service although eliminating countless traditional charges that beforehand plagued many organisations. By reducing charges on business phone services, a business is able to see improved Return on your investment on their We.T. for their first two quarters.

Legal Disclaimer The Avaya equipment vendors that you can find on this site are ordered by client feedback, geographical proximity to your location and other factors. PBX-installers.com is not related with Avaya directly.