Avaya bags F&S award (CIOL) NEW DELHI, INDIA: Avaya GlobalConnect, business communications solution provider, has won the Frost & Sullivan's 2008 Market Leadership Award for Enterprise IP Telephony and Contact Center Applications (ACD & CTI). The 7th consecutive win recognizes the efforts of the company to help organizations accelerate revenue growth, increase market penetration, optimize operating cost and improve ...
Veramark?s Telecom Expense Management Software Rated ?Avaya Compliant? (Centre Daily Times) Veramark Technologies, Inc. (VERA.OB), a leading Telecom Expense Management (TEM) provider, today announced that its VeraSMART Communications Management Suite is compliant with key internet protocol (IP) telephony solutions from Avaya, a leading global provider of business communications applications, systems and services.
Kevin Kennedy joins Avaya as president and CEO (Channel Business) KEVINÂ Kennedy has joined Avaya as president and chief executive officer. He joins the company from JDS Uniphase Corporation where he was CEO. Kennedy has also served as chief operating officer of Openwave Systems.
Avaya unveils Executive Briefing Centre (Channel Business) AVAYAÂ has revealed a new EMEA Executive Briefing Centre (EBC) at its headquarters in Guildford to provide customers, prospects and partners with a taste of its business communications solutions, from the perspective of the business user.
Industry news
NuVox Launches SIP Trunking Services NuVox announced the availability of SIP (Session Initiation Protocol) Trunking to customers in the Southeast and Midwest. SIP Trunking helps businesses establish more efficient bandwidth along with enhanced voice and data connections to the web, PSTN, and private MPLS data networking services.
?We believe that SIP will eventually become the standard method of delivering voice and [...]
Avaya Awarded the 2008 Product of the Year Award The Consumer Interaction Solutions Magazine has awarded Avaya the 2008 Product of the Year Award.
Avaya’s Proactive Outreach for Financial Services helps financial companies use outbound communications and self service to drive new efficiencies, improve cost-savings and enhance customer experiences.
With this solution, financial companies can enhance their contact center capabilities by using outbound self service to [...]
Cisco launches new partner channel network Cisco has announced the introduction of a new partner sales channel called The Consumer Channel Network. This new channel, available in the United States and Canada, will provide resellers with resources, tools and training for selling the Linksys by Cisco product line of Connected Home Products.
According to Bob Gregerson, Vice President, North American Sales, Cisco’s [...]
Iformata choses Level 3 Level 3 Communications, Inc. today announced that it has expanded its relationship with Iformata, LLC, a telepresence and video conferencing solutions provider.
As Iformata’s primary provider of IP services, Level 3 will deliver that company’s high-bandwidth traffic via Internet protocol virtual private network (IP VPN) across its fully integrated multiprotocol label switching (MPLS) platform.
“We rely on [...]
Cisco Shares Emerging Threats for 2009 Cisco today released a security report that warns that Internet-based attacks are becoming increasingly sophisticated and specialized as profit-driven criminals continue to hone their approach to stealing data from businesses, employees and consumers. In the 2008 edition of the Cisco® Annual Security Report, the company identifies the year’s top security threats and offers recommendations [...]
Turner Broadcasting System choses Polycom Telepresence Polycom announced that Turner Broadcasting System, Inc. (TBS, Inc.), a leader in global media, has deployed Polycom telepresence solutions worldwide to improve collaboration among the global network of TBS, Inc. brands.
Polycom immersive, room and personal telepresence solutions are used across business functions allowing TBS, Inc. employees to work together more effectively and efficiently across distances. [...]
Alcatel-Lucent Shifting Strategy to the Web 2.0 / 3.0 Telecom equipment giant Alcatel-Lucent is making a strategic shift towards web-enabled communications. Their plan is to combine the trusted capabilities of the network environment with the creative communications services of the web (Web 2.0, Web 3.0 and beyond).
This transformation will allow billions of customers to use millions of websites from any device guaranteeing security, quality, [...]
Nortel stock in trouble? Nortal has received notification from the New York Stock Exchange that their stock has fallen below the NYSE standard.
Nortel fails to mee the criteria for NYSE common stock as a result of Nortel’s common shares having an average closing price of less than US$1.00 per share during the consecutive 30 trading days ended December 9, [...]
ShoreWare Call Manager now Citrix ready ShoreTel, Inc., (NASDAQ: SHOR) announced that the company’s ShoreWare Call Manager suite has received Citrix Ready certification from Citrix Systems, Inc. (NASDAQ:CTXS), the global leader in application delivery infrastructure.
Certification signifies that features in the ShoreWare Call Manager Suite run seamlessly in the Citrix XenApp environment, providing knowledge workers and call center agents with industry leading [...]
XO and Digium Interoperability XO Communications (OTCBB: XOHO) and Digium®, the Asterisk® Company, today announced that Digium?s Switchvox® IP PBX has been certified to work with XO?s award-winning Session Initiation Protocol trunking solution, XO SIP. The certification will streamline the adoption of XO SIP by users of the award-winning Switchvox telephony system and offer them a cost-effective and efficient [...]
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Avaya highlight
Avaya, Inc. is one of the largest companies in the field of IP Telephone Systems and software for communication.
Avaya, Inc. continues to combine hardware as the 2400 Series Digital Telephone,Octel 200/300 Message Servers,M770 ATM Switch,302D Attendant Console,4600 Series IP Telephones,G150/G250/G350/G650/G700 Media Gateway and more with their software products like Avaya One-X,Phone Application Suite,ScanSoft SpeechAttendant,Callmaster and Call Master to create one communication suite.
Avaya has several popular products like: 2400 Series Digital Telephone,
9650 IP Telephone,
S8720 Media Server,
VPNremote for 4600 Series Telephones,
Expanded Meet-me Conferencing,
Network Extenders
Another popular suite is Avaya Distributed Office delivers rich communication, collaboration and mobility capabilities to branch offices. This centrally managed, SIP-based communications platform easily scales to meet the needs of large enterprises with distributed sites.
Advanced applications, such as presence and instant messaging, can now be delivered to every branch, enhancing responsiveness to customers needs. In addition, mobility features support employees on the go, providing effective communications regardless of location. To reduce staff training requirements, Distributed Office offers an optional key system interface.
SIP architecture makes scaling to thousands of sites simple, and Avaya can reduce on-site installation time by delivering pre-configured Distributed Office platforms directly to the branch site. In addition, enterprises can leverage intuitive centralized management tools to decrease set up time; manage updates and upgrades; and provision user moves, additions, and changes.
Avaya Active Telephony
Active Telephony R5.0 includes the release of several new capabilities driven by the Active Interaction Data Server, the Active Developer that includes Active Interaction Data Client control, Active Wallboard to display real time statistics, Active Contact Database, Agent Rules and a Rules Wizard, an Active Call Routing Server, Generic SQL Extension, the Active IVR Java Server, and Desktop applications support of XP Professional. These enhancements make the Active Telephony r5.0 a very powerful tool for improving operational effectiveness of any contact center.
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The G700, with advanced TDM/IP architecture, the full capabilities of Avaya Communication Manager, and an internal Ethernet switch, can be used as a standalone solution or as a remote edge device ideally suited for enterprises with locations that have 40-450 extensions.
The G700 can be configured with an S8300 Media Server for internal call control or a survivable gateway. The G700 Media Gateway contains an integrated Voice over Internet Protocol (VoIP) engine which can support up to 64 G.711 TDM/IP simultaneous calls, or 32 compression codec (G.729 or G.723) TDM/IP simultaneous calls. Additionally, an optional VoIP compression media module adds support for an additional 64 channels. It has two 10/100 Ethernet ports and a serial port for Command Line Interface (CLI) access. The Avaya G700 Media Gateway includes Avaya P330 expansion module support and Avaya Octaplane® Stacking Fabric integration, which provides a seamless integration into the Avaya data product portfolio
Don't know how to change the DST on your Avaya? Use our directory to find a technician that can help you update to the new daylight saving time schedule 2007. Use our IP PBX phone system directory
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