From internal communications between employees, to collaboration with remote branches, to incoming calls from clients or customers, the backbone of a business phone system is their PBX, or "Private Branch Exchange." From the rudimentary days of the old plug-in, manually operated switchboard systems, to the vast, feature rich business phone systems of today - it's more than just a means of communication - the PBX is how your business stays relevant in a fast paced business world. Let's have a look at what it takes to bring this technology into your company, or upgrade its existing system.
There's a whole lot of options available, when it comes to business phone systems. Determining your specific needs and finding a product which fits them can be daunting. With the sea of services in the market, you don't want to get blindsided by unforeseen necessities in the future, after your PBX has been running for a few years. The market changes fast, you want a PBX that can expand and grow with your needs.
One of the most overwhelmingly popular features to appear in business phone systems over the last few years is the integration of voice over IP, or VoIP technology. On the local level, this allows you to use your existing computer network to manage and route calls. At wider scales, it can link up with remote locations, allowing you to place all your business's calls through inexpensive, reliable internet means.
In the world of business phone systems, standout devices are manufactured by Avaya and Nortel. They lead the market for a number of years, and their devices can fit the needs of everything from small business targeted (though feature rich) low end systems, up through devices designed for huge business networks, systems capable of handling thousands of phones, calls, and messages at once.
They virtually all feature strong internet capabilities, with powerful VoIP services built in. This is true in their offerings for all sizes of business, from small to large. Among their offerings are the popular CS-1000 Meridian system, and the higher end CS1500 and CS2100 systems.
"Can you hear me now?" isn't something you want your customers or employees to have to utter. Making sure you're able to keep in touch around the office, and with the outside world is a very real and serious demand of modern business. Choosing a good, well rounded PBX to drive your business phone system will ensure that you're capable of seamless integration with other modern technology, such as email and text messaging.
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Avaya highlight
Avaya is has grown to be one of the biggest brands in the marketplace IP telephone systems and software for communication.
Avaya continues to combine hardware like the Avaya the 2400 Series Digital Telephone,4400 Series Digital Telephones,4600 Series IP Telephones,900 MHz Wireless Telephone,9610 IP Telephone,5400 Series Digital Telephones and more with their software products like Avaya One-X,ScanSoft SpeechAttendant and Call Master to create one communication suite.
Some of the more popular Avaya products searched by our visitors include 2400 Series Digital Telephone, 900 MHz Wireless Telephone, one-X Mobile Edition, Meeting Exchange Express Edition, ScanSoft SpeechAttendant, Extension to Cellular, 9650 IP Telephone, Predictive Dialing System, INTUITY AUDIX LX Multimedia Messaging Server, Network Extenders
Another popular suite is Avaya Distributed Office delivers rich communication, collaboration and mobility capabilities to branch offices. This centrally managed, SIP-based communications platform easily scales to meet the needs of large enterprises with distributed sites. Advanced applications, such as presence and instant messaging, can now be delivered to every branch, enhancing responsiveness to customers needs. In addition, mobility features support employees on the go, providing effective communications regardless of location. To reduce staff training requirements, Distributed Office offers an optional key system interface. SIP architecture makes scaling to thousands of sites simple, and Avaya can reduce on-site installation time by delivering pre-configured Distributed Office platforms directly to the branch site. In addition, enterprises can leverage intuitive centralized management tools to decrease set up time; manage updates and upgrades; and provision user moves, additions, and changes.
Avaya 5400 Series Digital Telephones
Developed specifically to meet the needs of small and medium businesses, the Avaya 5400 series of digital telephones incorporates sleek design, improved ergonomics, flexibility and enterprise-class voice quality. These two-wire digital telephones are designed for use with Avaya IP Office.
The 5400 Series Digital Telephones run with telephone firmware release 4.0. This robust line of display phones provides local call logging, speed dial for multiple line appearances and fixed feature buttons. These phones are designed to work with IP Office Release 3.0 and later, and are priced for small and medium-sized businesses.
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