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Telecom Industry news

  • Powernet Newly Certified by the WBENC as a Women Owned Company
    Powernet is pleased to announce it has earned national certification from the Women?s Business Enterprise National Council (WBENC), as a women-owned business. Founded in 1997,WBENC, is a national 501(c)(3) non-profit and the largest third-party certifier of women-owned businesses. Providing a national standard, in-depth review of the company and on site inspection is a rigorous process … Continue reading Powernet Newly Certified by the WBENC as a Women Owned Company →
  • VoIP Shortage Expected due to Political Campaigns
    Wholesale SIP carrier SipTrunks.org is predicting a shortage of VoIP paths and therefor has opened pre-registration for political campaign. In order to provide campaign teams and political robocall providers with enough capacity, the wholesale VoIP company decided to start working on a first come, first served basis. “Even though many people don’t like to receive … Continue reading VoIP Shortage Expected due to Political Campaigns →
  • Telesphere selected as one of the Top Companies to Work for in Arizona
    For the second year in a row, CareerBuilder and Republic Media announced today that Telesphere has earned a spot on the CareerBuilder Top Companies to Work for in Arizona list. Telesphere is the nation?s leading provider of fully hosted VoIP and unified cloud communications services for businesses. Top Companies were evaluated and selected based on … Continue reading Telesphere selected as one of the Top Companies to Work for in Arizona →
  • Suddenlink Stays Ahead of Subscriber Demand With Device Provisioning and IP Address Management From Incognito Software
    Incognito Software, a global provider of broadband software provisioning and service activation solutions, today announced that Suddenlink Communications, one of the largest cable operators in the United States, is using Broadband Command Center and Address Commander from Incognito Software to provision and manage IP addresses for its approximately 1.4 million subscribers. In addition to being … Continue reading Suddenlink Stays Ahead of Subscriber Demand With Device Provisioning and IP Address Management From Incognito Software →
  • Allworx Introduces PowerFlex
    Allworx, a Windstream company and award-winning developer of Internet Protocol based (IP) phones systems for businesses making the switch to bandwidth-based voice infrastructure, today introduced PowerFlex(TM), its new family of Ethernet switches. PowerFlex is specifically designed to complement its current product line. The benefits are simplified installation and added reliability for Allworx customers. “PowerFlex allows … Continue reading Allworx Introduces PowerFlex →

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Everyone who is considering a new telephone system, you do want to make sure that you research the different options available and also get expert advise and telephone system quotes from several different vendors. Be sure to take advantage of our Mississippi Avaya dealer quote tool below to get pricing from several different companies in your local Mississippi market.

It could make your head swim, evaluating the wide range of solutions with today's business telephone systems. No matter if you are a small business just entering the industry, or upgrading your business phone system to meet growing needs, the choices have never been wider and the options have never been more impressive.

The way you go about purchasing and integrating a PBX in to your corporation will depend largely on what kind of functions and services it offers, in addition to how you want to host it. What amount expansion can you expect to have, and how long should the system continue to last? Would you gain more from having it on site, or having a 3rd party host it? Would you need to have your service work with several physical locations, and perhaps forward telephone calls to cell phones or other remote locations?

Answering some of these questions is generally essential to getting the most out of the system. To assist you find those answers, here's some food for consideration...

Cabinet space and installation requirements are far too often overlooked. The central core of a business phone system can vary in size from tiny to huge. A dazzling array of features is no small comfort if you fail to account for the amount of space the unit will take up, especially if you have a small office.

You'll also need to take into consideration what your current infrastructure is, in regard to telephony. Many business phone systems will take special proprietary setups, extended networking, or wholly gutting your existing phone system to make way for the new. Others may be able to use a standard telephone system, or even your basic computer network - though you may also end up sacrificing features for flexibility and convenience. Many times, the proprietary setups use their special connectors and wiring to deliver more data and extra features.

If you'd prefer not fit a PBX into your business's physical location, there are hosting options available. Rather than installing a machine to service your business, a hosted PBX is a run remotely, usually leased on a monthly or yearly basis. The advantage is largely that you can take a hands off approach to the system, and have little investment in equipment. Calls can easily be routed to other numbers as well, such as cells and home phones. The flexibility and low equipment investment can make this an attractive option, or one to consider while you weight the benefits of more powerful installations at your place of business.

"Can you hear me now?" isn't just a concern for your mobile phone. Making sure you're able to keep in touch around the office, and with the outside world is a very real and serious demand of modern business. Your selection of a business telephone system will ensure that you're capable of seamless integration with other modern technology, such as email and text messaging. Hopefully this article has helped you determine what you really need.

To find a Avaya telephone system dealer or partner in the Mississippi area, scroll up and fill out the form above to have the top Avaya deakers fight for your business.


Recently added Avaya partners coverage areas in Mississippi:

Walnut Grove town |Sumner town |Jonestown town |Learned town |Ethel town |Jonestown town |Pope village |Carthage city |Farmington town |Horn Lake city |Rolling Fork city |Ruleville city |Meridian city |Itta Bena city |Lucedale city |Ellisville city |Ashland town |Ethel town |Olive Branch city |Ashland town |Merigold town |Gattman village |Iuka city |Blue Mountain town |Crystal Springs city |Richton town |Chunky town |Mound Bayou city |Carrollton town |Sandersville town |Eupora city |











. If you are searching for an authorized Mississippi Cisco, Lucent, Avaya dealer, or authorized Macrotel Service Technician, you have come to the right place. Using our directory you can easily find the right certified telephony equipment dealer nearest you. Just fill out the form above.

Most popular and highest ranked brands: Asterisk dealers,Avaya dealers & partners,Alcatel-Lucent dealers,Mitel,Cisco,Nortel dealer.

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Avaya is one of the leading players with the focus on IP telephone systems and software for communication.

Avaya continues to combine hardware as the 2400 Series Digital Telephone,4600 Series IP Telephones,302D Attendant Console,6200 and 2500 Series Analog Telephones and more with their software products like Avaya One-X,Unified Messaging,Avaya Meeting Exchange and Call Master to create one communication suite.

Avaya has several popular products like: 2400 Series Digital Telephone, Modular Messaging, Meeting Exchange for Adobe Acrobat Connect Professional, Event Processor, 302D Attendant Console, IA770 INTUITY AUDIX Messaging Application, IP Softphone for Windows Mobile 5, NICE Call Recording and Quality Monitoring, 4600 Series IP Telephones

Avaya FAQ

Why do I need SIP in my Contact Center?

When you add Avaya IP Agent with integrated Instant Messaging to your Contact Center, your agents have the tools they need to answer the tough calls. They re able to immediately see who is available to help whether that expert is some other agent within the Contact Center, a supervisor or manager, or an expert outside the Contact Center.

Now agents are able to immediately provide answers to hard questions from customers. And, it s a valuable learning experience for the agent. The agent gains knowledge and insight into how to answer the hard questions knowledge that would not have been attainable by merely transferring the call to someone else. Next time the agent will be able to answer these questions!

From a customer perspective, the end result of integrating SIP and presence into the Contact Center is a higher number of customers receiving first-call resolution. Increasingly, studies show that first call resolution is an important measure of customer satisfaction. Not only does it create a happier customer experience it reduces the load to your Contact Center. The number of call transfers is reduced , which saves the time it previously took for callers to re-explain their need to a new agent when transferred. You ll see a decrease in overall talk time, enabling you to make better use of valuable agent time. Agents will have more time available to answer other customers faster or to provide other value-added services. For example, agents can proactive contact customers to let your them know about new products or services.

Another popular suite is Avaya Distributed Office delivers rich communication, collaboration and mobility capabilities to branch offices. This centrally managed, SIP-based communications platform easily scales to meet the needs of large enterprises with distributed sites. Advanced applications, such as presence and instant messaging, can now be delivered to every branch, enhancing responsiveness to customers needs. In addition, mobility features support employees on the go, providing effective communications regardless of location. To reduce staff training requirements, Distributed Office offers an optional key system interface. SIP architecture makes scaling to thousands of sites simple, and Avaya can reduce on-site installation time by delivering pre-configured Distributed Office platforms directly to the branch site. In addition, enterprises can leverage intuitive centralized management tools to decrease set up time; manage updates and upgrades; and provision user moves, additions, and changes.

IP-Based Business Phone Systems Could possibly Replace Table Phones Security and also gratifaction are also among the many key features of this business mobile. It comes with the theft management feature in the event that the phone were to fall during the wrong arms. When it comes to overall performance, the Nokia E7 is built for multitasking reduce when you button from business software to business software. No matter what os you use, there are business phone app options to cover every one of these categories. Accomplish yourself a favour and update your current apps today. Many people right now say that Voice over Internet Protocol 's what is best for corporations especially for compact ones. VoIP is surely an effective compact business phone service, for the way you look at it. With a handset or maybe a telephone that is connected to the Internet will allow to make calls anywhere in the world and never having to talk to a operator and getting billed. A maintenance settlement with an integrated SLA ensures that down-times because of outages are generally kept at least. Having this reassurance will give you the freedom from the fear of occuring additional rates should a outage occur as well as a make sure that just about any failed equipment replacement pieces will be available. Before you sign binding agreement for your business phone remedy, discuss help support and upkeep options with the vendor so that you can formulate a thought that suits your current business and your funds so that you can focus on your business but not your marketing communications solution. A VoIP App- With the epidemic of WiFi networks throughout the world, a VoIP software like Skype in smartphones generally is a great way to keep active in family, mates and business fellow workers back home. It's also possible to want to consider the expense of your new business telecommunications system. Your current telecoms manufacture may be able to highly recommend the arrangement that may be the most cost effective for you (for example, by redirecting calls the quickest way). But have you considered the potential for refurbished telecommunications equipment? Potentially one of the most desirable features could be the auto-attendant. When buyers call in, they will hear an automated menu with options. This could include details to touch particular volumes to reach section within the business (touch one to get to sales, touch 2 and more). Selections can be created automatically switch after common hours as well as on the week-ends. The auto-attendant function makes actually small businesses seem to be as huge corporations towards the caller. Some sort of Invoicing App- If you are however using document invoicing, you are wasting time every single day and you are getting paid slower than you will be if you relocated to electronic invoicing. With the electronic invoicing software on a smart dataphone you can generate business bills immediately in completion of a position or sales and profits order as well as move onto another order. Providing need to post invoices released at a later date. We've seen examples of corporations being able to twice the number of sales leads and job opportunities in a day thanks to electronic invoicing. Changing and posting ideas, or maybe communicating with business participants in other words, is very important in a business. Repeating this the most effective way devoid of jeopardizing the particular call's quality could be the challenging aspect. A well known entire world leader with telecommunication providers like AT&T gives you outstanding providers to corporations in need of their own service. You may be thinking about varying your old analog phone system or perhaps add more highly developed equipments, no matter what AT&T is still the perfect and excellent business phone professional that you may need to have.

Legal Disclaimer The Avaya partners that you can find on this web site are ordered by customer feedback, geographical proximity to your location and other factors. PBX-installers.com is not associated with Avaya directly.