From small scale businesses through large businesses, the backbone of a business phone system is their PBX, or "Private Branch Exchange." From the rudimentary days of the old switchboard systems, to the vast, feature rich business phone systems of today - it's more than just a means of communication - the PBX is how your business stays relevant in a fast paced business world. Let's have a look at what it takes to bring this technology into your company, or upgrade its existing system.

For the most part, home phone systems are simple to decide on, with very few options and a handful of providers to choose from. That's no big surprise, for individual use, there's not a lot of variety in terms of needed features or high tech abilities.

But a PBX is an entirely different decision. Businesses have many different needs and specific desires when it comes to communications. This is one of those decisions that changes everything, determining your ability to scale with future needs and expansion, your ability to leverage the power of the internet in your communications network (with technologies like VoIP,) and your ability to remain bulletproof and immune to services outages, with things like battery backup UPS systems and remote administrative capabilities. With your business phone system playing such a vital role, let's take a look at a thing or two that you might need to keep in mind.

You really have to be prepared for anything, to run a successful business. It is comical that despite having a cutting edge phone service, you have to realise that it's going to be driven by a power supply from a power grid engineered to the needs of the last century. Luckily many modern PBX systems come replete with their own integrated battery systems, a UPS (uninterruptible power supply") to prevent this from stopping your communications. Even in the event of a blackout, the backbone of your business will remain functional, taking calls as usual.

Cisco Systems are one of the most trusted names in business PBX systems, delivering high quality and flexibility, to their networking expertise. With a focus on security and stability, they are a popular choice among many businesses, large and small.

The Cisco "Unity" line of products are a popular choice, for delivering expandability at many business sizes. Another popular choice are their SPA-400 and SPA-9000 which can work in conjunction to provide precisely the kind of performance demanded by small businesses, at an affordable price point.

The sheer power delivered by computer driven phone systems, like the modern business PBX, can do wonders for your business. But each business has unique needs and demands, and there is really no one size fits all solution. It's my hope that some of the information above will help you determine the best system for your growing business.

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Avaya is one of most successful IP Telephony companies.

Avaya continues to combine hardware like the 2400 Series Digital Telephone,C360 Converged Stackable Switch,5600 Series IP Telephones,SG203/SG208 Security Gateways,4600 Series IP Telephones,302D Attendant Console and more with their software products like Avaya One-X,IP Office,Phone Application Suite and Call Master to create one communication suite.

Latest Ayaya updates: 2400 Series Digital Telephone, X330 WAN MultiService WAN Access Router Module, Extension to Cellular, Integrated Management (All Offers), 6200 and 2500 Series Analog Telephones, Service Provider Contact Center On Demand, IP Softphone for Windows Mobile 5, 9630 IP Telephone, Proactive Contact, S8400 Media Server, AP-7 Access Point

Another popular suite is Avaya Distributed Office delivers rich communication, collaboration and mobility capabilities to branch offices. This centrally managed, SIP-based communications platform easily scales to meet the needs of large enterprises with distributed sites. Advanced applications, such as presence and instant messaging, can now be delivered to every branch, enhancing responsiveness to customers needs. In addition, mobility features support employees on the go, providing effective communications regardless of location. To reduce staff training requirements, Distributed Office offers an optional key system interface. SIP architecture makes scaling to thousands of sites simple, and Avaya can reduce on-site installation time by delivering pre-configured Distributed Office platforms directly to the branch site. In addition, enterprises can leverage intuitive centralized management tools to decrease set up time; manage updates and upgrades; and provision user moves, additions, and changes.