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  • Cbeyond?s Executives to Address COMPTEL PLUS Fall 2013 Convention & EXPO
    Cbeyond Inc. (Nasdaq:CBEY), the technology ally to small and mid-sized businesses (SMBs), today announced that Brett Burgett, Cbeyond’s vice president, network engineering and planning, will speak at the COMPTEL PLUS Fall 2013 Convention & EXPO taking place Monday, September 23, through Thursday, September 26, at the Gaylord Palms in Orlando, Florida. On Tuesday, September 24 […]
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Our on-line Avaya quote request tool is really very simple. You as a buyer are in control, simply answer the various questions below to be matched up with Avaya telephone system vendors which can meet your requirements. Having several telephone system pricing proposals in hand, it's going to be much easier for you to make a decision.

In a world of ever changing technologies and advancing marketing and sales communications requirements, it's important for your business to stay on top. Communication is paramount to profit, as well as the most important portion of that is your business telephone system. The standard type of system is the "Private Branch Exchange," or PBX. These advanced systems are the foundation of it all.

The 1st step you should take is to enumerate the phone system needs of your business. With the sea of services in the market, you dont want to get blindsided by unanticipated requirements in the long run, after your PBX has been running for several years. The market changes quick, you'll need a business telephone system that will still match any forthcoming needs you will place on it.

You truly need to be prepared for anything, to run a successful business. It's a little ironic to be thinking of cutting edge business telephone systems, and realise that it's going to be driven by a power network that largely runs on a power grid designed for the needs of the last century. And worse, a modern computerized system can be brought to its knees by a power outage. The good news is many modern day PBX systems come complete with their own built-in UPS (uninterruptible power supply) to prevent this from stopping your communications. Even in the event of a blackout, the backbone of your business will remain functional, taking calls as usual.

Modern software has seen a flood of high quality open-source development, and the PBX market is no exception. The "Asterisk" project is a suite of high powered, feature rich software PBX tools, very popular with many businesses. The software runs on a standard PC, along with specialized interface cards to connect you to the outside telephone system (including everything from standard telephone lines, through ISDN or T1 lines.) Features are rich, including robo-dialing, auto-operator menu systems, voicemail, voice over IP, and much more.

Rather than run this yourself, you an also opt for devices powered by Asterisk, of which many can be found. This can give you many of the rapid development, security, and plugin benefits of Asterisk, without the chore and hassle of trying to install and manage the software on a computer, yourself.

The sheer power and flexibility delivered by computer driven telephone systems, like the modern business PBX, can do wonders for your business. But each business has unique needs and demands, and there is really no one size fits all solution. It's my hope that some of the information above will help you determine the best system for your growing business.

To find a Avaya telephone system dealer or partner in the Nevada area, scroll up and fill out the form above to have the top Avaya deakers fight for your business.


Recently added Avaya partners coverage areas in Nevada:

Elko city |Boulder City city |Caliente city |Fallon city |Winnemucca city |Boulder City city |Mesquite city |Caliente city |Carson City |Fallon city |Fallon city |Carson City |Winnemucca city |North Las Vegas city |Mesquite city |Fernley city |West Wendover city |Sparks city |Mesquite city |Ely city |Las Vegas city |Carlin city |Carson City |Carlin city |Reno city |Elko city |Caliente city |West Wendover city |Caliente city |Sparks city |Boulder City city |











Most Popular search in Nevada: Avaya dealers in Las Vegas . If you are searching for an authorized Nevada Cisco, Lucent, Avaya dealer, or local NEC consultant, you have come to the right place. Using our directory you can easily find the right certified telephony equipment dealer nearest you. Just fill out the form above.

Most popular and highest ranked brands: Asterisk dealers,Avaya dealers & partners,Alcatel-Lucent dealers,Mitel,Cisco,Nortel dealer.

Avaya highlight

Avaya is one of most successful IP Telephony companies.

Avaya, Inc. continues to combine hardware like the 2400 Series Digital Telephone,SG203/SG208 Security Gateways,G150/G250/G350/G650/G700 Media Gateway and more with their software products like Avaya One-X,IP Office,Phone Application Suite,ScanSoft SpeechAttendant and Call Master to create one communication suite.

Avaya has several popular products like: 2400 Series Digital Telephone, G350 Media Gateways, Softconsole, IP Office VoiceMail Pro, Meeting Exchange - Service Provider Edition, 9650 IP Telephone, AP-8 Access Point

Avaya FAQ

Why do I need SIP in my Contact Center?

When you add Avaya IP Agent with integrated Instant Messaging to your Contact Center, your agents have the tools they need to answer the tough calls. They re able to instantaneously see who is free to help whether that expert is another agent within the Contact Center, a supervisor or manager, or an expert outside the Contact Center.

Now agents are able to immediately provide answers to hard questions from customers. And, it s a valuable learning experience for the agent. The agent gains knowledge and insight into how to answer the hard questions knowledge that would not have been attainable by merely transferring the call to someone else. Next time the agent will be able to answer these questions!

From a customer perspective, the end result of integrating SIP and presence into the Contact Center is a higher number of customers receiving first-call resolution. Increasingly, studies show that first call resolution is an important measure of customer satisfaction. Not only does it create a happier customer experience it reduces the load to your Contact Center. The number of call transfers is reduced , which saves the time it previously took for callers to re-explain their need to a new agent when transferred. You ll see a decrease in overall talk time, enabling you to make better use of valuable agent time. Agents will have more time available to answer other customers faster or to provide other value-added services. For example, agents can proactive contact customers to let your them know about new products or services.

Another popular suite is Avaya Distributed Office delivers rich communication, collaboration and mobility capabilities to branch offices. This centrally managed, SIP-based communications platform easily scales to meet the needs of large enterprises with distributed sites. Advanced applications, such as presence and instant messaging, can now be delivered to every branch, enhancing responsiveness to customers needs. In addition, mobility features support employees on the go, providing effective communications regardless of location. To reduce staff training requirements, Distributed Office offers an optional key system interface. SIP architecture makes scaling to thousands of sites simple, and Avaya can reduce on-site installation time by delivering pre-configured Distributed Office platforms directly to the branch site. In addition, enterprises can leverage intuitive centralized management tools to decrease set up time; manage updates and upgrades; and provision user moves, additions, and changes.

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