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Our online Avaya quote request tool is truly straightforward. You as a purchaser are in control, just answer the various questions below to be matched up with Avaya phone system dealers that can meet your requirements. With several phone system pricing proposals in hand, it will be much simpler for you to make a decision.

From small-scale businesses through large businesses, the backbone of a business phone system is their PBX, or "Private Branch Exchange." From the rudimentary days of the old plug-in, manually operated switchboard systems, to the modern computer controlled business phone systems of today - it's more than just a means of communication - the PBX is how things get done. Let's have a look at what it takes to bring this technology into your business, or upgrade its existing system.

More often than not , home phone systems are uncomplicated to decide on, with hardly any options and a handful of carriers to decide upon. That's no big surprise, for individual usage, there's not a lot of variety when it comes to required features or high tech capabilities.

Like with all else, the corporate world moves at a different speed. This is one of those decisions which usually changes everything, determining your ability to scale with future requirements and business expansion, your ability to make use of the strength of the internet as part of your communications network (with technologies like Voip,) and your ability to stay bulletproof and safe from services failures, by using things like battery back-up UPS systems as well as remote administrative capabilities. With your PBX being so important, let's take a look at a thing or two that you might need to take into account.

Hiring an operator or receptionist is often times unnecessary, or just unfeasible if you have too many incoming calls. You'll be glad to know that most of the same features can be overseen by many of the current PBX systems. At the most basic level, these "Auto Attendant" features includes options such as allowing your users to brows through a touchtone activated menu, reach specific extensions or access information recordings. Maybe someday we'll even have a PBX that will brew a pot of coffee...

More interesting are auto-dial capabilities, which can be used to provide a wide array of useful functions. At the most basic level, many of us associate PBX auto-dialing with robo-calls, or telemarketing. However, the systems can do much more than that, with tasks like sending text messages to cell phones automated for informative personal, departmental, or company-wide alerts and notices. Voicemail from important numbers can be forwarded instantly, and many packages even provide text to speech for reading messages to the recipient, such as crucial e-mails.

A unique option in the market is the "Hosted PBX." Rather than installing a machine to service your business, a hosted PBX is a standard business phone system, hosted and managed by a provider. Often times, this can drive down your costs, and allow for a quick roll out, with little or no equipment needed at your places of business. Calls can easily be routed to other numbers as well, such as cells and home phones. The flexibility and low equipment investment can make this an attractive option, or one to consider while you weight the benefits of more powerful installations at your place of business.

"Can you hear me now?" isn't just a concern for your mobile phone. Making sure you're prepared to deal with any communications needs that may crop up is serious demand of modern business. Choosing a good, well rounded PBX to drive your business phone system will ensure that you're not only able to keep voice communications flowing, but will also allow seamless integration with other modern technology, keeping your business agile and responsive to the market's demands. Hopefully some of the topics mentioned here have given you some food for thought, while determining what you really need.

To find a Avaya phone system dealer or partner in the Nevada area, scroll up and fill out the form above to have the top Avaya deakers fight for your business.


Recently added Avaya partners coverage areas in Nevada:

Caliente city |Carson City |Yerington city |Elko city |Lovelock city |Fernley city |Mesquite city |Yerington city |Wells city |Caliente city |Ely city |Fernley city |West Wendover city |Boulder City city |Carlin city |Fallon city |Lovelock city |Las Vegas city |North Las Vegas city |Elko city |West Wendover city |Ely city |Mesquite city |Carson City |Carlin city |Reno city |Henderson city |North Las Vegas city |Reno city |Ely city |Mesquite city |











Most Popular search in Nevada: Avaya dealers in Las Vegas . If you are searching for an authorized Nevada Cisco, Lucent, Avaya dealer, or Flash Communications vendor, you have come to the right place. Using our directory you can easily find the right certified telephony equipment dealer nearest you. Just fill out the form above.

Most popular and highest ranked brands: Asterisk dealers,Avaya dealers & partners,Alcatel-Lucent dealers,Mitel,Cisco,Nortel dealer.

Avaya highlight

Avaya is one of most successful IP Telephony companies.

Avaya continues to combine hardware like the Avaya the 2400 Series Digital Telephone,9610 IP Telephone,SG203/SG208 Security Gateways and more with their software products like Avaya One-X,Callmaster,ScanSoft SpeechAttendant and Call Master to create one communication suite.

Recent Avaya product searches: 2400 Series Digital Telephone, Basic Call Management System Reporting Desktop, one-X Desktop Edition, one-X Portal, 5600 Series IP Telephones, IP Agent, Business Advocate, Meeting Exchange - Service Provider Edition, S8710 Media Server, G150 Media Gateway

Avaya FAQ

Why do I need SIP in my Contact Center?

When you add Avaya IP Agent with integrated Instant Messaging to your Contact Center, your agents have the tools they need to answer the tough calls. They re able to immediately see who is available to help whether that expert is some other agent within the Contact Center, a supervisor or manager, or an expert outside the Contact Center.

Now agents are able to immediately provide answers to hard questions from customers. And, it s a valuable learning experience for the agent. The agent gains knowledge and insight into how to answer the hard questions knowledge that would not have been attainable by merely transferring the call to someone else. Next time the agent will be able to answer these questions!

From a customer perspective, the end result of integrating SIP and presence into the Contact Center is a higher number of customers receiving first-call resolution. Increasingly, studies show that first call resolution is an important measure of customer satisfaction. Not only does it create a happier customer experience it reduces the load to your Contact Center. The number of call transfers is reduced , which saves the time it previously took for callers to re-explain their need to a new agent when transferred. You ll see a decrease in overall talk time, enabling you to make better use of valuable agent time. Agents will have more time available to answer other customers faster or to provide other value-added services. For example, agents can proactive contact customers to let your them know about new products or services.

Another popular suite is Avaya Distributed Office delivers rich communication, collaboration and mobility capabilities to branch offices. This centrally managed, SIP-based communications platform easily scales to meet the needs of large enterprises with distributed sites. Advanced applications, such as presence and instant messaging, can now be delivered to every branch, enhancing responsiveness to customers needs. In addition, mobility features support employees on the go, providing effective communications regardless of location. To reduce staff training requirements, Distributed Office offers an optional key system interface. SIP architecture makes scaling to thousands of sites simple, and Avaya can reduce on-site installation time by delivering pre-configured Distributed Office platforms directly to the branch site. In addition, enterprises can leverage intuitive centralized management tools to decrease set up time; manage updates and upgrades; and provision user moves, additions, and changes.

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