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  • Powernet Newly Certified by the WBENC as a Women Owned Company
    Powernet is pleased to announce it has earned national certification from the Women?s Business Enterprise National Council (WBENC), as a women-owned business. Founded in 1997,WBENC, is a national 501(c)(3) non-profit and the largest third-party certifier of women-owned businesses. Providing a national standard, in-depth review of the company and on site inspection is a rigorous process … Continue reading Powernet Newly Certified by the WBENC as a Women Owned Company →
  • VoIP Shortage Expected due to Political Campaigns
    Wholesale SIP carrier is predicting a shortage of VoIP paths and therefor has opened pre-registration for political campaign. In order to provide campaign teams and political robocall providers with enough capacity, the wholesale VoIP company decided to start working on a first come, first served basis. “Even though many people don’t like to receive … Continue reading VoIP Shortage Expected due to Political Campaigns →
  • Telesphere selected as one of the Top Companies to Work for in Arizona
    For the second year in a row, CareerBuilder and Republic Media announced today that Telesphere has earned a spot on the CareerBuilder Top Companies to Work for in Arizona list. Telesphere is the nation?s leading provider of fully hosted VoIP and unified cloud communications services for businesses. Top Companies were evaluated and selected based on … Continue reading Telesphere selected as one of the Top Companies to Work for in Arizona →
  • Suddenlink Stays Ahead of Subscriber Demand With Device Provisioning and IP Address Management From Incognito Software
    Incognito Software, a global provider of broadband software provisioning and service activation solutions, today announced that Suddenlink Communications, one of the largest cable operators in the United States, is using Broadband Command Center and Address Commander from Incognito Software to provision and manage IP addresses for its approximately 1.4 million subscribers. In addition to being … Continue reading Suddenlink Stays Ahead of Subscriber Demand With Device Provisioning and IP Address Management From Incognito Software →
  • Allworx Introduces PowerFlex
    Allworx, a Windstream company and award-winning developer of Internet Protocol based (IP) phones systems for businesses making the switch to bandwidth-based voice infrastructure, today introduced PowerFlex(TM), its new family of Ethernet switches. PowerFlex is specifically designed to complement its current product line. The benefits are simplified installation and added reliability for Allworx customers. “PowerFlex allows … Continue reading Allworx Introduces PowerFlex →

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If you're shopping for a brand-new phone system, one does want to make sure that you study the different choices on the market and also get professional advise and phone system quotes from multiple different vendors. Please make sure to make use of our New York Avaya dealer quote tool below to get prices from several different companies in your local New York area.

Have you ever wondered how huge businesses manage to deal with so many calls? From small scale businesses through large businesses, the backbone of a business phone system is their PBX, or "Private Branch Exchange." From the rudimentary days of the old plug-in, manually operated switchboard systems, to the vast, feature rich business phone systems of today - it's more than just a means of communication - the PBX is how things get done. Let's have a look at what it takes to incorporate the effectiveness of one of those into your day-to-day workflow.

How you would start shopping for and integrating a phone system in to your company will be based on mostly on what kind of features and services it gives you, as well as how you plan to host it. What sort of internet connectivity does your business phone system need to have? Would you gain more from having it at your office, or having a third party host it? Would you need to have your service work with several physical locations, and possibly forward phone calls to other remote locations?

Answering many of these concerns is vital to getting the most from the system. To help you find those answers, here's some food for consideration...

Power outages occur occasionally. It is a little ironic to be considering really advanced business phone systems, and realize that it is going to be driven by a power supply from a power grid designed for the requirements of the last century. The good news is many modern PBX telephone systems come complete with their own integrated battery systems, a UPS (uninterruptible power supply) to prevent this from leaving your company dead in the water, should the power fails. Even in the event of a blackout, the backbone of your business will be left unscathed.

Modern software has seen a flood of high quality open-source development, and the PBX market is no exception. The "Asterisk" project is a suite of high powered, feature rich software PBX tools, very popular with many businesses. The software runs on a standard PC, along with specialized interface cards to connect you to the outside phone system (including everything from standard phone lines, through ISDN or T1 lines.) Features are rich, including robo-dialing, auto-operator menu systems, voicemail, voice over IP, and much more.

Rather than run this yourself, you an also opt for devices powered by Asterisk, of which many can be found. This can give you many of the rapid development, security, and plugin benefits of Asterisk, without the chore and hassle of trying to install and manage the software on a computer, yourself.

We've come a long way since the days of the early telephone and switchboard. The sheer power delivered by computer driven phone systems, like the modern business PBX, can do wonders for your business. After reviewing some of these potential offerings, you can see how wide reaching these benefits can be. The considerations mentioned here should help you determine what will really benefit you in a business phone system.

To find a Avaya phone system dealer or partner in the New York area, scroll up and fill out the form above to have the top Avaya deakers fight for your business.

Recently added Avaya partners coverage areas in New York:

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Most Popular search in New York: Avaya dealers in New York . If you are searching for an authorized New York Cisco, Lucent, Avaya dealer, or Trilium equipment provider, you have come to the right place. Using our directory you can easily find the right certified telephony equipment dealer nearest you. Just fill out the form above.

Most popular and highest ranked brands: Asterisk dealers,Avaya dealers & partners,Alcatel-Lucent dealers,Mitel,Cisco,Nortel dealer.

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Avaya is one of most successful IP Telephony companies.

Avaya continues to combine hardware like the Avaya the 2400 Series Digital Telephone,5400 Series Digital Telephones,4400 Series Digital Telephones,2400 Series Digital Telephone,Octel 200/300 Message Servers and more with their software products like Avaya One-X,Callmaster,Phone Application Suite,Unified Messaging and Call Master to create one communication suite.

Some of the more popular Avaya products searched by our visitors include 2400 Series Digital Telephone, 9610 IP Telephone, Message Networking, Octel 250/350 Message Servers, IP Softphone for Windows Mobile 5, Event Processor, Meeting Exchange Express Edition, Meeting Exchange for IBM Lotus Sametime, Modular Messaging, Enterprise Survivable Server (ESS)

Avaya FAQ

Why do I need SIP in my Contact Center?

When you add Avaya IP Agent with integrated Instant Messaging to your Contact Center, your agents have the tools they need to answer the tough calls. They re able to immediately see who is free to help whether that expert is another agent within the Contact Center, a supervisor or manager, or an expert outside the Contact Center.

Now agents are able to immediately provide answers to hard questions from customers. And, it s a valuable learning experience for the agent. The agent gains knowledge and insight into how to answer the hard questions knowledge that would not have been attainable by merely transferring the call to someone else. Next time the agent will be able to answer these questions!

From a customer perspective, the end result of integrating SIP and presence into the Contact Center is a higher number of customers receiving first-call resolution. Increasingly, studies show that first call resolution is an important measure of customer satisfaction. Not only does it create a happier customer experience it reduces the load to your Contact Center. The number of call transfers is reduced , which saves the time it previously took for callers to re-explain their need to a new agent when transferred. You ll see a decrease in overall talk time, enabling you to make better use of valuable agent time. Agents will have more time available to answer other customers faster or to provide other value-added services. For example, agents can proactive contact customers to let your them know about new products or services.

Another popular suite is Avaya Distributed Office delivers rich communication, collaboration and mobility capabilities to branch offices. This centrally managed, SIP-based communications platform easily scales to meet the needs of large enterprises with distributed sites. Advanced applications, such as presence and instant messaging, can now be delivered to every branch, enhancing responsiveness to customers needs. In addition, mobility features support employees on the go, providing effective communications regardless of location. To reduce staff training requirements, Distributed Office offers an optional key system interface. SIP architecture makes scaling to thousands of sites simple, and Avaya can reduce on-site installation time by delivering pre-configured Distributed Office platforms directly to the branch site. In addition, enterprises can leverage intuitive centralized management tools to decrease set up time; manage updates and upgrades; and provision user moves, additions, and changes.

How Intelligent Small Business Phone Designs Help Produce a Fortune 600 Phone Presence For Small Organizations Look at new technology and in what ways it can boost business productivity- Have you investigated VoIP for your land lines? Do you manage smartphones? Different technology can certainly streamline business operations and also ensure you are more contactable as soon as your customers wish to contact everyone. The right business PBX product can lead to prospects being able to phone you on one quantity and then each your desk phone together with mobile ring. A good smartphone means that you can respond to emails on the road together with gain hours back in your working day. Voice over IP, or VoIP, has revolutionized the manner in which phone systems work. With VoIP, will come your way flexibility and features -- and for significantly less cost -- as compared with traditional phone systems can provide. Let us take a look at several of the benefits and features of "VoIP for business" systems. When speaking with regards to business phone service, the idea of "trunk" usually shows up in conversation. A trunk is the term used when talking with regards to grouping tracks or phone ranges together. They can be configured within the business phone system as a "trunk group" where all of the members of the group is called a trunk group participant. Each trunk group participant consists of one particular line wherein a call can be accomplished or gotten. In the case of your ISDN, 23 trunk members happen to be configured for each and every ISDN TTrunk types can have as small as 1 trunk crew member as many as 100's of trunk crew members based on the type of phone ranges coming in plus the capacity in the phone system. A good document seeing and croping and editing App- Collaboration is a great benefit of business mobile phones. You can view together with edit paperwork from your mobile phone handset without needing to visit back to the office. Should you have successfully placed everything in the respective destinations, then it is high time to focus on creating your income. Modest business phone service along with the right people is just what you should relax together with guarantee business advancement soon. The actual gauge of an excellent business phone product is its willingness to match your mindset of being "customer-oriented", or simply exceed the item. They must be qualified to provide the services you provide, as if it had been really your company that was providing the service back then. Your customer must not believe that your phone product is handled through another celebration. The provider's reps must be respectful, polite, together with patient with all your customer's issues and needs. Companies need to understand precisely what they require from your business phone service in advance of they come track of a final pay for. Quite a few businesses, for example, should unify the telephone services together with voicemail messages, email, sound conferencing and even more. Other companies ought to create far off staff members on a single service to buy them hooked up along with the rest of the business whilst keeping expenses decreased. Businesses can certainly gradually minimize monthly phone price with the help of VoIP (Voice over Internet Protocol) technologies. The information efficiency in the internet is the most important factor designed for establishing soft and speedy communication multi-level. The VoIP alternatives are much state-of-the-art than conventional copper-wire telephone systems. They can be aimed that will evolve unified communications products and services that can proficiently handle all communications together with phone call, e-mail, contact conferencing, fax, voicemail, etc. The distinct unites can easily be delivered as a result of any method for any receiver. There are basically two unique packages, whereby first one particular focuses on business VoIP designed for medium that will large companies, and the second package is usually aimed at promising small to medium that will large business organizations.

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