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  • Powernet Newly Certified by the WBENC as a Women Owned Company
    Powernet is pleased to announce it has earned national certification from the Women?s Business Enterprise National Council (WBENC), as a women-owned business. Founded in 1997,WBENC, is a national 501(c)(3) non-profit and the largest third-party certifier of women-owned businesses. Providing a national standard, in-depth review of the company and on site inspection is a rigorous process … Continue reading Powernet Newly Certified by the WBENC as a Women Owned Company →
  • VoIP Shortage Expected due to Political Campaigns
    Wholesale SIP carrier SipTrunks.org is predicting a shortage of VoIP paths and therefor has opened pre-registration for political campaign. In order to provide campaign teams and political robocall providers with enough capacity, the wholesale VoIP company decided to start working on a first come, first served basis. “Even though many people don’t like to receive … Continue reading VoIP Shortage Expected due to Political Campaigns →
  • Telesphere selected as one of the Top Companies to Work for in Arizona
    For the second year in a row, CareerBuilder and Republic Media announced today that Telesphere has earned a spot on the CareerBuilder Top Companies to Work for in Arizona list. Telesphere is the nation?s leading provider of fully hosted VoIP and unified cloud communications services for businesses. Top Companies were evaluated and selected based on … Continue reading Telesphere selected as one of the Top Companies to Work for in Arizona →
  • Suddenlink Stays Ahead of Subscriber Demand With Device Provisioning and IP Address Management From Incognito Software
    Incognito Software, a global provider of broadband software provisioning and service activation solutions, today announced that Suddenlink Communications, one of the largest cable operators in the United States, is using Broadband Command Center and Address Commander from Incognito Software to provision and manage IP addresses for its approximately 1.4 million subscribers. In addition to being … Continue reading Suddenlink Stays Ahead of Subscriber Demand With Device Provisioning and IP Address Management From Incognito Software →
  • Allworx Introduces PowerFlex
    Allworx, a Windstream company and award-winning developer of Internet Protocol based (IP) phones systems for businesses making the switch to bandwidth-based voice infrastructure, today introduced PowerFlex(TM), its new family of Ethernet switches. PowerFlex is specifically designed to complement its current product line. The benefits are simplified installation and added reliability for Allworx customers. “PowerFlex allows … Continue reading Allworx Introduces PowerFlex →

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Our online Avaya quote request tool is absolutely straightforward. You as a purchaser are in control, just answer the different questions below to get matched up with Avaya phone system dealers which can meet your requirements. With a few phone system pricing quotes in hand, it will be much easier for you to make a decision.

Organizations must continuously maintain contact with their new customers, and personnel.People are usually interconnected and being involved in those connections is crucial to keeping vital in today's economy. As a business, your telephone system, or "PBX," is the key to keeping communications flowing, ensuring employees and clients alike are able to stay in contact with one another. Before diving in though, there are a few things you should consider.

How you start deciding on and integrating a phone system in to your business is based on mostly on what sort of capabilities and services it offers, in addition to how you will plan to use it. What type of internet connectivity does your business phone system require? Would you need to have your system control several physical locations, and maybe forward telephone calls to cell phones or other remote locations?

Answering some of these questions is vital to getting the most out of the system. Let's consider one example of a key feature option that could add a great deal to your company's telephone system, and way too often overlooked.

One of the most in demand features to appear in business telephone systems over the last few years is the integration of voice over IP, or VoIP technology. A huge benefit of this is the ability to use your computer network to manage and route calls, and still link to the normal outside phone system. At wider scales, you can leverage the same technology to transfer calls between your offices or employees around the world. You can even link to existing SIP technology, allowing you to place all your business's calls through inexpensive, reliable internet means.

Cisco Systems are one of the most trusted names in business PBX systems, delivering high quality and flexibility, along with a long history of networking expertise.

Their "Unity" line of products are a popular choice, for delivering expandability at many business sizes, and for meeting a wide variety of needs. Another popular choice are their SPA-400 and SPA-9000 which can work in conjunction to provide a wide range of features on a small business budget.

"Can you hear me now?" isn't just a concern for your mobile phone. Making sure you're prepared to deal with any communications needs that may crop up is serious demand of modern business. Choosing a good, well rounded PBX to drive your business telephone system will ensure that you're capable of seamless integration with other modern technology, keeping your business agile and responsive to the market's demands.

To find a Avaya telephone system dealer or partner in the New York area, scroll up and fill out the form above to have the top Avaya deakers fight for your business.


Recently added Avaya partners coverage areas in New York:

Troy city |Little Valley village |Cooperstown village |Poquott village |West Haverstraw village |Unionville village |Sleepy Hollow village |Palmyra village |Frankfort village |Cassadaga village |New Paltz village |Lockport city |Mount Morris village |Vernon village |Ilion village |Utica city |Springville village |Saddle Rock village |Dansville village |Newport village |Castile village |Oneida Castle village |Fabius village |Schuylerville village |Le Roy village |Babylon village |Richfield Springs village |Cohocton village |Sodus Point village |Tully village |Bath village |











Most Popular search in New York: Avaya dealers in New York . If you are searching for an authorized New York Cisco, Lucent, Avaya dealer, or qualified Hitachi installer, you have come to the right place. Using our directory you can easily find the right certified telephony equipment dealer nearest you. Just fill out the form above.

Most popular and highest ranked brands: Asterisk dealers,Avaya dealers & partners,Alcatel-Lucent dealers,Mitel,Cisco,Nortel dealer.

Avaya highlight

Avaya is one of the leading players in the area of IP telephone systems and software for communication.

Avaya continues to combine hardware as the 2400 Series Digital Telephone,900 MHz Wireless Telephone,G150/G250/G350/G650/G700 Media Gateway and more with their software products like Avaya One-X,Phone Application Suite,IP Office,Unified Messaging and Call Master to create one communication suite.

Recent Avaya product searches: 2400 Series Digital Telephone, 5600 Series IP Telephones, 900 MHz Wireless Telephone, S8710 Media Server, Network Routing, Octel 250/350 Message Servers, one-X Desktop Edition, 6200 and 2500 Series Analog Telephones

Avaya FAQ

Why do I need SIP in my Contact Center?

When you add Avaya IP Agent with integrated Instant Messaging to your Contact Center, your agents get the tools they need to answer the tough calls. They re able to instantaneously see who is available to help whether that expert is some other agent within the Contact Center, a supervisor or manager, or an expert outside the Contact Center.

Now agents are able to immediately provide answers to hard questions from customers. And, it s a valuable learning experience for the agent. The agent gains knowledge and insight into how to answer the hard questions knowledge that would not have been attainable by merely transferring the call to someone else. Next time the agent will be able to answer these questions!

From a customer perspective, the end result of integrating SIP and presence into the Contact Center is a higher number of customers receiving first-call resolution. Increasingly, studies show that first call resolution is an important measure of customer satisfaction. Not only does it create a happier customer experience it reduces the load to your Contact Center. The number of call transfers is reduced , which saves the time it previously took for callers to re-explain their need to a new agent when transferred. You ll see a decrease in overall talk time, enabling you to make better use of valuable agent time. Agents will have more time available to answer other customers faster or to provide other value-added services. For example, agents can proactive contact customers to let your them know about new products or services.

Another popular suite is Avaya Distributed Office delivers rich communication, collaboration and mobility capabilities to branch offices. This centrally managed, SIP-based communications platform easily scales to meet the needs of large enterprises with distributed sites. Advanced applications, such as presence and instant messaging, can now be delivered to every branch, enhancing responsiveness to customers needs. In addition, mobility features support employees on the go, providing effective communications regardless of location. To reduce staff training requirements, Distributed Office offers an optional key system interface. SIP architecture makes scaling to thousands of sites simple, and Avaya can reduce on-site installation time by delivering pre-configured Distributed Office platforms directly to the branch site. In addition, enterprises can leverage intuitive centralized management tools to decrease set up time; manage updates and upgrades; and provision user moves, additions, and changes.

Business Phone Lines Designed for Small Businesses With hosted VoIP models, you can typically add people, extra voicemail boxes, and many others., through an easy-to-use administration web vent; depending on the plan, you may not pay added for these upgrades, and you can typically easily cope with them by yourself. Through the years, phone models have increased so much through smart, to raised, and the greatest. Solely any foremost powerful business handling plus business friendly alternatives are incorporated to phone systems including: And the business mobile phone provider often will put up Cisco phones on your company's search. The phones are located loaned for a company, you are unable to own any phone. If you wish to cease the small business phone method subscription, then this phones go back on the provider. You must do putting around the requirements you want the phone want to meet. This will include things like the extension plus growth requirements for the phone service. It is within this stage you should agree with any provider around the level of downtimes the service mustn't exceed. If there are benefits such as auto-answer, simply call transfer plus music with hold that you want, then it is only at that step you need to outline all of the. Through a combined using confirmed quality remedies such as individuals from Siemens, furthermore preventative repair, you may be able to dig up great business advancement support from the small business phone method. It is the reaction of advanced telecom services that now we have to be charged a fraction of value for long range calling in comparison to traditional getting in touch with system. The roll-out of VoIP (Voice over Internet Protocol) is that newest of case in point how fractional treatments has eased the burden regarding heavy getting in touch with bills, especially in the good way callings. This is why business men and women like to have this system to communicate along with international consumers. The VoIP benefits are especially great for the business corporations because they is designed for multiple enquiries at one time. Have a very brief have a look at why business VoIP service has been escalating so fast plus what sorts of productive business benefits it has. Conference Calls - Beyond the borders of using a conferencing service, it really is helpful to can connect many callers one call. This allows open discussion between Acquaintances when more than one person is needed around the call. Reliability: You can use VoIP anyplace, anytime. Once your customers phone you, they can select who to merely talk to with a touch firm up phone. If you don't have a good business phone system, your web visitors may simply call when you're outside and be distressed, but VoIP allows you to all the more much easier to reach. A lines are available all the time, as the internet never shuts. And yet you'll be able to still pick the privacy adjustments you want and wish for. Regardless of the business location, the business phone provider can establish efficient remedies and offer convenient services in the operation of your business. Employing business phone services can certainly enhance efficiency in its chance to answer to the immediate issues anytime within the business day. It is innovation only provides for efficient connection for the duration of power letdowns you can imagine how definitely reliable it really is!

Legal Disclaimer The Avaya dealers shown to you in our search results are sorted by customer feedback, geographic proximity to your location and other factors. PBX-installers.com is not associated with Avaya directly.