Communications are one of the things most defining modern society. People are constantly interconnected and exchanging valuable, important information. As a business, your phone system, or "PBX," is the key to keeping communications flowing, ensuring employees and clients alike are able to stay in contact with one another. But what options are there in this ever-changing market?
In a large enterprise environment, it's crucial that you don't get locked in to a limited capability business phone setup which won't scale with your growing needs. Consider some of the options that a modern business phone system can bring you, keeping an eye toward the future.
One of the most overwhelmingly popular features to appear in business phone systems over the last few years is the integration of voice over IP, or VoIP technology. On the local level, this allows you to use your computer network to manage and route calls. At wider scales, it can transfer calls between your offices or employees around the world. You can even link to existing SIP technology, allowing you to place all your business's calls through inexpensive, reliable internet means.
If you'd prefer not fit a PBX into your business's physical location, there are hosting options available. Rather than running the system yourself, a hosted PBX is a standard business phone system, hosted and managed by a provider. Often times, this can drive down your costs, and allow for a quick roll out, with little or no equipment needed at your places of business. Calls can easily be routed to other numbers as well, such as cells and home phones. The advantages do come at a price though, with much of your system being tied up remotely, which can become a nightmare should you later switch to a local system. Transferring everything from menus to voicemail to extensions to the new system can become difficult.
"Can you hear me now?" isn't something you want your customers or employees to have to utter. Making sure you're prepared to deal with any communications needs that may crop up is serious demand of modern business. Choosing a good, well rounded PBX to drive your business phone system will ensure that you're not only able to keep voice communications flowing, but will also allow seamless integration with other modern technology, such as email and text messaging. Hopefully this article has helped you determine what you really need.
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Avaya is one of most successful IP Telephony companies.
Avaya continues to combine hardware like the Avaya the 2400 Series Digital Telephone,5600 Series IP Telephones,302D Attendant Console,M770 ATM Switch,5400 Series Digital Telephones,2400 Series Digital Telephone,900 MHz Wireless Telephone and more with their software products like Avaya One-X,IP Office,Phone Application Suite and Call Master to create one communication suite.
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Another popular suite is Avaya Distributed Office delivers rich communication, collaboration and mobility capabilities to branch offices. This centrally managed, SIP-based communications platform easily scales to meet the needs of large enterprises with distributed sites. Advanced applications, such as presence and instant messaging, can now be delivered to every branch, enhancing responsiveness to customers needs. In addition, mobility features support employees on the go, providing effective communications regardless of location. To reduce staff training requirements, Distributed Office offers an optional key system interface. SIP architecture makes scaling to thousands of sites simple, and Avaya can reduce on-site installation time by delivering pre-configured Distributed Office platforms directly to the branch site. In addition, enterprises can leverage intuitive centralized management tools to decrease set up time; manage updates and upgrades; and provision user moves, additions, and changes.
Avaya Enterprise Survivable Server (ESS)
The Avaya Enterprise Survivable Server (ESS) solution allows a business that is using an Avaya Communication Manager 3.0 driven solution to have greater flexibility of consolidation by providing new survivability options. The ESS solution allows a customer to place ESS (backup) servers at key locations throughout their enterprise. An ESS server is capable of taking over for the entire enterprise or, if needed, just a portion of the enterprise in the event that some type of outage has occurred.
The ESS solution allows a customer to place ESS (backup) servers at key locations throughout their enterprise. Beginning with Avaya Communication Manager 3.0, an ESS server is capable of taking over for the entire enterprise or, if needed, just a portion of the enterprise in the event that some type of outage has occurred.
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