Choosing a Cisco Systemsbusiness phone system can be a daunting chore. Whether you're a small business just entering the market, or a large business upgrading to a new and feature rich Cisco Systems PBX, the market has really expanded to meet today's demand for constant communication and collaboration.
You should ask yourself some questions: What sort of internet connectivity does your PBX need? What kind of infrastructure do you have in place already, and can you use it in the new system?
Answering some of these questions can be vital to getting the most out of the system. Let's look at one example of a key feature choice that could add a lot to your business's phone system, and far too often overlooked.
One of the most overwhelmingly popular features to appear in business phone systems over the last few years is the integration of voice over IP, or VoIP technology. The addition of VoIP allows calls to be transmitted over a computer network, which is beneficial in a PBX on many levels. On the local level, this allows you to use your computer network to manage and route calls. At wider scales, it can transfer calls between your offices or employees around the world. You can even link to existing SIP technology, allowing you to place all your business's calls through inexpensive, reliable internet means.
If you'd prefer not fit a PBX into your business's physical location, there are hosting options available. Rather than running the system yourself, a hosted PBX is a run remotely, usually leased on a monthly or yearly basis. The advantage is largely that you can take a hands off approach to the system, and have little investment in equipment. Calls can easily be routed to other numbers as well, such as cells and home phones. The advantages do come at a price though, with much of your system being tied up remotely, which can become a nightmare should you later switch to a local system. Transferring everything from menus to voicemail to extensions to the new system can become difficult.
No one can predict the future, or determine how their business will change and expand in the coming years. However, communications will forever be the core of any successful business. The PBX forms the nervous system of your company, extending into each nook and cranny, delivering vital messages. Without choosing a powerful and business phone system though, that nervous system is left lacking, and your business crippled. Power and expandability are critical in finding the PBX that's the right fit for you.
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Cisco Unified Communications is a comprehensive IP communications system of voice,video,data, and mobility products and applications. It allows for more effective,better secured communications which greatly affect both revenue and profitability. The Cisco Unified Communications Suite brings businesses closer by enabling a new way of communicating.
Cisco Unified Communications is part of an integrated solution that includes network infrastructure,security,lifecycle services,end-user and partner financing packages,network management products, flexible deployment and outsourced management options,mobility, and third-party communications applications.
The Cisco Unified Communications Manager was known as Cisco Unified CallManager in the past. It is the call processing component of the Unified Communications System.
Cisco Unified Communications Manager brings even more business telephony features and capabilities to packet telephony network devices like IP based phones ,voice-over-IP (VoIP) gateways,media processing devices and multimedia applications.
Even more services amongst others are unified messaging,collaborative contact centers, and multimedia response systems are made possible through the API's released by Cisco
Cisco Unified Communications Manager is installed on the Cisco 7800 Media Convergence Servers (MCSs) platforms and some selected third-party servers. It consists of a portfolio of integrated voice applications and utilities, including the Cisco Unified Communications Manager Attendant Console,the Cisco Unified Communications Manager Bulk Administration Tool,the Cisco Unified Communications Manager Call Detail Record (CDR) Analysis and Reporting Tool,the Cisco Unified Communications Manager Real-Time Monitoring Tool,an impromptu conferencing application and the Cisco Unified Communications Manager Assistant application.
The Cisco experts in our system have experience with (but not limited to) network products like the Cisco Catalyst 6513 Switch, Cisco Catalyst 2940-8TT Switch, Cisco Catalyst 2950SX 24 Switch, WS-C2960-8TC-L, Cisco Catalyst 3560G-48PS, Cisco 2851 Integrated Services Router and of course also with Cisco's Unified Communications portfolio.
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