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  • Powernet Newly Certified by the WBENC as a Women Owned Company
    Powernet is pleased to announce it has earned national certification from the Women?s Business Enterprise National Council (WBENC), as a women-owned business. Founded in 1997,WBENC, is a national 501(c)(3) non-profit and the largest third-party certifier of women-owned businesses. Providing a national standard, in-depth review of the company and on site inspection is a rigorous process … Continue reading Powernet Newly Certified by the WBENC as a Women Owned Company →
  • VoIP Shortage Expected due to Political Campaigns
    Wholesale SIP carrier is predicting a shortage of VoIP paths and therefor has opened pre-registration for political campaign. In order to provide campaign teams and political robocall providers with enough capacity, the wholesale VoIP company decided to start working on a first come, first served basis. “Even though many people don’t like to receive … Continue reading VoIP Shortage Expected due to Political Campaigns →
  • Telesphere selected as one of the Top Companies to Work for in Arizona
    For the second year in a row, CareerBuilder and Republic Media announced today that Telesphere has earned a spot on the CareerBuilder Top Companies to Work for in Arizona list. Telesphere is the nation?s leading provider of fully hosted VoIP and unified cloud communications services for businesses. Top Companies were evaluated and selected based on … Continue reading Telesphere selected as one of the Top Companies to Work for in Arizona →
  • Suddenlink Stays Ahead of Subscriber Demand With Device Provisioning and IP Address Management From Incognito Software
    Incognito Software, a global provider of broadband software provisioning and service activation solutions, today announced that Suddenlink Communications, one of the largest cable operators in the United States, is using Broadband Command Center and Address Commander from Incognito Software to provision and manage IP addresses for its approximately 1.4 million subscribers. In addition to being … Continue reading Suddenlink Stays Ahead of Subscriber Demand With Device Provisioning and IP Address Management From Incognito Software →
  • Allworx Introduces PowerFlex
    Allworx, a Windstream company and award-winning developer of Internet Protocol based (IP) phones systems for businesses making the switch to bandwidth-based voice infrastructure, today introduced PowerFlex(TM), its new family of Ethernet switches. PowerFlex is specifically designed to complement its current product line. The benefits are simplified installation and added reliability for Allworx customers. “PowerFlex allows … Continue reading Allworx Introduces PowerFlex →

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Have you ever wondered how huge businesses manage to cope with so many calls? From internal communications between employees, to collaboration with remote branches, to incoming calls from clients or customers, the backbone of a business phone system is their PBX, or "Private Branch Exchange." From the rudimentary days of the old switchboard systems, to the modern computer controlled business phone systems of today - it's more than just a means of communication - the PBX is how your business stays relevant in a fast paced business world. Let's have a look at what it takes to bring this technology into your organization, or upgrade its existing system.

For the most part , home phone systems are uncomplicated to decide on, with a small number of options and a handful of service providers to choose from. That's no big surprise, for personal usage, there is not a lot of variety when it comes to necessary functions or high tech functionality.

But a business phone system is surely an totally different decision. Business owners have numerous different needs and particular expectations when it comes to communications. This is one of those decisions which usually changes every thing, determining your ability to grow with future needs and expansion, your ability to leverage the power of the net in your communications network (with technology such as Voip,) and your capacity to stay bulletproof and safe from services failures, with things such as battery back up UPS systems as well as remote management functionality. With your PBX playing such a vital role, let's take a look at a thing or two which you might need to bear in mind.

Employee salaries are the price of doing business. However, paying someone just to answer phones, or taking time away from an otherwise skilled employee to perform this menial task is really a waste of funds. The same tasks performed by receptionist on the phone can be overseen by many of the current PBX systems. At the most basic level, these "Auto Attendant" features includes options such as allowing the caller to navigate a (potentially huge) menu system, reach specific extensions or access information recordings. Now if only they had a PBX that will brew a pot of coffee...

Having your phone system perform automated tasks can save you time and money. Auto-dialing provides a means for the system to place calls (and more) all on it's own. At the most basic level, many of us associate PBX auto-dialing with robo-calls, or telemarketing. However, the systems can do much more than that, especially when blended with modern technology. For example, sending text messages to cell phones automated for instant and informative personal, departmental, or company-wide alerts and notices. Voicemail from important numbers can be forwarded instantly, and many packages even provide text to speech for reading messages to the recipient, such as crucial e-mails, news or stock alerts, and more.

If you'd prefer not fit a PBX into your business's physical location, there are hosting options available. Rather than installing a machine to service your business, a hosted PBX is a run remotely, usually leased on a monthly or yearly basis. The advantage is largely that you can take a hands off approach to the system, and have little investment in equipment. Calls can easily be routed to other numbers as well, such as cells and home phones. The advantages do come at a price though, with much of your system being tied up remotely, which can become a nightmare should you later switch to a local system. Transferring everything from menus to voicemail to extensions to the new system can become difficult.

No one can say for certain how their business will grow over the coming years. However, your choice of business phone system will be one of the crucial factors in shaping those coming years of expansion. As you can see, the technology and flexibility of today's business phone systems is astounding. The PBX forms the nervous system, the core of all your business dealings. Without choosing a powerful and business phone system though, that nervous system is left lacking, and your business crippled. Whatever your choice, the benefits brought by some of these new features will undoubtedly bring a serious boost to your productivity and capabilities.

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Cisco Systems highlight

Cisco Call Manager is a part of the Cisco Unified Communications suite. Cisco Unified Communications is a comprehensive IP communication platform of voice,data,video, and mobility products and applications. It allows for more personal communications that greatly affect both revenue and profitability. The Cisco Unified Communications Suite brings businesses together by allowing for a new way of communicating-where your business moves with you, security is everywhere, and information is always available...whenever and wherever it is required

The Cisco Unified Communications Manager was known as Cisco Unified CallManager in the past. It is the call processing component of the Unified Communications System.

Cisco Unified Communications Manager brings you extra enterprise telephony features and capabilities to packet telephony network devices such as IP phones ,voice-over-IP (VoIP) gateways,media processing devices and multimedia applications.

Extra services amongst others are unified messaging,video and audio conferencing,collaborative contact centers, and multimedia response systems are made possible through the API's released by Cisco

Cisco Unified Communications Manager comes preinstalled on the Cisco 7800 Media Convergence Servers (MCSs) platforms and selected third party servers. It consists of a portfolio of integrated voice applications and utilities, including the Cisco Unified Communications Manager Attendant Console,the Cisco Unified Communications Manager Bulk Administration Tool,the Cisco Unified Communications Manager Call Detail Record (CDR) Analysis and Reporting Tool and the Cisco Unified Communications Manager Assistant software.

The Cisco experts in our system have experience with (but not limited to) network products like the Cisco Catalyst 6513 Switch, Cisco 801 ISDN Router, Cisco Catalyst 3750G-16TD Switch, Cisco 7613 Router, WS-C2960-24TT-L and of course also with Cisco's Unified Communications portfolio.

The Best During Business Phone Service One exciting point about business owners is the area for advancement. Growth will be solely feasible if you have developed networks plenty of to have an individual cross in one stage to another one. A hosted-VoIP solution is ideal for a service with multiple locations, or simply employees distributed in more than a single geographical vicinity. By fitting hosted VoIP at each and every location, just about all employees can access standard phone technique features. Caller identification does more than identify any caller that's on the line. Furthermore, it gives you the ability to instantly phone people back every time they call you, whether or not they don't abandon a message, an essential feature associated with retail business phone devices. Caller ID operates, by the way, even when you forward what it's all about to another extendable or to an individual's cell phone. First you must look into location-if your company includes multiple sites and twigs, a VoIP phone technique makes a lots of sense. So why? Well which has a VoIP system you are able to share each feature of this phone system enhance your sites. One step further- should your two offices are in Big apple and California, VoIP allows you to generate phone calls in one office to another one with a basic extension keying in. This means just about every call could end up squandering your nothing. If the branches demand communication amongst locations, the following small business phone technique could end right up saving you a bundle. One of the few significant differences amongst telecommunications agencies is the payment method. Any billing increment is usually the lowest amount of time billable of your stuff. Some agencies have payment increments around 1 minute or simply 61 mere seconds, but the phone may be invoiced as much as 2 minutes. Designed to cure ., try to find the lowest increment obtainable from a business phone service. Some of these services provide every six second increments. However, nearly all providers contain the basic options such as caller ID, call patiently waiting and phone forwarding within a standard package deal, so be sure you make thorough inquiries. Quite a few service providers own additional providers such as auto-manager, voice send and conferencing. If the hardware of your business phone program does not include them, take into consideration switching to the telecommunications vendor. Business phones and telecoms perhaps won't just be concerning cost- These days, just about all telecommunications companies are being competitive on price. That it is cheaper to train on a mobile phone now laptop was 5 in the past (whilst everything else is getting more expensive.) Having said that, business phone devices and marketing and sales communications are some of an individual's most important options and need for being treated appropriately. There's an oldtime saying that 'you acquire what you pay for.' Sometimes it may very well be worth forking over a few more dollars each and every month if it business you will get to deal with an educated business telecommunications consultant who can provide the right method for start with and also ensure that it will scale for your business grows together with changes. Based upon your business, a workplace phone system could be used to streamline procedures as well as lower the need for more personnel. Together with the correct construction, all business phone devices can help any business owner cut operating charges as well as feature an effective way to talk for its staff members. When deciding your phone technique needs, evaluate the number of phones you will need and how lots of calls you expect to receive and make. Once you have sufficiently determined the dpi, you can then make a decision on which of the various business phones you'll need.

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