People are constantly interconnected and being involved in those connections is crucial to keeping vital in today's economy. As a business, your phone system, or "PBX," is the key to keeping communications flowing, ensuring employees and clients alike are able exchange information. Before diving in though, there are a few things you should consider.

While evaluating phone systems for enterprise, it's crucial that you consider expandability and capabilities for the future. Getting locked in to a small PBX system which could stagnate over time could leave you in the position of having to spend more in the long run, upgrading an existing service - or maybe that's exactly the point you're at now. So let's take a look at a couple of things you should take into account.

Cabinet space and installation requirements are far too often overlooked. The central core of a business phone system can vary in size from tiny units stashed on a shelf through huge ones demanding their own closet. A dazzling array of features is no small comfort if you fail to account for the amount of space the unit will take up, especially if you have a small office.

You'll also need to take into consideration what your current infrastructure is, in regard to telephony. Many business phone systems will take special proprietary connections and wiring, extended networking, and more. Some can use a standard phone system already in place, or even your basic computer network - though you may also end up sacrificing features for flexibility and convenience. Many times, the proprietary setups use their special connectors and wiring to deliver more data and extra features.

Modern software has seen a flood of high quality open-source development, and the PBX market is no exception. The "Asterisk" project is a suite of high powered, feature rich software PBX tools, very popular with many businesses. The software runs on a standard PC, along with specialized interface cards to connect you to the outside phone system (including everything from standard phone lines, through ISDN or T1 lines.) Features are rich, including robo-dialing, auto-operator menu systems, voicemail, voice over IP, and much more.

Rather than run this yourself, you an also opt for devices powered by Asterisk, of which many can be found. This can give you many of the rapid development, security, and plugin benefits of Asterisk, without the chore and hassle of trying to install and manage the software on a computer, yourself.

"Can you hear me now?" isn't just a concern for your mobile phone. Making sure you're able to keep in touch around the office, and with the outside world is a very real and serious demand of modern business. Your selection of a business phone system will ensure that you're capable of seamless integration with other modern technology, such as email and text messaging. Hopefully some of the topics mentioned here have given you some food for thought, while determining what you really need.

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Cisco Systems highlight

Cisco Call Manager is part of the Cisco Unified Communications suite. Cisco Unified Communications is a comprehensive IP communication platform of voice,video,data, and mobility products and applications. It enables more personal communications which greatly affect both sales and profitability. The Cisco Unified Communications Suite brings businesses closer by delivering the modern way of communicating.

Cisco Unified Communications is part of an integrated solution that includes network infrastructure,mobility,network management applications,lifecycle services,security,end-user and partner financing packages, flexible deployment and outsourced management options, and third-party communications applications.

The Cisco Unified Communications Manager was known as Cisco Unified CallManager in the past. It is the call processing component of the Unified Communications System.

Cisco Unified Communications Manager gives you additional business telephony features and capabilities to packet telephony network devices like IP based telephones ,voice-over-IP (VoIP) gateways,media processing devices and multimedia applications.

Additional services such as unified messaging,video and audio conferencing,collaborative contact centers, and multimedia response systems are enabled by Cisco Unified Communications Manager open telephony APIs.

Cisco Unified Communications Manager is installed on the Cisco 7800 Media Convergence Servers (MCSs) platforms and selected third party servers. It consists of a portfolio of integrated voice applications and utilities, including the Cisco Unified Communications Manager Attendant Console,an impromptu conferencing application,the Cisco Unified Communications Manager Real-Time Monitoring Tool,the Cisco Unified Communications Manager Bulk Administration Tool and the Cisco Unified Communications Manager Assistant software.

The Cisco experts in our system have experience with (but not limited to) network products like the Cisco Catalyst 6513 Switch, Cisco 805 Serial Router, Cisco 815 Integrated Services Router, Cisco Catalyst 4506 Switch and of course also with Cisco's Unified Communications portfolio.