Businesses must constantly maintain contact with their clients, and employees.People are constantly interconnected and exchanging valuable, important information. As a business, your phone system, or "PBX," is the key to keeping communications flowing, ensuring employees and clients alike are able exchange information. But what options are there in this ever-changing market?
There's a whole lot of options available, when it comes to business phone systems. Determining your specific needs and finding a product which fits them can be daunting. With the huge array of options out there, you don't want to get blindsided by unforeseen necessities in the future, after your system is entrenched in your business. The business environment is constantly on the move, you want a business phone system that will continue to match any future demands you may place on it.
Power outages happen regularly. It is comical that despite having a cutting edge phone service, you have to realise that it's going to be driven by a power supply from a power grid engineered to the needs of the last century. An worse, a modern computerised system can be brought to its knees by a power outage. Luckily many modern PBX systems come replete with their own integrated battery systems, a UPS (uninterruptible power supply") to prevent this from stopping your communications. Even in the event of a blackout, the backbone of your business will remain functional, taking calls as usual.
Cisco Systems are one of the most trusted names in business PBX systems, delivering high quality and flexibility, to their networking expertise.
Their "Unity" line of products are a popular choice, for delivering expandability at many business sizes. Another popular choice are their SPA-400 and SPA-9000 which can work in conjunction to provide a wide range of features on a small business budget.
We've come a long way since the days of the early telephone and switchboard. The sheer power delivered by computer driven phone systems, like the modern business PBX, can do wonders for your business. After reviewing some of these features and potential offerings, you can see how wide reaching these benefits can be. The considerations mentioned here should help you determine the best system for your growing business.
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Cisco Systems highlight
Cisco Call Manager is a part of the Cisco Unified Communications suite. Cisco Unified Communications is a comprehensive IP communication platform of voice,data,video, and mobility products and applications. It allows for more effective,more personal communications which directly affect both sales and profitability. It brings businesses together by providing the modern way of communicating.
The Cisco Unified Communications Manager was known as Cisco Unified CallManager in the past. It is the call processing component of the Unified Communications System.
Cisco Unified Communications Manager extends enterprise telephony features and capabilities to packet telephony network devices like IP phones ,voice-over-IP (VoIP) gateways,media processing devices and multimedia applications.
Even more services like unified messaging,collaborative contact centers,video and audio conferencing, and multimedia response systems are made possible through the API's released by Cisco
Cisco Unified Communications Manager is installed on the Cisco 7800 Media Convergence Servers (MCSs) platforms and selected third party servers. It consists of a range of integrated voice applications and utilities, including the Cisco Unified Communications Manager Attendant Console,the Cisco Unified Communications Manager Real-Time Monitoring Tool, and the Cisco Unified Communications Manager Assistant application.
The Cisco experts in our system have experience with (but not limited to) network products like the Cisco Catalyst 6513 Switch, Cisco 7604 Router, Cisco 3825 Integrated Services Router, Cisco 2851 Integrated Services Router, Cisco 801 ISDN Router and of course also with Cisco's Unified Communications portfolio.
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