Because of the communications demands these days, it's hard to stay current, and in touch with your customers. Communication is the key to profit, and the most important portion of that is your business phone system. The standard type of system is the "Private Branch Exchange," or PBX. In the world of telephony, these powerful and technologically advanced devices are what keeps communications open between employees, offices, and the outside world. It can be difficult to determine exactly what sort of PBX you need, though.

In a business, it's crucial that you don't get locked in to a small PBX system which won't scale with your growing needs. So let's take a look at a couple of things you should take into account.

Cabinet space and installation requirements are far too often overlooked. A business PBX can vary in size from tiny to huge. A dazzling array of features is no small comfort if you fail to account for the amount of space the unit will take up, especially if you have a small office.

Not only that, but installation is a sobering topic. Many powerful PBX systems take special proprietary connections and wiring, extended networking, or wholly gutting your existing phone system to make way for the new. Some can use a standard phone system, or even your basic computer network - though you may also end up sacrificing features for flexibility and convenience. Many times, the proprietary setups use their special connectors and wiring to deliver more data and extra features.

A unique option in the market is the "Hosted PBX." Rather than running the system yourself, a hosted PBX is a standard business phone system, hosted and managed by a provider. The advantage is largely that you can take a hands off approach to the system, and have little investment in equipment. Calls can easily be routed to other numbers as well, such as cells and home phones. The flexibility and low equipment investment can make this an attractive option, or one to consider while you weight the benefits of more powerful installations at your place of business.

We've come a long way since the days of the early telephone and switchboard. The sheer power and flexibility delivered by computer driven phone systems, like the modern business PBX, can do wonders for your business. After reviewing some of these potential offerings, you can see how wide reaching these benefits can be. The considerations mentioned here should help you determine what will really benefit you in a business phone system.

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Cisco Systems highlight

Cisco Unified Communications is a comprehensive IP communication platform of voice,data,video, and mobility products and applications. It enables more effective communications which directly affect both sales and profitability. It brings businesses closer by delivering a new way of communicating-where your business moves with you, security is everywhere, and information is always available...whenever and wherever it is wanted

Cisco Unified Communications is part of an integrated product that includes network infrastructure,end-user and partner financing packages, flexible deployment and outsourced management options,security,network management applications,lifecycle services,mobility, and third-party communications applications.

Cisco Unified Communications Manager (formerly Cisco Unified CallManager) software is the call-processing component of the Cisco Unified Communications system.

Cisco Unified Communications Manager gives you additional business telephony features and capabilities to packet telephony network devices such as IP based phones ,media processing devices,voice-over-IP (VoIP) gateways and multimedia applications.

Additional features such as unified messaging,collaborative contact centers,video and audio conferencing, and multimedia response systems are enabled by the API's released by Cisco

Cisco Unified Communications Manager is installed on the Cisco 7800 Series Media Convergence Servers (MCSs) platforms and selected third-party servers. It consists of a suite of integrated voice applications and utilities, including the Cisco Unified Communications Manager Attendant Console,the Cisco Unified Communications Manager Call Detail Record (CDR) Analysis and Reporting Tool,the Cisco Unified Communications Manager Bulk Administration Tool,,an impromptu conferencing application and the Cisco Unified Communications Manager Assistant suite.

The Cisco experts in our system have experience with (but not limited to) network products like the Cisco Catalyst 6513 Switch, Cisco Catalyst 2940-8TT Switch, Cisco Catalyst 3750G-12S Switch, WS-C2960-24TC-L, Cisco Catalyst 3750-48TS Switch, Cisco Catalyst 3750G-16TD Switch and of course also with Cisco's Unified Communications portfolio.