Choosing a business phone system can be a daunting chore. Whether you're just entering the market, or a large business upgrading to a new and feature rich Cisco Systems PBX, the choices have never been wider and the options have never been more impressive.
How you go about buying an integrating a PBX into your business will depend largely on what sort of features and services it provides, as well as how you plan to host it. How much growth do you expect, and how long should the system continue to serve you? Will you need to have your service handle multiple physical locations, and possibly forward calls to cell phones or other remote locations?
Answering some of these questions can be vital to getting the most out of the system. To help you find those answers, here's some food for thought...
Power outages happen regularly. It is comical that despite having a cutting edge phone service, you have to realise that it's going to be driven by a power supply from a power grid engineered to the needs of the last century. An worse, a modern computerised system can be brought to its knees by a power outage. Luckily many modern PBX systems come replete with their own integrated UPS (uninterruptible power supply") to prevent this from stopping your communications. Even in the event of a blackout, the backbone of your business will be left unscathed.
A unique option in the market is the "Hosted PBX." Rather than running the system yourself, a hosted PBX is a run remotely, usually leased on a monthly or yearly basis. The advantage is largely that you can take a hands off approach to the system, and have little investment in equipment. Calls can easily be routed to other numbers as well, such as cells and home phones. The advantages do come at a price though, with much of your system being tied up remotely, which can become a nightmare should you later switch to a local system. Transferring everything from menus to voicemail to extensions to the new system can become difficult.
No one can say for certain how their business will grow over the coming years. One thing is certain though, communications will forever be the core of any successful business. The PBX forms the nervous system of your company, extending into each nook and cranny, delivering vital messages. Without choosing a powerful and business phone system though, that nervous system is left lacking, and your business crippled. Whatever your choice, the benefits brought by some of these new features will undoubtedly bring a serious boost to your productivity and capabilities.
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Cisco Systems highlight
Cisco Unified Communications is a comprehensive IP communications system of voice,video,data, and mobility products and applications. It enables more personal communications that directly affect both sales and profitability. The Cisco Unified Communications Suite brings businesses closer by providing a new way of communicating.
The Cisco Unified Communications Manager was known as Cisco Unified CallManager in the past. It is the call processing component of the Unified Communications System.
Extra features amongst others are unified messaging,collaborative contact centers,multimedia conferencing, and multimedia response systems are enabled by Cisco Unified Communications Manager open telephony APIs.
Cisco Unified Communications Manager is installed on the Cisco 7800 Series Media Convergence Servers (MCSs) platforms and selected third-party servers. It consists of a suite of integrated voice applications and utilities, including the Cisco Unified Communications Manager Attendant Console,an impromptu conferencing application,the Cisco Unified Communications Manager Call Detail Record (CDR) Analysis and Reporting Tool and the Cisco Unified Communications Manager Assistant software.
The Cisco experts in our system have experience with (but not limited to) network products like the Cisco Catalyst 6513 Switch, Cisco Catalyst 6506-E Switch, WS-C2960-48TC-L, Cisco Catalyst Blade Switch 3030 for Dell, Cisco 801 ISDN Router and of course also with Cisco's Unified Communications portfolio.
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