Because of the communications demands these days, it's important for your business to stay on top. Communication is the key to profit, and the most important portion of that is your business phone system. The standard type of system is the "Private Branch Exchange," or PBX. In the world of telephony, these powerful and technologically advanced devices are the foundation of it all.

It's not like deciding on your long distance carrier or cell phone. In those markets, the options are limited and it's mostly one size fits all.

But a PBX is an entirely different decision. Businesses have many different needs and specific desires when it comes to communications. Features can make or break your PBX system, determining your ability to scale with future needs and expansion, your ability to leverage the power of the internet in your communications network (with technologies like VoIP,) and your ability to remain bulletproof and immune to services outages, with things like battery backup UPS systems and remote administrative capabilities. With your business phone system playing such a vital role, let's take a look at a thing or two that you might need to keep in mind.

One of the most overwhelmingly popular features to appear in business phone systems over the last few years is the integration of voice over IP, or VoIP technology. On the local level, this allows you to use your computer network to manage and route calls, requiring little or no extra infrastructure. At wider scales, you can leverage the same technology to link up with remote locations, allowing you to place all your business's calls through inexpensive, reliable internet means.

A unique option in the market is the "Hosted PBX." Rather than running the system yourself, a hosted PBX is a standard business phone system, hosted and managed by a provider. The advantage is largely that you can take a hands off approach to the system, and have little investment in equipment. Calls can easily be routed to other numbers as well, such as cells and home phones. The flexibility and low equipment investment can make this an attractive option, or one to consider while you weight the benefits of more powerful installations at your place of business.

No one can say for certain how their business will grow over the coming years. One thing is certain though, your choice of business phone system will be one of the crucial factors in shaping those coming years of expansion. As you can see, the technology and flexibility of today's business phone systems is astounding. The PBX forms the nervous system of your company, extending into each nook and cranny, delivering vital messages. Without choosing a powerful and business phone system though, that nervous system is left lacking, and your business crippled. Power and expandability are critical in finding the PBX that's the right fit for you.

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Cisco Systems highlight

Cisco Call Manager is a part of the Cisco Unified Communications suite. Cisco Unified Communications is a extensive IP communications system of voice,video,data, and mobility products. It allows for more secure communications which directly affect both sales and profitability. It brings businesses together by delivering a new way of communicating.

The Cisco Unified Communications Manager was known as Cisco Unified CallManager in the past. It is the call processing component of the Unified Communications System.

Cisco Unified Communications Manager gives you additional enterprise telephony features and capabilities to packet telephony network devices like IP telephones ,voice-over-IP (VoIP) gateways,media processing devices and multimedia applications.

Supplemental services like unified messaging,collaborative contact centers,multimedia conferencing, and multimedia response systems are enabled by the API's released by Cisco

Cisco Unified Communications Manager comes preinstalled on the Cisco 7800 Series Media Convergence Servers (MCSs) platforms and selected third-party servers. It consists of a portfolio of integrated voice applications and utilities, including the Cisco Unified Communications Manager Attendant Console,the Cisco Unified Communications Manager Call Detail Record (CDR) Analysis and Reporting Tool,,the Cisco Unified Communications Manager Bulk Administration Tool,an impromptu conferencing application and the Cisco Unified Communications Manager Assistant software.

The Cisco experts in our system have experience with (but not limited to) network products like the Cisco Catalyst 6513 Switch, WS-C2960G-24TC-L, Cisco Catalyst 4507R Switch, Cisco 801 ISDN Router, Cisco 876 Integrated Services Router, WS-C2960-48TT-L and of course also with Cisco's Unified Communications portfolio.