It could make your head swim, looking over the wide array of options with today's business phone systems. Whether you're just entering the market, or a large business upgrading your business phone system to meet growing needs, the market has really expanded to meet today's demand for constant communication and collaboration.

For the most part, home phone systems are simple to decide on, with very few options and a handful of providers to choose from. That's no big surprise, for individual use, there's not a lot of variety in terms of needed features or high tech abilities.

As with all else, the business world moves at a different pace. Features can make or break your PBX system, determining your ability to scale with future needs and expansion, your ability to leverage the power of the internet in your communications network (with technologies like VoIP,) and your ability to remain bulletproof and immune to services outages, with things like battery backup UPS systems and remote administrative capabilities. To give you an idea of just how crucial these features can be, consider how your business is impacted by this:

These days, the internet does just about everything. Why not take advantage of voice over IP to link together your business phone system? It's one of those little modern technological wonders which can really provide a huge boon to your business. The addition of VoIP allows calls to be transmitted over a computer network, which is beneficial in a PBX on many levels. A huge benefit of this is the ability to use your existing computer network to manage and route calls, requiring little or no extra infrastructure. At wider scales, it can transfer calls between your offices or employees around the world. You can even link to existing SIP technology, allowing you to place all your business's calls through inexpensive, reliable internet means.

Cisco Systems are one of the most trusted names in business PBX systems, delivering high quality and flexibility, to their networking expertise. With a focus on security and stability, they are a popular choice among many businesses, large and small.

The Cisco "Unity" line are one of the more interesting offerings on the market these days. The devices focus on providing expandability and flexibility at many business sizes, and for meeting a wide variety of needs. Another popular choice are their SPA-400 and SPA-9000 which can work in conjunction to provide a wide range of features on a small business budget.

No one can predict the future, or determine how their business will change and expand in the coming years. However, communications will forever be the core of any successful business. As you can see, the technology and flexibility of today's business phone systems is astounding. The PBX forms the nervous system of your company, extending into each nook and cranny, delivering vital messages. Without choosing a powerful and business phone system though, that nervous system is left lacking, and your business crippled. Power and expandability are critical in finding the PBX that's the right fit for you.

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Cisco Systems highlight

Cisco Call Manager is a part of the Cisco Unified Communications suite. Cisco Unified Communications is a comprehensive IP communications system of voice,video,data, and mobility products and applications. It allows for better secured communications which greatly affect both revenue and profitability. The Cisco Unified Communications Suite brings businesses closer by providing a new way of communicating-where your business moves with you, security is everywhere, and information is always available...whenever and wherever it is required

Cisco Unified Communications is part of an integrated solution that includes network infrastructure,network management applications, flexible deployment and outsourced management options,security,end-user and partner financing packages,lifecycle services,mobility, and third-party communications applications.

The Cisco Unified Communications Manager was known as Cisco Unified CallManager in the past. It is the call processing part of the Unified Communications System.

Cisco Unified Communications Manager brings you extra enterprise telephony features and capabilities to packet telephony network devices such as IP based telephones ,media processing devices,voice-over-IP (VoIP) gateways and multimedia applications.

Extra services amongst others are unified messaging,collaborative contact centers,multimedia conferencing, and interactive multimedia response systems are made possible through the API's released by Cisco

Cisco Unified Communications Manager is installed on the Cisco 7800 Media Convergence Servers (MCSs) platforms and selected third party servers. It has a suite of integrated voice applications and utilities, including the Cisco Unified Communications Manager Attendant Console,,the Cisco Unified Communications Manager Call Detail Record (CDR) Analysis and Reporting Tool,the Cisco Unified Communications Manager Bulk Administration Tool and the Cisco Unified Communications Manager Assistant suite.

The Cisco experts in our system have experience with (but not limited to) network products like the Cisco Catalyst 6513 Switch, Cisco Catalyst 6504-E Switch, Cisco 2821 Integrated Services Router, Cisco Catalyst 3560-48TS, Cisco 7606 Router, Cisco 837 ADSL Broadband Router and of course also with Cisco's Unified Communications portfolio.