Businesses must constantly maintain contact with their clients, and employees.People are constantly interconnected and being involved in those connections is crucial to keeping vital in today's economy. Keeping these communications flowing, at the heart of your business is the PBX, ensuring employees and clients alike are able to stay in contact with one another. But what options are there in this ever-changing market?

It's not like deciding on your long distance carrier or cell phone. In those markets, the options are limited and it's mostly one size fits all.

As with all else, the business world moves at a different pace. Features can make or break your PBX system, determining your ability to scale with future needs and expansion, your ability to leverage the power of the internet in your communications network (with technologies like VoIP,) and your ability to remain bulletproof and immune to services outages, with things like battery backup UPS systems and remote administrative capabilities. With your business phone system playing such a vital role, let's take a look at a thing or two that you might need to keep in mind.

Cabinet space and installation requirements are far too often overlooked. A business PBX can vary in size from tiny to huge. A dazzling array of features is no small comfort if you fail to account for the amount of space the unit will take up, especially if you have a small office.

Not only that, but installation is a sobering topic. Many powerful PBX systems take special proprietary connections and wiring, extended networking, and more. Some can use a standard phone system already in place, or even your basic computer network - though you may also end up sacrificing features for flexibility and convenience. Many times, the proprietary setups use their special connectors and wiring to deliver more data and extra features.

A unique option in the market is the "Hosted PBX." Rather than installing a machine to service your business, a hosted PBX is a run remotely, usually leased on a monthly or yearly basis. Often times, this can drive down your costs, and allow for a quick roll out, with little or no equipment needed at your places of business. Calls can easily be routed to other numbers as well, such as cells and home phones. The flexibility and low equipment investment can make this an attractive option, or one to consider while you weight the benefits of more powerful installations at your place of business.

Making sure your business's telephone system is up to snuff is a crucial factor in ensuring your business's ability to communicate and survive. Delving into the features provided by today's PBX systems is exciting and can bring huge rewards in terms of increasing your business's capabilities, productivity, and overall ability to communicate, whether it be with customers, or inter-office communications.

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Cisco Systems highlight

Cisco Call Manager is part of the Cisco Unified Communications suite. Cisco Unified Communications is a extensive IP communication platform of voice,data,video, and mobility products and applications. It allows for more secure communications which greatly affect both revenue and profitability. It brings businesses together by allowing for the modern way of communicating-where your business moves with you, security is everywhere, and information is always available...whenever and wherever it is wanted

Cisco Unified Communications Manager (formerly Cisco Unified CallManager) software is the call-processing component of the Cisco Unified Communications system.

Cisco Unified Communications Manager brings even more SMB telephony features and capabilities to packet telephony network devices such as IP phones ,voice-over-IP (VoIP) gateways,media processing devices and multimedia applications.

Supplemental services amongst others are unified messaging,collaborative contact centers, and interactive multimedia response systems are enabled by the API's released by Cisco

Cisco Unified Communications Manager is installed on the Cisco 7800 Media Convergence Servers (MCSs) platforms and selected third party servers. It has a suite of integrated voice applications and utilities, including the Cisco Unified Communications Manager Attendant Console,the Cisco Unified Communications Manager Bulk Administration Tool,,an impromptu conferencing application,the Cisco Unified Communications Manager Real-Time Monitoring Tool and the Cisco Unified Communications Manager Assistant application.

The Cisco experts in our system have experience with (but not limited to) network products like the Cisco Catalyst 6513 Switch, WS-C2960-24TC-L, Cisco 801 ISDN Router, Cisco Catalyst 4507R Switch, Cisco 2851 Integrated Services Router, Cisco Catalyst 3750G-16TD Switch and of course also with Cisco's Unified Communications portfolio.