Communications are one of the things most defining modern society. People are constantly interconnected and being involved in those connections is crucial to keeping vital in today's economy. As a business, your phone system, or "PBX," is the key to keeping communications flowing, ensuring employees and clients alike are able to stay in contact with one another. Before diving in though, there are a few things you should consider.
It's not like deciding on your long distance carrier or cell phone. In those markets, the options are limited and it's mostly one size fits all.
As with all else, the business world moves at a different pace. This is one of those decisions that changes everything, determining your ability to scale with future needs and expansion, your ability to leverage the power of the internet in your communications network (with technologies like VoIP,) and your ability to remain bulletproof and immune to services outages, with things like battery backup UPS systems and remote administrative capabilities. With your business phone system playing such a vital role, let's take a look at a thing or two that you might need to keep in mind.
One of the most overwhelmingly popular features to appear in business phone systems over the last few years is the integration of voice over IP, or VoIP technology. A huge benefit of this is the ability to use your existing computer network to manage and route calls, and still link to the normal outside phone system. At wider scales, you can leverage the same technology to transfer calls between your offices or employees around the world. You can even link to existing SIP technology, allowing you to place all your business's calls through inexpensive, reliable internet means.
Cisco Systems are one of the most trusted names in business PBX systems, delivering high quality and flexibility, to their networking expertise. With a focus on security and stability, they are a popular choice among many businesses, large and small.
The Cisco "Unity" line of products are a popular choice, for delivering expandability at many business sizes. Another popular choice are their SPA-400 and SPA-9000 which can work in conjunction to provide precisely the kind of performance demanded by small businesses, at an affordable price point.
Making sure your business's telephone system is up to snuff is a crucial factor in ensuring your business's ability to communicate and survive. Delving into the multitude of features provided by modern telephony systems is exciting and can bring huge rewards in terms of increasing your business's capabilities, productivity, and overall ability to communicate, whether it be with customers, or inter-office communications.
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Cisco Systems highlight
Cisco Call Manager is a part of the Cisco Unified Communications suite. Cisco Unified Communications is a extensive IP communication platform of voice,data,video, and mobility products. It enables more personal communications that greatly affect both sales and profitability. The Cisco Unified Communications Suite brings businesses closer by allowing for the modern way of communicating.
Cisco Unified Communications Manager (formerly Cisco Unified CallManager) software is the call-processing component of the Cisco Unified Communications system.
Even more features like unified messaging,video and audio conferencing,collaborative contact centers, and multimedia response systems are made possible through the API's released by Cisco
Cisco Unified Communications Manager is installed on the Cisco 7800 Media Convergence Servers (MCSs) platforms and some selected 3rd party servers. It has a range of integrated voice applications and utilities, including the Cisco Unified Communications Manager Attendant Console,,an impromptu conferencing application,the Cisco Unified Communications Manager Real-Time Monitoring Tool,the Cisco Unified Communications Manager Bulk Administration Tool and the Cisco Unified Communications Manager Assistant component.
The Cisco experts in our system have experience with (but not limited to) network products like the Cisco Catalyst 6513 Switch, Cisco Catalyst 2950G 24 EI DC Switch, WS-C2960G-8TC-L and of course also with Cisco's Unified Communications portfolio.
Cisco Systems
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