Choosing a business phone system can be a daunting chore. Whether you're a small business just entering the market, or upgrading your business phone system to meet growing needs, the choices have never been wider and the options have never been more impressive.

In a large enterprise environment, it's crucial that you don't get locked in to a limited capability business phone setup which could stagnate over time could leave you in the position of having to spend more in the long run, upgrading an existing service - or maybe that's exactly the point you're at now. Consider some of the options that a modern business phone system can bring you, keeping an eye toward the future.

Power outages happen regularly. It is comical that despite having a cutting edge phone service, you have to realise that it's going to be driven by a power network that largely runs on a power grid engineered to the needs of the last century. An worse, a modern computerised system can be brought to its knees by a power outage. Luckily many modern PBX systems come replete with their own integrated UPS (uninterruptible power supply") to prevent this from leaving your business dead in the water, should the power go out. Even in the event of a blackout, your clients and employees will still be able to count on communications going unimpeded, and the backbone of your business will be left unscathed.

If you'd prefer not fit a PBX into your business's physical location, there are hosting options available. Rather than running the system yourself, a hosted PBX is a standard business phone system, hosted and managed by a provider. The advantage is largely that you can take a hands off approach to the system, and have little investment in equipment. Calls can easily be routed to other numbers as well, such as cells and home phones. The advantages do come at a price though, with much of your system being tied up remotely, which can become a nightmare should you later switch to a local system. Transferring everything from menus to voicemail to extensions to the new system can become difficult.

No one can say for certain how their business will grow over the coming years. One thing is certain though, your choice of business phone system will be one of the crucial factors in shaping those coming years of expansion. The PBX forms the nervous system, the core of all your business dealings. Without choosing a powerful and business phone system though, that nervous system is left lacking, and your business crippled. Whatever your choice, the benefits brought by some of these new features will undoubtedly bring a serious boost to your productivity and capabilities.

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Cisco Unified Communications is a extensive IP communications system of voice,video,data, and mobility products and applications. It allows for more effective communications which directly affect both sales and profitability. It brings businesses closer by enabling the modern way of communicating-where your business moves with you, security is everywhere, and information is always available...whenever and wherever it is needed

The Cisco Unified Communications Manager was known as Cisco Unified CallManager in the past. It is the call processing part of the Unified Communications System.

Cisco Unified Communications Manager extends SMB telephony features and capabilities to packet telephony network devices such as IP based phones ,media processing devices,voice-over-IP (VoIP) gateways and multimedia applications.

Additional services like unified messaging,multimedia conferencing,collaborative contact centers, and interactive multimedia response systems are enabled by Cisco Unified Communications Manager open telephony APIs.

Cisco Unified Communications Manager comes preinstalled on the Cisco 7800 Media Convergence Servers (MCSs) platforms and selected third party servers. It consists of a suite of integrated voice applications and utilities, including the Cisco Unified Communications Manager Attendant Console,,the Cisco Unified Communications Manager Call Detail Record (CDR) Analysis and Reporting Tool,an impromptu conferencing application and the Cisco Unified Communications Manager Assistant software.

The Cisco experts in our system have experience with (but not limited to) network products like the Cisco Catalyst 6513 Switch, Cisco Catalyst 3750G-24T Switch, Cisco 815 Integrated Services Router and of course also with Cisco's Unified Communications portfolio.