Because of the communications demands these days, it's important for your business to stay on top. Communication is the key to profit, and the most basic link in communication is your business phone system. What you're looking for is a "Private Branch Exchange," or PBX. In the world of telephony, these powerful and technologically advanced devices are the foundation of it all.

How you go about buying an integrating a PBX into your business will depend largely on what sort of features and services it provides, as well as how you plan to host it. How much growth do you expect, and how long should the system continue to serve you? Would you benefit more from having it on site, or having a third party host it? What kind of infrastructure do you have in place already, and can you use it in the new system?

Answering some of these questions can be vital to finding the perfect fit for your business, and its PBX. Let's look at one example of a key feature choice that could add a lot to your business's phone system, and far too often overlooked.

These days, the internet does just about everything. Why not take advantage of voice over IP to link together your business phone system? It's one of those little modern technological wonders which can really provide a huge boon to your business. The addition of VoIP allows calls to be transmitted over a computer network, which is beneficial in a PBX on many levels. A huge benefit of this is the ability to use your computer network to manage and route calls, and still link to the normal outside phone system. At wider scales, you can leverage the same technology to transfer calls between your offices or employees around the world. You can even link to existing SIP technology, allowing you to place all your business's calls through inexpensive, reliable internet means.

Among the most popular and powerful PBX systems on the market, are those delivered by Avaya and Nortel. Not only have they lead the market for a number of years, and their product lines range from small business targeted (though feature rich) low end systems, up through devices designed for huge business networks, systems capable of handling thousands of phones, calls, and messages at once.

Avaya (formerly a branch of Lucent) systems are known for high quality VoIP integration, even in their entry level systems, as well as the high end systems. Among their offerings are the popular CS-1000 Meridian system, and the higher end CS1500 and CS2100 systems.

No one can predict the future, or determine how their business will change and expand in the coming years. One thing is certain though, your choice of business phone system will be one of the crucial factors in shaping those coming years of expansion. As you can see, the technology and flexibility of today's business phone systems is astounding. The PBX forms the nervous system of your company, extending into each nook and cranny, delivering vital messages. Without choosing a powerful and business phone system though, that nervous system is left lacking, and your business crippled. Whatever your choice, the benefits brought by some of these new features will undoubtedly bring a serious boost to your productivity and capabilities.

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Cisco Systems highlight

Cisco Unified Communications is a comprehensive IP communication platform of voice,data,video, and mobility products and applications. It enables better secured,more personal communications which directly affect both revenue and profitability. It brings businesses closer by providing the modern way of communicating.

Cisco Unified Communications is part of an integrated solution that includes network infrastructure,security,mobility, flexible deployment and outsourced management options,lifecycle services,end-user and partner financing packages,network management products, and third-party communications applications.

The Cisco Unified Communications Manager was known as Cisco Unified CallManager in the past. It is the call processing part of the Unified Communications System.

Additional services like unified messaging,video and audio conferencing,collaborative contact centers, and interactive multimedia response systems are enabled by Cisco Unified Communications Manager open telephony APIs.

Cisco Unified Communications Manager comes preinstalled on the Cisco 7800 Media Convergence Servers (MCSs) platforms and selected 3rd party servers. It consists of a portfolio of integrated voice applications and utilities, including the Cisco Unified Communications Manager Attendant Console,an impromptu conferencing application,the Cisco Unified Communications Manager Bulk Administration Tool and the Cisco Unified Communications Manager Assistant application.

The Cisco experts in our system have experience with (but not limited to) network products like the Cisco Catalyst 6513 Switch, Cisco Catalyst 6509-NEB-A Switch, Cisco Catalyst 3560-24TS, Cisco 851 Integrated Services Router, Cisco Catalyst 3560G-48TS and of course also with Cisco's Unified Communications portfolio.