In a world of ever changing technology and advancing communications needs, it's hard to stay current, and in touch with your customers. Communication is the key to profit, and the most basic link in communication is your business phone system. What you're looking for is a "Private Branch Exchange," or PBX. In the world of telephony, these advanced systems are the foundation of it all. It can be difficult to determine what sort of business phone system you need, though.

How you go about buying an integrating a PBX into your business will depend largely on what sort of features and services it provides, as well as how you plan to host it. How much growth do you expect, and how long should the system continue to serve you? Will you need to have your service handle multiple physical locations, and possibly forward calls to other remote locations?

Answering some of these questions can be vital to finding the perfect fit for your business, and its PBX. To help you find those answers, here's some food for thought...

One of the most overwhelmingly popular features to appear in business phone systems over the last few years is the integration of voice over IP, or VoIP technology. On the local level, this allows you to use your computer network to manage and route calls, requiring little or no extra infrastructure. At wider scales, you can leverage the same technology to transfer calls between your offices or employees around the world. You can even link to existing SIP technology, allowing you to place all your business's calls through inexpensive, reliable internet means.

Among the most popular and powerful PBX systems on the market, are those delivered by Avaya and Nortel. Not only have they lead the market for a number of years, and their product lines range from small business targeted (though feature rich) low end systems, up through devices designed for huge business networks, systems capable of handling thousands of phones, calls, and messages at once.

They are known for high quality VoIP integration, even in their entry level systems, as well as the high end systems. Among their most popularofferings are the popular CS-1000 Meridian system, and the higher end CS1500 and CS2100 systems.

No one can predict the future, or determine how their business will change and expand in the coming years. One thing is certain though, your choice of business phone system will be one of the crucial factors in shaping those coming years of expansion. The PBX forms the nervous system, the core of all your business dealings. Without choosing a powerful and business phone system though, that nervous system is left lacking, and your business crippled. Power and expandability are critical in finding the PBX that's the right fit for you.

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Cisco Systems highlight

Cisco Unified Communications is a extensive IP communication platform of voice,video,data, and mobility products and applications. It enables more personal communications that directly affect both revenue and profitability. The Cisco Unified Communications Suite brings businesses together by allowing for a new way of communicating-where your business moves with you, security is everywhere, and information is always available...whenever and wherever it is wanted

The Cisco Unified Communications Manager was known as Cisco Unified CallManager in the past. It is the call processing component of the Unified Communications System.

Supplemental features such as unified messaging,collaborative contact centers, and multimedia response systems are enabled by the API's released by Cisco

Cisco Unified Communications Manager is installed on the Cisco 7800 Media Convergence Servers (MCSs) platforms and selected third party servers. It consists of a range of integrated voice applications and utilities, including the Cisco Unified Communications Manager Attendant Console,an impromptu conferencing application,the Cisco Unified Communications Manager Bulk Administration Tool and the Cisco Unified Communications Manager Assistant suite.

The Cisco experts in our system have experience with (but not limited to) network products like the Cisco Catalyst 6513 Switch, Cisco 1802 Integrated Services Router, WS-C2960G-24TC-L, Cisco Catalyst 2950 12 Switch and of course also with Cisco's Unified Communications portfolio.