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Telecom Industry news

  • Powernet Newly Certified by the WBENC as a Women Owned Company
    Powernet is pleased to announce it has earned national certification from the Women?s Business Enterprise National Council (WBENC), as a women-owned business. Founded in 1997,WBENC, is a national 501(c)(3) non-profit and the largest third-party certifier of women-owned businesses. Providing a national standard, in-depth review of the company and on site inspection is a rigorous process … Continue reading Powernet Newly Certified by the WBENC as a Women Owned Company →
  • VoIP Shortage Expected due to Political Campaigns
    Wholesale SIP carrier SipTrunks.org is predicting a shortage of VoIP paths and therefor has opened pre-registration for political campaign. In order to provide campaign teams and political robocall providers with enough capacity, the wholesale VoIP company decided to start working on a first come, first served basis. “Even though many people don’t like to receive … Continue reading VoIP Shortage Expected due to Political Campaigns →
  • Telesphere selected as one of the Top Companies to Work for in Arizona
    For the second year in a row, CareerBuilder and Republic Media announced today that Telesphere has earned a spot on the CareerBuilder Top Companies to Work for in Arizona list. Telesphere is the nation?s leading provider of fully hosted VoIP and unified cloud communications services for businesses. Top Companies were evaluated and selected based on … Continue reading Telesphere selected as one of the Top Companies to Work for in Arizona →
  • Suddenlink Stays Ahead of Subscriber Demand With Device Provisioning and IP Address Management From Incognito Software
    Incognito Software, a global provider of broadband software provisioning and service activation solutions, today announced that Suddenlink Communications, one of the largest cable operators in the United States, is using Broadband Command Center and Address Commander from Incognito Software to provision and manage IP addresses for its approximately 1.4 million subscribers. In addition to being … Continue reading Suddenlink Stays Ahead of Subscriber Demand With Device Provisioning and IP Address Management From Incognito Software →
  • Allworx Introduces PowerFlex
    Allworx, a Windstream company and award-winning developer of Internet Protocol based (IP) phones systems for businesses making the switch to bandwidth-based voice infrastructure, today introduced PowerFlex(TM), its new family of Ethernet switches. PowerFlex is specifically designed to complement its current product line. The benefits are simplified installation and added reliability for Allworx customers. “PowerFlex allows … Continue reading Allworx Introduces PowerFlex →

Popular product

Mitel SX-200 ICP

The Mitel SX-200 is a real diverse product that is often used in vertical markets for instance as a Education phone system solution. The SX-200 ICP is really a very diverse product. The Mitel SX-200 ICP provides extensive Key and PBX System features and support for many applications.

You can use our directory to find a local Mitel SX-200 ICP var.












Buyers are in control using our Easthampton city, Massachusetts Mitel dealer search engine. Easy access to the leading vendors and Mitel phone system vendors near your region, evaluate their phone system quotes and find the PBX dealer who has the best offer and track record. Complete the form underneath and reverse the table by having Mitel vendors fight for your business!

Purchasing a business phone system might be a complicated job. Regardless if you are a small business just entering the market, or a large business upgrading to a new and feature rich Mitel PBX, the choices have never been wider and the options have never been more impressive.

In a business environment, it's essential that you don't get locked in to a small PBX system which could stagnate over time could possibly leave you in the position of having to pay for more overall, modernizing an existing service - or perhaps that's exactly the situation you are at at this time. Why don't we examine a couple of things you must give consideration to.

You truly should be well prepared for anything, to run a successful company. It's comical that despite having a top of the line telephone service, you have to realise that it is going to be driven by a power supply from a power grid engineered to the requirements of the previous century. And worse, a modern computerized system could be brought to its knees by a power outage. Fortunately many current PBX telephone systems come complete with their own built-in UPS (uninterruptible power supply) to avoid this from leaving your business dead in the water, should the power go out. Even in the event of a blackout, the backbone of your business will be left unscathed.

In the world of PBX systems, standout devices are manufactured by Avaya and Nortel. They lead the market for a number of years, and their devices can fit the needs of everything from small business targeted (though feature rich) low end systems, up through enterprise systems capable of handling thousands of phones, calls, and messages at once.

Avaya (formerly a branch of Lucent) systems are known for high quality VoIP integration, even in their entry level systems, as well as the high end systems. Among their offerings are the popular CS-1000 Meridian system, and the higher end CS1500 and CS2100 systems.

"Can you hear me now?" isn't something you want your customers or employees to have to utter. Making sure you're able to keep in touch around the office, and with the outside world is a very real and serious demand of modern business. Your selection of a business phone system will ensure that you're capable of seamless integration with other modern technology, keeping your business agile and responsive to the market's demands. Hopefully some of the topics mentioned here have given you some food for thought, while determining what you really need.

To find a Mitel phone system dealer or partner in the Easthampton city, Massachusetts area, scroll up and fill out the form above to have the top Mitel deakers fight for your business.


Recently added Mitel partners coverage areas in Massachusetts:

Lawrence city |Barnstable Town city |Fall River city |Franklin city |Watertown city |Gardner city |Boston city |Salem city |North Adams city |West Springfield city |Brockton city |Newton city |Watertown city |Worcester city |Medford city |Brockton city |Melrose city |Barnstable Town city |Marlborough city |North Adams city |Westfield city |Westfield city |Beverly city |Gardner city |Chicopee city |Northampton city |Barnstable Town city |Gardner city |Haverhill city |Medford city |North Adams city |











Most Popular search in Massachusetts: Mitel dealers in Boston . If you are searching for an authorized Easthampton city, Massachusetts Cisco, Lucent, Avaya dealer, or authorized MCK Communications vendor, you have come to the right place. Using our directory you can easily find the right certified telephony equipment dealer nearest you. Just fill out the form above.

Most popular and highest ranked brands: Asterisk dealers,Avaya dealers & partners,Alcatel-Lucent dealers,Mitel,Cisco,Nortel dealer.

Mitel highlight

Mitel


Mitel has a extensive portfolio of applications, call processing solutions and intuitive desktop devices. With products such as the Mitel SX-200 for SMB to the Carrier grade Mitel 3600 Hosted Key System.

Mitel first made traditional PBX systems but since 2001 focuses almost solely on voice-centric IP-based communications solutions for business.

Some of Mitels more best-selling products include: Mitel SX-2000 and the Mitel 3600 Hosted Key System.

Presently one of there newest products is the Mitel vPoint HD. This is VCON's latest software client for personal conferencing. vPoint HD not only encompasses the highest quality audio and video on the market today, but also includes features and functionality that move it beyond a desktop videoconferencing application. Since recently we have included Mitel vPoint HD consultants in our directory.

Mitel SpectraLink NetLink i640

The Mitel SpectraLink NetLink i640 weighing six ounces, it is unobtrusive and easy to for any mobile worker to carry, and it can be operated with only one hand. The handset features a large earpiece similar to a wired telephone handset for comfort and to seal out background noise.

The NetLink i640 Wireless Telephone communicates using 802.11b and appears to the Mitel ICP as a wired, multi-line display set similar to Mitel's powerful 5224 IP desktop. It supports calling party, name display, message waiting indication, multiple line appearances, and other advanced features that are delivered to the mobile user throughout the workplace.Push-to-talk functionality is also available for broadcast communication between employees, eliminating the need for two-way radios or walkie-talkies.

The NetLink i640 provides:

  • 802.11b standard-compatible wireless IP telephone
  • Excellent voice quality on converged wireless networks
  • MiNET support for seamless integration to ICP
  • Supports multiple lines
  • Access to phone features using Function, Menu and four Soft-keys
  • Text message/alert support 16 Character
  • backlit LCD Display
  • Vibrating, visual and audio ring signals
  • Headset support (2.5 mm)
  • Up to 4 hours talk time, up to 80 hours standby
  • Durable design
  • Push-to-talk

Mitel Mobile Extension

Traditionally enterprise cell phone users have had exceptional mobility but little or no participation in enterprise communication services. In fact, other than the ability to forward calls to a cell phone, enterprise phones and cell phones have been two separate islands of communications. Mitel Mobile Extension unites these two domains through a single number, that enables mobile workers to receive all of their calls regardless of their location or telephony device.

Any telephone including a cell phone can be linked to the users desk phone and this will act as an extension of the corporate PBX, this is known as "twinning". The user is always accessible whether in the office, at home or on the road.
The result is that users avoid missed calls and gain personal productivity. Employees can be more efficient and spend less time chasing voice mail and playing voice mail tag. Users have one common set of utilities inside and outside of the office to establish everyday communications functions such as the ability to put a caller on hold or to transfer the call.

It has also become clear that the enterprise is increasingly concerned about the need to contain cell phone costs. Studies now suggest that almost 2/3's of an enterprise's cell phone calls are made in the office or at home. Mitel Mobile Extension helps to reduce these costs by enabling Mobile Extension calls that were answered in the office or home on a cell phone to be handed back to the desk phone quickly and easily.Mitel Mobile Extension enables faster decision-making, increased customer satisfaction, and greater revenue potential through a flexible and easy to use solution for an organizations increasing mobile work force.

Mitel Multimedia Contact Center

Today's contact center customers want the flexibility to contact you in the media of their choice - voice, email, web chat, or fax - and expect you to be just as responsive in these media as you traditionally have been on the phone. As a result, businesses need a solution that allows them to efficiently integrate and maintain service levels across all types of communication, as well as monitor and report on them.

Mitel's Multimedia Contact Center enables you to accomplish this. It transforms a typical voice ACD operation into a fully enabled multi-channel contact center that can:

  • Efficiently deliver service to customers in the media of their choice
  • Maintain service levels across all contacts, ensuring all customer inquiries are addressed in a timely manner
  • Capture more detailed customer information than is possible during voice communications
  • Assist customers in completing online transactions, information queries or other web-based experiences with web chat
  • Protect against liability and customer claims with accurate tracking and reporting on all contact types.

The Mitel Multimedia Contact Center integrates with Microsoft Exchange® 2000 and Microsoft Office 2000 using Microsoft Outlook® plug-ins to provide:

  • Automated routing of all supported media types (where voice is first optimized via Mitel's Voice Automatic Call Distribution)
  • Real-time monitoring of all multimedia enabled agents and queues Historical reporting of all supported media types Agent forecasting for voice only.

NuPoint Messenger IP Model 640

The Mitel NuPoint Messenger IP Model 640 provides a highly scalable way to relay, store, and retrieve voice and fax messages, using a phone, pager, fax machine or PC.

Businesses today purchase information technology based on current needs and future requirements. With NuPoint Messenger IP Model 640, your investment is safe!
The NuPoint Messenger IP Model 640 offers:

  • State-of-the-art technology based on industry standards and fully redundant servers.
  • Optional Continuous System Operation that provides fail-over between servers.
  • Modular architecture that allows you to buy the system you need today, and cost effectively add applications, features and capacity as your business grows and evolves over time. Cost effective migration from Centigram Model 640 systems.
  • The largest of the NuPoint Messenger IP models, the Model 640 expands from 8 to 240 ports and up to 5760 hours of storage.

Mitel Line Interface Module

The Mitel Line Interface Module is a discrete optional module that integrates into the dual mode Mitel 5224 IP Phone and provides a separate connection to an analog line, such as that included with a DSL service.
In the event of a wide area network failure the phone automatically uses the PSTN to provide continued basic telephony until service in restored. The teleworker can use the analog line for emergency calls and for local calling. A lit line appearance and ringing on each phone identifies an incoming call.

This unique module:

  • Enables incoming and outgoing analog PSTN calls directly from an IP phone Supports survivability (failover) in the event IP connection is lost
  • Provides emergency dialing support, such that emergency calls connect through the analog PSTN connection
  • The patented Line Interface Module enhances the Mitel Teleworker Solution, and extends Mitel's resiliency strategy for IP communications from the core of the network to the desktop!

Mitel 3300 IP Communications Platform (10 to 65,000 users)

The Mitel 3300 IP Communications Platform (ICP) provides enterprises with a highly scalable, feature-rich communications system designed to support businesses from 10-65,000 users. The 3300 ICP provides enterprise IP-PBX capability plus a range of embedded applications including standard unified messaging, auto-attendant, ACD and wireless.

Operating across virtually any LAN/WAN infrastructure, the Mitel 3300 ICP provides seamless IP networking allowing for full feature transparency within distributed environments by supporting networking standards such as Q.SIG, DPNSS, and MSDN.

The 3300 ICP provides organizations with the opportunity to IP enable their legacy PBX's, protecting existing investments while delivering all the advantages of a converged infrastructure.Leveraging over three decades of call control experience, the 3300 ICP supports over 500 telephony features - features that are delivered to the many user communities through easy to user interfaces such as our Web-based system management.

At the user level the 3300 ICP supports the industry's largest range of desktop devices including entry-level IP phones, Web-enabled IP devices, wireless handsets (WiFi or IP DECT) and full-duplex IP audio conference units. Mitel's track record of innovation at the desktop is continued through the Navigator - integrating two of the most used business tools, the PC and the phone, to deliver real benefits to the user, The 3300 ICP also supports a powerful suite of applications including multimedia collaboration, customer relationship management and unified messaging. Industry standard Application Programming Interfaces (APIs) are supported for extensive third-party applications through Mitel Solutions Network (MiSN).Mitel 3300 ICP provides:Seamless IP Networking across multiple sites The ability to cluster up to 250 controllers as a single system, to support over 65,000 IP ports Mitel's System Data Synchronization technology for sharing data among controllers, in order to enable feature transparency across a cluster of controllers Hardware redundancy and software resiliency delivering an incredibly robust solution Industry standard SIP trunking and SIP line side support Support for industry standard networking protocols such as Q.SIG and DPNSS 500

telephony features:

  • Embedded Standard Unified Messaging, Auto-attendant, ACD, and WiFi and IP DECT wireless
  • Support for the broadest range of IP desktop devices within the industry today
  • Web-based user interface that allows for easy programming of desktop phones Hot desking, allowing users to change any extension to their own
  • 802.3af compliance for power over Ethernet
  • Support for touch-of-a-button, drag-and-drop video and audio conferencing
  • Industry standard APIs and support for third-party applications through MiSN
  • Mitel 3300 CITELlink Gateway provides seamless integration with Nortel phones

Mitel Applications Suite

The Mitel Applications Suite includes a wizard to assist in rapidly deploying not only NuPoint Messenger, Mobile Extension and Teleworker Solution, but also the 3300 IP Communications Platform (ICP). Users are deployed consistently across different applications, which further eases management. Ongoing administration of the applications is completed via a user friendly, web based interface. Adding a user to one or more applications is easily accomplished using Mitel Applications Suite. All this simplified management means you spend less time deploying and administering users and more time focused on your business.

Mitel 5302 IP Phone

While this new Mitel IP phone is an ideal "point of sale" phone for the retail segment, it's got a broader appeal for applications throughout numerous vertical markets. As a retail telephone, it is optimized to address the tiny footprint frequently required at a point of sale / cash register area. It's an ideally suited classroom telephone for both K-12 and higher education environments. Instructors have the ability to make and receive pages, access office staff members using a single speed dial key, make and receive phone calls to the classroom, and the second port allows a PC to be connected in the classroom. Healthcare, hospitality and general business markets can all benefit from this economical IP phone.

Mitel 5302 IP Phone features include:

  • Dual port Compression support: G.711, G.729
  • Two lines with LED indication
  • Three fixed feature keys: hold, redial, transfer
  • Four programmable keys: speed dials, features access codes, paging, conferencing, voice mail access, etc.
  • Message waiting indication Paging and page receive capability
  • Set to set paging Incoming call visual indication
  • Volume control Adjustable ringing control
  • Adjustable speaker (paging) volume Speaker for receiving pages
  • Multiple powering options (802.3af compliant)
  • Wall mountable (optional)
  • ADA compliant (HAC handset)
  • Small footprint (19cm x 10cm or 7.5" x 4")

Live Business Gateway

The Mitel Live Business Gateway provides telephony enablement to Office Communications Server 2007. As part of the Mitel Applications and Services Gateway family allowing enterprises to implement IP- based solutions through a smooth, intelligent evolution, the Live Business Gateway integrates the Office Communications Server 2007 and Mitel applications to provide access to key business resources in the moment they are needed, resulting in faster decision making and issue resolution..Telephony Enablement

Microsoft® Office Communicator 2007 users can use the call feature to initiate calls from their Mitel desk phone to any other internal or external telephone number. Incoming calls are flagged to the user via the Communicator 2007 pop up incoming call window, enabling the user to answer the call via their Mitel desktop phone or to forward the call to another destination or their voice mailbox at the click of a mouse.

Presence and Availability
Communicator 2007 users are able to see an indication of the status of other users on the network, including their telephony status. If a colleague is busy on a call, they can be "tagged," meaning that when the call is completed, a notification is provided to indicate their availability.

Extension of Mitel Applications
The Live Business Gateway extends Mitel's rich telephony applications suite to the Office Communications Server 2007 users leveraging presence and availability from the Communicator 2007 interface.Integration with Microsoft Outlook and Office SuiteMissed calls are flagged in the user's Microsoft® Outlook® inbox. A user's status can be seen within Outlook or the Microsoft® Office suite. Calls can be established directly from these applications via a mouse click.Through the provision of advanced Mitel telephony applications to the Office Communications Server 2007, the Mitel / Microsoft partnership enables better access to information and people, simply and easily, right from the desktop.

Mitel Applications Suite

The Mitel Applications Suite includes a wizard to assist in rapidly deploying not only NuPoint Messenger, Mobile Extension and Teleworker Solution, but also the 3300 IP Communications Platform (ICP). Users are deployed consistently across different applications, which further eases management. Ongoing administration of the applications is completed via a user friendly, web based interface. Adding a user to one or more applications is easily accomplished using Mitel Applications Suite. All this simplified management means you spend less time deploying and administering users and more time focused on your business.

Live Business Gateway

Mitel's Live Business Gateway provides telephony enablement to Office Communications Server 2007. As part of the Mitel Applications and Services Gateway family allowing enterprises to implement IP- based solutions through a smooth, intelligent evolution, the Live Business Gateway integrates the Office Communications Server 2007 and Mitel applications to provide access to key business resources in the moment they are needed, resulting in faster decision making and issue resolution.

Integrated Management Applications

The Integrated Management Applications suite extends the core functionality of Enterprise Manager with additional management capabilities.Voice Quality ManagerThe Voice Quality Manager is an application option within Enterprise Manager for continuous monitoring of IP voice quality throughout the network. Mitel IP phones can be configured to report on network quality at the end of calls and at intermediate intervals during longer calls to quickly determine when and where problems occur. This enables the network administrator to resolve network voice quality issues before they become widespread saving time and maximizing voice application performance.Report Generation OptionEnterprise Manager offers a report generation option using Crystal Reports® to reduce administrative workload in preparing a wide variety of integrated tabular and graphical reports on system inventory data, alarms, events, and voice quality statistical data.

Report criteria can be customized as required and reports can be setup to run on a scheduled basis or launched in a context sensitive manner for on demand reporting. Voice quality reports can reveal trends in network performance allowing for corrective action prior to impacting user desktops.Viola NetAllyThe voice quality management capabilities of Enterprise Manager can be further extended through an integrated management interface to NetAlly, an advanced VoIP performance management application available from Viola Networks a Mitel Solutions Network partner. The NetAlly suite of tools provides the ability to use software agents to simulate IP traffic to perform active troubleshooting or to assess and optimize network capabilities prior to deployment. NetAlly is able to monitor the voice quality statistics collected from Mitel IP phones though the interface with Enterprise Manager and can trigger automated tests when thresholds are crossed.

Small Business Phone Services For Your Corporation With classic business systems, you must pay for create and for just about every phone line put in; you also have to pay for extra for just about any features you utilize, and may be forced to pay extra to get more voicemail company accounts, adding supplemental users, and the like. This is usually false with held VoIP business phone systems. More calling capabilities such as caller identification and simply call forwarding generally cost you supplemental, but this is simply not usually a fact with plans through held VoIP office phone models. A business cellular phone system may very well be best looked as a multi-line cellular phone system normally used by business owners for their communication needs. Business phone product can be everything from a small essential system to a large scale PBX (Personalized Branch Alternate). Flexible dialling options- You can use resolved desk phone, IP expertise, wireless phones along with mobile phones to simply call through to buyers or other workers. The programs are endless. You may have a good business phone equipment construction that is perfectly suited to your needs and upgrading just for the sake of new engineering isn't always a great idea. The XLN Pbx telephony is offering various packages to get small businesses. Each of the packages have different rewards. Some of them get free range rent; although some have limitless calls along with call capping. Therefore, it depends on you to go through the several packages after which it decide upon the brains behind best fulfils your preferences. Summary: In the current economy, with limited budgets and a really dynamic promote, it's critical so that you can refocus a smallish business phone system easily, with small resources. Held business PBX architecture in concert with to speed That productivity, although automatic renovations ensure almost all customers have always access to the most up-to-date business PBX innovations. The more common PBX system makes the calling get transmitted from a community switch cellular phone network to a private changed network. Which means all the newly arriving calls to the incoming lines are routed to a private changing system. This specific then turns the call to a telephone to a call on an individual number from the private product. Competition within telecommunications services are increasing and is particularly making it possible to be ready to choose a various provider for every type of phone assistance. Since most agencies use the exact technology, the quality of calls is consistently high. As soon as deciding on the option to choose provider basic main issues on price and customer care. Discount providers are popular with customers because of their extremely discounts. Unfortunately, no offer the exact level of customer care that you in most cases obtain from more established agencies. Take time to ask about assistance a long time and other help support policies, and assure you have individual references to other prospects. In exchange for a assurance you have from a large company is intensive cost. Therefore, balance down your protecting needs with customer satisfaction. We cannot overemphasize the importance of tiny business phone service within the business world now. Virtually no business may survive within the competitive realm of business without communication and the best approach of interacting is by usage of phone. The problem is that for some small businesses, a very good phone service is an expensive element. But with engineering, things are improving and now the dispute that confronts the small businesses is how to opt for a good phone service provider. Here are a few suggestions for you.

Legal Disclaimer The Mitel partners that you can find on this web site are ranked upon client feedback, geographical proximity to your location and other factors. PBX-installers.com is not associated with Mitel directly.