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Telecom Industry news

  • Powernet Newly Certified by the WBENC as a Women Owned Company
    Powernet is pleased to announce it has earned national certification from the Women?s Business Enterprise National Council (WBENC), as a women-owned business. Founded in 1997,WBENC, is a national 501(c)(3) non-profit and the largest third-party certifier of women-owned businesses. Providing a national standard, in-depth review of the company and on site inspection is a rigorous process … Continue reading Powernet Newly Certified by the WBENC as a Women Owned Company →
  • VoIP Shortage Expected due to Political Campaigns
    Wholesale SIP carrier SipTrunks.org is predicting a shortage of VoIP paths and therefor has opened pre-registration for political campaign. In order to provide campaign teams and political robocall providers with enough capacity, the wholesale VoIP company decided to start working on a first come, first served basis. “Even though many people don’t like to receive … Continue reading VoIP Shortage Expected due to Political Campaigns →
  • Telesphere selected as one of the Top Companies to Work for in Arizona
    For the second year in a row, CareerBuilder and Republic Media announced today that Telesphere has earned a spot on the CareerBuilder Top Companies to Work for in Arizona list. Telesphere is the nation?s leading provider of fully hosted VoIP and unified cloud communications services for businesses. Top Companies were evaluated and selected based on … Continue reading Telesphere selected as one of the Top Companies to Work for in Arizona →
  • Suddenlink Stays Ahead of Subscriber Demand With Device Provisioning and IP Address Management From Incognito Software
    Incognito Software, a global provider of broadband software provisioning and service activation solutions, today announced that Suddenlink Communications, one of the largest cable operators in the United States, is using Broadband Command Center and Address Commander from Incognito Software to provision and manage IP addresses for its approximately 1.4 million subscribers. In addition to being … Continue reading Suddenlink Stays Ahead of Subscriber Demand With Device Provisioning and IP Address Management From Incognito Software →
  • Allworx Introduces PowerFlex
    Allworx, a Windstream company and award-winning developer of Internet Protocol based (IP) phones systems for businesses making the switch to bandwidth-based voice infrastructure, today introduced PowerFlex(TM), its new family of Ethernet switches. PowerFlex is specifically designed to complement its current product line. The benefits are simplified installation and added reliability for Allworx customers. “PowerFlex allows … Continue reading Allworx Introduces PowerFlex →

Popular product

Mitel 3300 ICP

The Mitel 3300 ICP is a very flexible IP-PBX that supports from 10 to 65000 users. The Mitel 3300 ICP is not only an IP PBX Phone system but also has a wide array or features like standard unified messaging, wireless, auto-attendant and many more. The 3300 can operate over almost every WAN or LAN and supports standards as Q.SIG, DPNSS, and MSDN. Since it is so scalable you can use it with your existing business phone system.

Use our directory to find a local Mitel dealer to integrate the Mitel 3300 ICP with your legacy phone systems.












Our online Mitel quote request tool is really straightforward. You as a purchaser are in control, simply answer the different questions below to be matched up with Mitel phone system dealers that can meet your requirements. With a few phone system pricing proposals in hand, it will be a lot less difficult for you to make a decision.

Ever thought about how huge businesses manage to take care of so many calls? From small-scale businesses through large businesses, the backbone of a business telephone system is their PBX, or "Private Branch Exchange." From the rudimentary days of the old plug-in, manually operated switchboard systems, to the modern computer controlled business telephone systems of today - it's more than just a means of communication - the PBX is how your business stays relevant in a fast paced business world. Let's have a look at what it takes to integrate the power of one of these into your day-to-day work-flow.

It is not like selecting your long-distance provider or mobile phone. In those marketplaces, the options tend to be minimal and it is mostly one size fits all.

But a business phone system is surely an entirely different decision. Organizations have many different requirements and specific goals with regards to communications. Features can make or break your PBX system, determining your ability to scale with long term requirements and expansion, your means to take advantage of the strength of the net in your communications network (with technology like Voice over ip,) and your ability to continue to be bulletproof and protected from services failures, with products like power supply backup UPS systems and remote management functionality. With your PBX being so important, let's take a look at a thing or two which you might need to consider.

Hiring an operator or receptionist is often times unnecessary, or just unfeasible if you have too many incoming calls. The same tasks performed by receptionist on the phone can be taken care of by many of the current PBX systems. At the most basic level, these "Auto Attendant" features includes options such as allowing the caller to navigate a (potentially huge) menu system, reach specific extensions or access information recordings. Now if only they had a PBX that will brew a pot of coffee...

Having your phone system perform automated tasks can save you time and money. Auto-dialing provides a means for the system to place calls (and more) all on it's own. At the most basic level, many of us associate PBX auto-dialing with robo-calls, or telemarketing. However, the systems can do much more than that, especially when blended with modern technology. For example, sending text messages to cell phones automated for informative personal, departmental, or company-wide alerts and notices. Recordings or messages can be delivered as well, and many packages even provide text to speech for reading messages to the recipient, such as crucial e-mails, news or stock alerts, and more.

Cisco Systems have the reputation for being one of the leaders in networking for years now. Having been known as one of the "four horsemen of the internet," for their powerful and stable routing devices, the same power and quality transfers over noticeably into their PBX systems. With a focus on security and stability, they are a popular choice among many businesses, large and small.

The Cisco "Unity" line are one of the more interesting offerings on the market these days. The devices focus on providing expandability and flexibility at many business sizes, and for meeting a wide variety of needs. They also bring budget PBX power to the market with their SPA-400 and SPA-9000 which can work in conjunction to provide a wide range of features on a small business budget.

"Can you hear me now?" isn't just a concern for your mobile phone. Making sure you're able to keep in touch around the office, and with the outside world is a very real and serious demand of modern business. Your selection of a business telephone system will ensure that you're not only able to keep voice communications flowing, but will also allow seamless integration with other modern technology, such as email and text messaging. Hopefully this article has helped you determine what you really need.

To find a Mitel telephone system dealer or partner in the Nevada area, scroll up and fill out the form above to have the top Mitel deakers fight for your business.


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Most Popular search in Nevada: Mitel dealers in Las Vegas . If you are searching for an authorized Nevada Cisco, Lucent, Avaya dealer, or qualified Avaya vendor, you have come to the right place. Using our directory you can easily find the right certified telephony equipment dealer nearest you. Just fill out the form above.

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Mitel highlight

Mitel


Mitel has a large portfolio of applications, call processing solutions and intuitive desktop products. With products including the Mitel SX-200 for SMB to the Carrier grade Mitel 3600 Hosted Key System.

Mitel first produced traditional PBX systems but since 2001 focuses almost entirely on voice-centric IP-based communications solutions for business.

Mitel is very active with SIP and sponsors industry communities as the SIP Forum and the SIP center. Mitel started implementing SIP in desktop producrt and is moving to provide SIP support for more products as the Mitel 3300 IP Communications Platform (ICP)

Mitel SpectraLink NetLink i640

The Mitel SpectraLink NetLink i640 weighing six ounces, it is unobtrusive and easy to for any mobile worker to carry, and it can be operated with only one hand. The handset features a large earpiece similar to a wired telephone handset for comfort and to seal out background noise.

The NetLink i640 Wireless Telephone communicates using 802.11b and appears to the Mitel ICP as a wired, multi-line display set similar to Mitel's powerful 5224 IP desktop. It supports calling party, name display, message waiting indication, multiple line appearances, and other advanced features that are delivered to the mobile user throughout the workplace.Push-to-talk functionality is also available for broadcast communication between employees, eliminating the need for two-way radios or walkie-talkies.

The NetLink i640 provides:

  • 802.11b standard-compatible wireless IP telephone
  • Excellent voice quality on converged wireless networks
  • MiNET support for seamless integration to ICP
  • Supports multiple lines
  • Access to phone features using Function, Menu and four Soft-keys
  • Text message/alert support 16 Character
  • backlit LCD Display
  • Vibrating, visual and audio ring signals
  • Headset support (2.5 mm)
  • Up to 4 hours talk time, up to 80 hours standby
  • Durable design
  • Push-to-talk

Mitel Mobile Extension

Traditionally enterprise cell phone users have had exceptional mobility but little or no participation in enterprise communication services. In fact, other than the ability to forward calls to a cell phone, enterprise phones and cell phones have been two separate islands of communications. Mitel Mobile Extension unites these two domains through a single number, that enables mobile workers to receive all of their calls regardless of their location or telephony device.

Any telephone including a cell phone can be linked to the users desk phone and this will act as an extension of the corporate PBX, this is known as "twinning". The user is always accessible whether in the office, at home or on the road.
The result is that users avoid missed calls and gain personal productivity. Employees can be more efficient and spend less time chasing voice mail and playing voice mail tag. Users have one common set of utilities inside and outside of the office to establish everyday communications functions such as the ability to put a caller on hold or to transfer the call.

It has also become clear that the enterprise is increasingly concerned about the need to contain cell phone costs. Studies now suggest that almost 2/3's of an enterprise's cell phone calls are made in the office or at home. Mitel Mobile Extension helps to reduce these costs by enabling Mobile Extension calls that were answered in the office or home on a cell phone to be handed back to the desk phone quickly and easily.Mitel Mobile Extension enables faster decision-making, increased customer satisfaction, and greater revenue potential through a flexible and easy to use solution for an organizations increasing mobile work force.

Mitel Multimedia Contact Center

Today's contact center customers want the flexibility to contact you in the media of their choice - voice, email, web chat, or fax - and expect you to be just as responsive in these media as you traditionally have been on the phone. As a result, businesses need a solution that allows them to efficiently integrate and maintain service levels across all types of communication, as well as monitor and report on them.

Mitel's Multimedia Contact Center enables you to accomplish this. It transforms a typical voice ACD operation into a fully enabled multi-channel contact center that can:

  • Efficiently deliver service to customers in the media of their choice
  • Maintain service levels across all contacts, ensuring all customer inquiries are addressed in a timely manner
  • Capture more detailed customer information than is possible during voice communications
  • Assist customers in completing online transactions, information queries or other web-based experiences with web chat
  • Protect against liability and customer claims with accurate tracking and reporting on all contact types.

The Mitel Multimedia Contact Center integrates with Microsoft Exchange® 2000 and Microsoft Office 2000 using Microsoft Outlook® plug-ins to provide:

  • Automated routing of all supported media types (where voice is first optimized via Mitel's Voice Automatic Call Distribution)
  • Real-time monitoring of all multimedia enabled agents and queues Historical reporting of all supported media types Agent forecasting for voice only.

NuPoint Messenger IP Model 640

The Mitel NuPoint Messenger IP Model 640 provides a highly scalable way to relay, store, and retrieve voice and fax messages, using a phone, pager, fax machine or PC.

Businesses today purchase information technology based on current needs and future requirements. With NuPoint Messenger IP Model 640, your investment is safe!
The NuPoint Messenger IP Model 640 offers:

  • State-of-the-art technology based on industry standards and fully redundant servers.
  • Optional Continuous System Operation that provides fail-over between servers.
  • Modular architecture that allows you to buy the system you need today, and cost effectively add applications, features and capacity as your business grows and evolves over time. Cost effective migration from Centigram Model 640 systems.
  • The largest of the NuPoint Messenger IP models, the Model 640 expands from 8 to 240 ports and up to 5760 hours of storage.

Mitel Line Interface Module

The Mitel Line Interface Module is a discrete optional module that integrates into the dual mode Mitel 5224 IP Phone and provides a separate connection to an analog line, such as that included with a DSL service.
In the event of a wide area network failure the phone automatically uses the PSTN to provide continued basic telephony until service in restored. The teleworker can use the analog line for emergency calls and for local calling. A lit line appearance and ringing on each phone identifies an incoming call.

This unique module:

  • Enables incoming and outgoing analog PSTN calls directly from an IP phone Supports survivability (failover) in the event IP connection is lost
  • Provides emergency dialing support, such that emergency calls connect through the analog PSTN connection
  • The patented Line Interface Module enhances the Mitel Teleworker Solution, and extends Mitel's resiliency strategy for IP communications from the core of the network to the desktop!

Mitel 3300 IP Communications Platform (10 to 65,000 users)

The Mitel 3300 IP Communications Platform (ICP) provides enterprises with a highly scalable, feature-rich communications system designed to support businesses from 10-65,000 users. The 3300 ICP provides enterprise IP-PBX capability plus a range of embedded applications including standard unified messaging, auto-attendant, ACD and wireless.

Operating across virtually any LAN/WAN infrastructure, the Mitel 3300 ICP provides seamless IP networking allowing for full feature transparency within distributed environments by supporting networking standards such as Q.SIG, DPNSS, and MSDN.

The 3300 ICP provides organizations with the opportunity to IP enable their legacy PBX's, protecting existing investments while delivering all the advantages of a converged infrastructure.Leveraging over three decades of call control experience, the 3300 ICP supports over 500 telephony features - features that are delivered to the many user communities through easy to user interfaces such as our Web-based system management.

At the user level the 3300 ICP supports the industry's largest range of desktop devices including entry-level IP phones, Web-enabled IP devices, wireless handsets (WiFi or IP DECT) and full-duplex IP audio conference units. Mitel's track record of innovation at the desktop is continued through the Navigator - integrating two of the most used business tools, the PC and the phone, to deliver real benefits to the user, The 3300 ICP also supports a powerful suite of applications including multimedia collaboration, customer relationship management and unified messaging. Industry standard Application Programming Interfaces (APIs) are supported for extensive third-party applications through Mitel Solutions Network (MiSN).Mitel 3300 ICP provides:Seamless IP Networking across multiple sites The ability to cluster up to 250 controllers as a single system, to support over 65,000 IP ports Mitel's System Data Synchronization technology for sharing data among controllers, in order to enable feature transparency across a cluster of controllers Hardware redundancy and software resiliency delivering an incredibly robust solution Industry standard SIP trunking and SIP line side support Support for industry standard networking protocols such as Q.SIG and DPNSS 500

telephony features:

  • Embedded Standard Unified Messaging, Auto-attendant, ACD, and WiFi and IP DECT wireless
  • Support for the broadest range of IP desktop devices within the industry today
  • Web-based user interface that allows for easy programming of desktop phones Hot desking, allowing users to change any extension to their own
  • 802.3af compliance for power over Ethernet
  • Support for touch-of-a-button, drag-and-drop video and audio conferencing
  • Industry standard APIs and support for third-party applications through MiSN
  • Mitel 3300 CITELlink Gateway provides seamless integration with Nortel phones

Mitel Applications Suite

The Mitel Applications Suite includes a wizard to assist in rapidly deploying not only NuPoint Messenger, Mobile Extension and Teleworker Solution, but also the 3300 IP Communications Platform (ICP). Users are deployed consistently across different applications, which further eases management. Ongoing administration of the applications is completed via a user friendly, web based interface. Adding a user to one or more applications is easily accomplished using Mitel Applications Suite. All this simplified management means you spend less time deploying and administering users and more time focused on your business.

Mitel 5302 IP Phone

While this new Mitel IP phone is an ideal "point of sale" phone for the retail segment, it has a broader appeal for applications across quite a few vertical markets. As a retail phone, it's optimized to address the little footprint typically required in a point of sale / cash register area. It is really an ideal classroom phone for both K-12 and higher education and learning environments. Educators can make and receive pages, gain access to office staff members with a single speed dial key, make and receive phone calls to the classroom, and the extra port allows a PC to be attached in the classroom. Healthcare, hospitality and general business markets can all benefit from this economical IP phone.

Mitel 5302 IP Phone features include:

  • Dual port Compression support: G.711, G.729
  • Two lines with LED indication
  • Three fixed feature keys: hold, redial, transfer
  • Four programmable keys: speed dials, features access codes, paging, conferencing, voice mail access, etc.
  • Message waiting indication Paging and page receive capability
  • Set to set paging Incoming call visual indication
  • Volume control Adjustable ringing control
  • Adjustable speaker (paging) volume Speaker for receiving pages
  • Multiple powering options (802.3af compliant)
  • Wall mountable (optional)
  • ADA compliant (HAC handset)
  • Small footprint (19cm x 10cm or 7.5" x 4")

Live Business Gateway

The Mitel Live Business Gateway provides telephony enablement to Office Communications Server 2007. As part of the Mitel Applications and Services Gateway family allowing enterprises to implement IP- based solutions through a smooth, intelligent evolution, the Live Business Gateway integrates the Office Communications Server 2007 and Mitel applications to provide access to key business resources in the moment they are needed, resulting in faster decision making and issue resolution..Telephony Enablement

Microsoft® Office Communicator 2007 users can use the call feature to initiate calls from their Mitel desk phone to any other internal or external telephone number. Incoming calls are flagged to the user via the Communicator 2007 pop up incoming call window, enabling the user to answer the call via their Mitel desktop phone or to forward the call to another destination or their voice mailbox at the click of a mouse.

Presence and Availability
Communicator 2007 users are able to see an indication of the status of other users on the network, including their telephony status. If a colleague is busy on a call, they can be "tagged," meaning that when the call is completed, a notification is provided to indicate their availability.

Extension of Mitel Applications
The Live Business Gateway extends Mitel's rich telephony applications suite to the Office Communications Server 2007 users leveraging presence and availability from the Communicator 2007 interface.Integration with Microsoft Outlook and Office SuiteMissed calls are flagged in the user's Microsoft® Outlook® inbox. A user's status can be seen within Outlook or the Microsoft® Office suite. Calls can be established directly from these applications via a mouse click.Through the provision of advanced Mitel telephony applications to the Office Communications Server 2007, the Mitel / Microsoft partnership enables better access to information and people, simply and easily, right from the desktop.

Mitel Applications Suite

The Mitel Applications Suite includes a wizard to assist in rapidly deploying not only NuPoint Messenger, Mobile Extension and Teleworker Solution, but also the 3300 IP Communications Platform (ICP). Users are deployed consistently across different applications, which further eases management. Ongoing administration of the applications is completed via a user friendly, web based interface. Adding a user to one or more applications is easily accomplished using Mitel Applications Suite. All this simplified management means you spend less time deploying and administering users and more time focused on your business.

Live Business Gateway

Mitel's Live Business Gateway provides telephony enablement to Office Communications Server 2007. As part of the Mitel Applications and Services Gateway family allowing enterprises to implement IP- based solutions through a smooth, intelligent evolution, the Live Business Gateway integrates the Office Communications Server 2007 and Mitel applications to provide access to key business resources in the moment they are needed, resulting in faster decision making and issue resolution.

Integrated Management Applications

The Integrated Management Applications suite extends the core functionality of Enterprise Manager with additional management capabilities.Voice Quality ManagerThe Voice Quality Manager is an application option within Enterprise Manager for continuous monitoring of IP voice quality throughout the network. Mitel IP phones can be configured to report on network quality at the end of calls and at intermediate intervals during longer calls to quickly determine when and where problems occur. This enables the network administrator to resolve network voice quality issues before they become widespread saving time and maximizing voice application performance.Report Generation OptionEnterprise Manager offers a report generation option using Crystal Reports® to reduce administrative workload in preparing a wide variety of integrated tabular and graphical reports on system inventory data, alarms, events, and voice quality statistical data.

Report criteria can be customized as required and reports can be setup to run on a scheduled basis or launched in a context sensitive manner for on demand reporting. Voice quality reports can reveal trends in network performance allowing for corrective action prior to impacting user desktops.Viola NetAllyThe voice quality management capabilities of Enterprise Manager can be further extended through an integrated management interface to NetAlly, an advanced VoIP performance management application available from Viola Networks a Mitel Solutions Network partner. The NetAlly suite of tools provides the ability to use software agents to simulate IP traffic to perform active troubleshooting or to assess and optimize network capabilities prior to deployment. NetAlly is able to monitor the voice quality statistics collected from Mitel IP phones though the interface with Enterprise Manager and can trigger automated tests when thresholds are crossed.

How To Find a Simple Small Business Phone Service Without high-speed Internet connectivity, you simply won't be able to currently have one of the many out there hosted VoIP business phone solutions until your neighborhood has access to this. This is becoming increasingly a non-issue for the people seeking areas internationally "get connected," nevertheless there still may be areas where you won't have the ability to access high-speed Internet obtain. Reference internet sites - business phone companies that offer an established fulfilled clientele will not likely hesitate to provide contact details of some of their consumers by way of a a blueprint (always acquire these up and check their very own past performances through an honest review); VoIP doesn't require completely new cables to remain laid into open completely new lines, and so VoIP is a great remedy for a quickly expanding minor business. This means that placing a new phone system up isn't going to be part of the long list of things you ought to concern yourself with anytime setting up a completely new office. Whilst your company should have plenty of room for the coveted development and growth because it's simple to add completely new lines. Obviously, all the completely new lines may be added to the exact same free extendable dialing support. Communication may be a necessity of every business around, toward greater ascendancy. Efforts will never begin fruition when open verbal exchanges is lacking. This way, it's healthy for the whole company and business organization. A emergence of business phone services provides cutting edge telecom services appropriate at your fingertips. For only a fraction of what these people otherwise charge years ago, you are aware of you got the top business phone service with your hand. Irrespective of whether you have a minor, medium-size or large-size business, take a look at only reduce costs you also acquire better profits. Features tend to be an important part from a VoIP hosted phone system, and they will assist you to tell a lot from a good deal when you're doing your research for services. There are a few basic features that many company should really offer -- conference calling, message, call assessment, and contact forwarding, among others. After these kind of basics, evaluate the needs of one's specific business. One example is, a company which includes a large amount of foreign clients may need a plan together with free international calls. Alternatively, a new business that provides the majority of its customer care to domestic callers over your phone would probably choose VoIP service together with hold music and songs and queued dialing. The wide array of features is usually impressive. A list includes automobile attendants, voice emails, and ring groups. Certain companies give you a Private Branch Exchange (PBX) Technique, which allows as many as 64 phones to connect though the need for a fewer number of telephone collections. Other companies even have "connect anywhere" extensions, making it possible to link not just telephone collections but cellular phones as well. This gives easy overseeing and sychronisation between mobile and in-house office staff members. Other phone solutions even go as far as offering speech acknowledgement and contact routing to VOIP lines. High end features, typically come into play to get larger small businesses. As an example, a telephone call center which handles prospect calls might need ACD as well as automatic contact distribution capabilities. This typically involves the usage of a toll-free number were enquiries come in and so are distributed between available substances. This setup is very widespread in telemarketing companies for customer care or selection activity. Also, for answering services company functionality it is likely that most solutions would need to program with a predictive dialer system. A dialer system places phone enquiries without the broker having to call the phone. The position or marketing campaign is set up which includes a list of companies and figures so the enquiries are pre-determined.

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