Texas Mitel Phone System Dealers & Authorized vendors
Telecom Industry news
- Powernet Newly Certified by the WBENC as a Women Owned Company
Powernet is pleased to announce it has earned national certification from the Women?s Business Enterprise National Council (WBENC), as a women-owned business. Founded in 1997,WBENC, is a national 501(c)(3) non-profit and the largest third-party certifier of women-owned businesses. Providing a national standard, in-depth review of the company and on site inspection is a rigorous process … Continue reading Powernet Newly Certified by the WBENC as a Women Owned Company →
- VoIP Shortage Expected due to Political Campaigns
Wholesale SIP carrier SipTrunks.org is predicting a shortage of VoIP paths and therefor has opened pre-registration for political campaign. In order to provide campaign teams and political robocall providers with enough capacity, the wholesale VoIP company decided to start working on a first come, first served basis. “Even though many people don’t like to receive … Continue reading VoIP Shortage Expected due to Political Campaigns →
- Telesphere selected as one of the Top Companies to Work for in Arizona
For the second year in a row, CareerBuilder and Republic Media announced today that Telesphere has earned a spot on the CareerBuilder Top Companies to Work for in Arizona list. Telesphere is the nation?s leading provider of fully hosted VoIP and unified cloud communications services for businesses. Top Companies were evaluated and selected based on … Continue reading Telesphere selected as one of the Top Companies to Work for in Arizona →
- Suddenlink Stays Ahead of Subscriber Demand With Device Provisioning and IP Address Management From Incognito Software
Incognito Software, a global provider of broadband software provisioning and service activation solutions, today announced that Suddenlink Communications, one of the largest cable operators in the United States, is using Broadband Command Center and Address Commander from Incognito Software to provision and manage IP addresses for its approximately 1.4 million subscribers. In addition to being … Continue reading Suddenlink Stays Ahead of Subscriber Demand With Device Provisioning and IP Address Management From Incognito Software →
- Allworx Introduces PowerFlex
Allworx, a Windstream company and award-winning developer of Internet Protocol based (IP) phones systems for businesses making the switch to bandwidth-based voice infrastructure, today introduced PowerFlex(TM), its new family of Ethernet switches. PowerFlex is specifically designed to complement its current product line. The benefits are simplified installation and added reliability for Allworx customers. “PowerFlex allows … Continue reading Allworx Introduces PowerFlex →
Mitel 3300IP PBX
The Mitel 3300 ICP is a very flexible IP-PBX that supports from 10 to 65000 users.
The Mitel 3300 ICP is not only an IP PBX Phone system but also has a wide array or features like standard unified messaging, IP DECT, auto-attendant, wireless, ACD and many more. The 3300 can operate over almost every WAN or LAN and supports standards as Q.SIG, DPNSS, and MSDN. Since it is so scalable you can use it with your existing business phone system.
Use our directory to find an authorized Mitel service provider to integrate the Mitel 3300 ICP with your legacy phone systems.
Prospective buyers are in control with our Texas Mitel specialist search engine. Quick access to the top rated vendors and Mitel telephone system companies around your region, compare their phone system quotes and chose the PBX dealer that has the best offer and reputation. Fill out the form below and reverse the table by having Mitel providers compete for your business!
Communications are one of the things most defining modern society. People are continuously interconnected and being involved in those connections is crucial to keeping vital in today's economy. As a business, your phone system, or "PBX," is the key to keeping communications flowing, ensuring sales agents and potential customers as well are able exchange information. But what options are there in this ever-changing market?
There is certainly a whole lot of available options, when dealing with business phone systems. Deciding your specific needs and finding a solution which fits them may be time consuming. With the vast variety of solutions out there, a good choice here can help prevent upgrades down the road, after your PBX has been operating for several years. The business environment is continually on the move, you'll need a business phone system that'll also match any longer term demands you will place on it.
Hiring an operator or receptionist is often times unnecessary, or just unfeasible if you have too many incoming calls. You'll be glad to know that most of the same features can be overseen by many of the business phone systems these days, and usually can do it better than a human. At the most basic level, these "Auto Attendant" features includes options such as allowing your users to brows through a touchtone activated menu, reach specific extensions or access information recordings. Maybe someday we'll even have a phone system that will brew a pot of coffee...
More interesting are auto-dial capabilities, which can be used to provide a wide array of useful functions. At the most basic level, many of us associate PBX auto-dialing with robo-calls, or telemarketing. However, the systems can do much more than that, with tasks like sending text messages to cell phones automated for informative personal, departmental, or company-wide alerts and notices. Recordings or messages can be delivered as well, and many packages even provide text to speech for reading messages to the recipient, such as crucial e-mails.
A unique option in the market is the "Hosted PBX." Rather than running the system yourself, a hosted PBX is a standard business phone system, hosted and managed by a provider. The advantage is largely that you can take a hands off approach to the system, and have little investment in equipment. Calls can easily be routed to other numbers as well, such as cells and home phones. The flexibility and low equipment investment can make this an attractive option, or one to consider while you weight the benefits of more powerful installations at your place of business.
No one can say for certain how their business will grow over the coming years. One thing is certain though, communications will forever be the core of any successful business. The PBX forms the nervous system, the core of all your business dealings. Without choosing a powerful and business phone system though, that nervous system is left lacking, and your business crippled. Whatever your choice, the benefits brought by some of these new features will undoubtedly bring a serious boost to your productivity and capabilities.
To find a Mitel phone system dealer or partner in the Texas area, scroll up and fill out the form above to have the top Mitel deakers fight for your business.
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Most Popular search in Texas: Mitel dealers in Houston . If you are searching for an authorized Texas Cisco, Lucent, Avaya dealer, or Plantronics support, you have come to the right place. Using our directory you can easily find the right certified telephony equipment dealer nearest you. Just fill out the form above.
Mitel is known for a large portfolio of applications, call processing solutions and intuitive desktop devices. With products including the Mitel SX-200 for SMB to the Carrier grade Mitel 3600 Hosted Key System.
Mitel can hold up as a complete Mitel IP-based phone system or better said communication solution. However any authorized Mitel technician can integrate the Mitel IP-based communications system with your business' existing PBX voice infrastructure, even with outdated phone systems from different manufacturers.
Mitel is very proactive with SIP and sponsors industry communities as the SIP Forum and the SIP center. Mitel started implementing SIP in desktop producrt and is moving to provide SIP support for more products as the Mitel 3300 IP Communications Platform (ICP)
Mitel SpectraLink NetLink i640
The Mitel SpectraLink NetLink i640 weighing six ounces, it is unobtrusive and easy to for any mobile worker to carry, and it can be operated with only one hand. The handset features a large earpiece similar to a wired telephone handset for comfort and to seal out background noise.
The NetLink i640 Wireless Telephone communicates using 802.11b and appears to the Mitel ICP as a wired, multi-line display set similar to Mitel's powerful 5224 IP desktop. It supports calling party, name display, message waiting indication, multiple line appearances, and other advanced features that are delivered to the mobile user throughout the workplace.Push-to-talk functionality is also available for broadcast communication between employees, eliminating the need for two-way radios or walkie-talkies.
The NetLink i640 provides:
- 802.11b standard-compatible wireless IP telephone
- Excellent voice quality on converged wireless networks
- MiNET support for seamless integration to ICP
- Supports multiple lines
- Access to phone features using Function, Menu and four Soft-keys
- Text message/alert support 16 Character
- backlit LCD Display
- Vibrating, visual and audio ring signals
- Headset support (2.5 mm)
- Up to 4 hours talk time, up to 80 hours standby
- Durable design
Mitel Mobile Extension
Traditionally enterprise cell phone users have had exceptional mobility but little or no participation in enterprise communication services. In fact, other than the ability to forward calls to a cell phone, enterprise phones and cell phones have been two separate islands of communications. Mitel Mobile Extension unites these two domains through a single number, that enables mobile workers to receive all of their calls regardless of their location or telephony device.
Any telephone including a cell phone can be linked to the users desk phone and this will act as an extension of the corporate PBX, this is known as "twinning". The user is always accessible whether in the office, at home or on the road.
The result is that users avoid missed calls and gain personal productivity. Employees can be more efficient and spend less time chasing voice mail and playing voice mail tag. Users have one common set of utilities inside and outside of the office to establish everyday communications functions such as the ability to put a caller on hold or to transfer the call.
It has also become clear that the enterprise is increasingly concerned about the need to contain cell phone costs. Studies now suggest that almost 2/3's of an enterprise's cell phone calls are made in the office or at home. Mitel Mobile Extension helps to reduce these costs by enabling Mobile Extension calls that were answered in the office or home on a cell phone to be handed back to the desk phone quickly and easily.Mitel Mobile Extension enables faster decision-making, increased customer satisfaction, and greater revenue potential through a flexible and easy to use solution for an organizations increasing mobile work force.
Mitel Multimedia Contact Center
Today's contact center customers want the flexibility to contact you in the media of their choice - voice, email, web chat, or fax - and expect you to be just as responsive in these media as you traditionally have been on the phone. As a result, businesses need a solution that allows them to efficiently integrate and maintain service levels across all types of communication, as well as monitor and report on them.
Mitel's Multimedia Contact Center enables you to accomplish this. It transforms a typical voice ACD operation into a fully enabled multi-channel contact center that can:
- Efficiently deliver service to customers in the media of their choice
- Maintain service levels across all contacts, ensuring all customer inquiries are addressed in a timely manner
- Capture more detailed customer information than is possible during voice communications
- Assist customers in completing online transactions, information queries or other web-based experiences with web chat
- Protect against liability and customer claims with accurate tracking and reporting on all contact types.
The Mitel Multimedia Contact Center integrates with Microsoft Exchange® 2000 and Microsoft Office 2000 using Microsoft Outlook® plug-ins to provide:
- Automated routing of all supported media types (where voice is first optimized via Mitel's Voice Automatic Call Distribution)
- Real-time monitoring of all multimedia enabled agents and queues Historical reporting of all supported media types Agent forecasting for voice only.
NuPoint Messenger IP Model 640
The Mitel NuPoint Messenger IP Model 640 provides a highly scalable way to relay, store, and retrieve voice and fax messages, using a phone, pager, fax machine or PC.
Businesses today purchase information technology based on current needs and future requirements. With NuPoint Messenger IP Model 640, your investment is safe!
The NuPoint Messenger IP Model 640 offers:
- State-of-the-art technology based on industry standards and fully redundant servers.
- Optional Continuous System Operation that provides fail-over between servers.
- Modular architecture that allows you to buy the system you need today, and cost effectively add applications, features and capacity as your business grows and evolves over time. Cost effective migration from Centigram Model 640 systems.
- The largest of the NuPoint Messenger IP models, the Model 640 expands from 8 to 240 ports and up to 5760 hours of storage.
Mitel Line Interface Module
The Mitel Line Interface Module is a discrete optional module that integrates into the dual mode Mitel 5224 IP Phone and provides a separate connection to an analog line, such as that included with a DSL service.
In the event of a wide area network failure the phone automatically uses the PSTN to provide continued basic telephony until service in restored. The teleworker can use the analog line for emergency calls and for local calling. A lit line appearance and ringing on each phone identifies an incoming call.
This unique module:
- Enables incoming and outgoing analog PSTN calls directly from an IP phone Supports survivability (failover) in the event IP connection is lost
- Provides emergency dialing support, such that emergency calls connect through the analog PSTN connection
- The patented Line Interface Module enhances the Mitel Teleworker Solution, and extends Mitel's resiliency strategy for IP communications from the core of the network to the desktop!
Mitel 3300 IP Communications Platform (10 to 65,000 users)
The Mitel 3300 IP Communications Platform (ICP) provides enterprises with a highly scalable, feature-rich communications system designed to support businesses from 10-65,000 users. The 3300 ICP provides enterprise IP-PBX capability plus a range of embedded applications including standard unified messaging, auto-attendant, ACD and wireless.
Operating across virtually any LAN/WAN infrastructure, the Mitel 3300 ICP provides seamless IP networking allowing for full feature transparency within distributed environments by supporting networking standards such as Q.SIG, DPNSS, and MSDN.
The 3300 ICP provides organizations with the opportunity to IP enable their legacy PBX's, protecting existing investments while delivering all the advantages of a converged infrastructure.Leveraging over three decades of call control experience, the 3300 ICP supports over 500 telephony features - features that are delivered to the many user communities through easy to user interfaces such as our Web-based system management.
At the user level the 3300 ICP supports the industry's largest range of desktop devices including entry-level IP phones, Web-enabled IP devices, wireless handsets (WiFi or IP DECT) and full-duplex IP audio conference units. Mitel's track record of innovation at the desktop is continued through the Navigator - integrating two of the most used business tools, the PC and the phone, to deliver real benefits to the user, The 3300 ICP also supports a powerful suite of applications including multimedia collaboration, customer relationship management and unified messaging. Industry standard Application Programming Interfaces (APIs) are supported for extensive third-party applications through Mitel Solutions Network (MiSN).Mitel 3300 ICP provides:Seamless IP Networking across multiple sites The ability to cluster up to 250 controllers as a single system, to support over 65,000 IP ports Mitel's System Data Synchronization technology for sharing data among controllers, in order to enable feature transparency across a cluster of controllers Hardware redundancy and software resiliency delivering an incredibly robust solution Industry standard SIP trunking and SIP line side support Support for industry standard networking protocols such as Q.SIG and DPNSS 500
- Embedded Standard Unified Messaging, Auto-attendant, ACD, and WiFi and IP DECT wireless
- Support for the broadest range of IP desktop devices within the industry today
- Web-based user interface that allows for easy programming of desktop phones Hot desking, allowing users to change any extension to their own
- 802.3af compliance for power over Ethernet
- Support for touch-of-a-button, drag-and-drop video and audio conferencing
- Industry standard APIs and support for third-party applications through MiSN
- Mitel 3300 CITELlink Gateway provides seamless integration with Nortel phones
The Mitel Applications Suite includes a wizard to assist in rapidly deploying not only NuPoint Messenger, Mobile Extension and Teleworker Solution, but also the 3300 IP Communications Platform (ICP). Users are deployed consistently across different applications, which further eases management. Ongoing administration of the applications is completed via a user friendly, web based interface. Adding a user to one or more applications is easily accomplished using Mitel Applications Suite. All this simplified management means you spend less time deploying and administering users and more time focused on your business.
Mitel 5302 IP Phone
While this new Mitel IP phone is an ideal "point of sale" phone for the retail industry, it has a broader appeal for applications throughout many vertical markets. As a retail phone, it really is optimized to address the tiny footprint typically required at a point of sale / cash register area. It is really an ideally suited classroom phone for both K-12 and higher education environments. Educators can make and receive pages, access office staff members using a single speed dial key, make and receive phone calls to the classroom, and the second port allows a PC to be attached in the classroom. Healthcare, hospitality and general business markets can all benefit from this economical IP phone.
Mitel 5302 IP Phone features include:
- Dual port Compression support: G.711, G.729
- Two lines with LED indication
- Three fixed feature keys: hold, redial, transfer
- Four programmable keys: speed dials, features access codes, paging, conferencing, voice mail access, etc.
- Message waiting indication Paging and page receive capability
- Set to set paging Incoming call visual indication
- Volume control Adjustable ringing control
- Adjustable speaker (paging) volume Speaker for receiving pages
- Multiple powering options (802.3af compliant)
- Wall mountable (optional)
- ADA compliant (HAC handset)
- Small footprint (19cm x 10cm or 7.5" x 4")
Live Business Gateway
The Mitel Live Business Gateway provides telephony enablement to Office Communications Server 2007. As part of the Mitel Applications and Services Gateway family allowing enterprises to implement IP- based solutions through a smooth, intelligent evolution, the Live Business Gateway integrates the Office Communications Server 2007 and Mitel applications to provide access to key business resources in the moment they are needed, resulting in faster decision making and issue resolution..Telephony Enablement
Microsoft® Office Communicator 2007 users can use the call feature to initiate calls from their Mitel desk phone to any other internal or external telephone number. Incoming calls are flagged to the user via the Communicator 2007 pop up incoming call window, enabling the user to answer the call via their Mitel desktop phone or to forward the call to another destination or their voice mailbox at the click of a mouse.
Presence and Availability
Communicator 2007 users are able to see an indication of the status of other users on the network, including their telephony status. If a colleague is busy on a call, they can be "tagged," meaning that when the call is completed, a notification is provided to indicate their availability.
Extension of Mitel Applications
The Live Business Gateway extends Mitel's rich telephony applications suite to the Office Communications Server 2007 users leveraging presence and availability from the Communicator 2007 interface.Integration with Microsoft Outlook and Office SuiteMissed calls are flagged in the user's Microsoft® Outlook® inbox. A user's status can be seen within Outlook or the Microsoft® Office suite. Calls can be established directly from these applications via a mouse click.Through the provision of advanced Mitel telephony applications to the Office Communications Server 2007, the Mitel / Microsoft partnership enables better access to information and people, simply and easily, right from the desktop.
Mitel Applications Suite
Live Business Gateway
Mitel's Live Business Gateway provides telephony enablement to Office Communications Server 2007. As part of the Mitel Applications and Services Gateway family allowing enterprises to implement IP- based solutions through a smooth, intelligent evolution, the Live Business Gateway integrates the Office Communications Server 2007 and Mitel applications to provide access to key business resources in the moment they are needed, resulting in faster decision making and issue resolution.
Integrated Management Applications
The Integrated Management Applications suite extends the core functionality of Enterprise Manager with additional management capabilities.Voice Quality ManagerThe Voice Quality Manager is an application option within Enterprise Manager for continuous monitoring of IP voice quality throughout the network. Mitel IP phones can be configured to report on network quality at the end of calls and at intermediate intervals during longer calls to quickly determine when and where problems occur. This enables the network administrator to resolve network voice quality issues before they become widespread saving time and maximizing voice application performance.Report Generation OptionEnterprise Manager offers a report generation option using Crystal Reports® to reduce administrative workload in preparing a wide variety of integrated tabular and graphical reports on system inventory data, alarms, events, and voice quality statistical data.
Report criteria can be customized as required and reports can be setup to run on a scheduled basis or launched in a context sensitive manner for on demand reporting. Voice quality reports can reveal trends in network performance allowing for corrective action prior to impacting user desktops.Viola NetAllyThe voice quality management capabilities of Enterprise Manager can be further extended through an integrated management interface to NetAlly, an advanced VoIP performance management application available from Viola Networks a Mitel Solutions Network partner. The NetAlly suite of tools provides the ability to use software agents to simulate IP traffic to perform active troubleshooting or to assess and optimize network capabilities prior to deployment. NetAlly is able to monitor the voice quality statistics collected from Mitel IP phones though the interface with Enterprise Manager and can trigger automated tests when thresholds are crossed.
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