People are constantly interconnected and exchanging valuable, important information. Keeping these communications flowing, at the heart of your business is the PBX, ensuring employees and clients alike are able to stay in contact with one another. Before diving in though, there are a few things you should consider.
You should ask yourself some questions: What sort of internet connectivity does your PBX need? Would you benefit more from having it on site, or having a third party host it? What kind of infrastructure do you have in place already, and can you use it in the new system?
Answering some of these questions can be vital to getting the most out of the system. To help you find those answers, here's some food for thought...
Employee salaries are the price of doing business. However, paying someone just to answer phones, or taking time away from an otherwise skilled employee to perform this menial task is really a waste of funds. The same tasks performed by receptionist on the phone can be overseen by many of the business phone systems these days, both cheaper, and better than a human. At the most basic level, these "Auto Attendant" features includes options such as allowing the caller to navigate a (potentially huge) menu system, reach specific extensions or access information recordings. Maybe someday we'll even have a phone system that will brew a pot of coffee...
More interesting are auto-dial capabilities, which can be used to provide a wide array of useful functions. At the most basic level, many of us associate PBX auto-dialing with robo-calls, or telemarketing. However, the systems can do much more than that, especially when blended with modern technology. For example, sending text messages to cell phones automated for instant and informative personal, departmental, or company-wide alerts and notices. Voicemail from important numbers can be forwarded instantly, and many packages even provide text to speech for reading messages to the recipient, such as crucial e-mails.
Cisco Systems have the reputation for being one of the leaders in all aspects of networking for years now. Having been known as one of the "four horsemen of the internet," for their powerful and stable routing devices, the same power and quality transfers over noticeably into their PBX systems. With a focus on security and stability, they are a popular choice among many businesses, large and small.
The Cisco "Unity" line of products are a popular choice, for delivering expandability at many business sizes. Another popular choice are their SPA-400 and SPA-9000 which can work in conjunction to provide a wide range of features on a small business budget.
"Can you hear me now?" isn't something you want your customers or employees to have to utter. Making sure you're prepared to deal with any communications needs that may crop up is serious demand of modern business. Choosing a good, well rounded PBX to drive your business phone system will ensure that you're capable of seamless integration with other modern technology, keeping your business agile and responsive to the market's demands. Hopefully some of the topics mentioned here have given you some food for thought, while determining what you really need.
To find a Polycom phone system dealer or partner in the Oklahoma area, scroll up and fill out the form above to have the top Polycom deakers fight for your business.
If you are searching for an authorized Oklahoma Cisco, Lucent, Avaya dealer, or certified Dash Dba Telecom programmer, you have come to the right place. Using our directory you can easily find the right certified telephony equipment dealer nearest you. Just fill out the form above.
Most popular and highest ranked brands: Asterisk,Avaya dealers,Alcatel-Lucent,Mitel,Cisco Systems,Nortel dealer.
Legal Disclaimer The Polycom partners presented to you in our search results are sorted by client feedback, geographical proximity to your location and other factors. PBX-installers.com is not associated with Polycom directly.
