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Telecom Industry news
- Powernet Newly Certified by the WBENC as a Women Owned Company
Powernet is pleased to announce it has earned national certification from the Women?s Business Enterprise National Council (WBENC), as a women-owned business. Founded in 1997,WBENC, is a national 501(c)(3) non-profit and the largest third-party certifier of women-owned businesses. Providing a national standard, in-depth review of the company and on site inspection is a rigorous process … Continue reading Powernet Newly Certified by the WBENC as a Women Owned Company →
- VoIP Shortage Expected due to Political Campaigns
Wholesale SIP carrier SipTrunks.org is predicting a shortage of VoIP paths and therefor has opened pre-registration for political campaign. In order to provide campaign teams and political robocall providers with enough capacity, the wholesale VoIP company decided to start working on a first come, first served basis. “Even though many people don’t like to receive … Continue reading VoIP Shortage Expected due to Political Campaigns →
- Telesphere selected as one of the Top Companies to Work for in Arizona
For the second year in a row, CareerBuilder and Republic Media announced today that Telesphere has earned a spot on the CareerBuilder Top Companies to Work for in Arizona list. Telesphere is the nation?s leading provider of fully hosted VoIP and unified cloud communications services for businesses. Top Companies were evaluated and selected based on … Continue reading Telesphere selected as one of the Top Companies to Work for in Arizona →
- Suddenlink Stays Ahead of Subscriber Demand With Device Provisioning and IP Address Management From Incognito Software
Incognito Software, a global provider of broadband software provisioning and service activation solutions, today announced that Suddenlink Communications, one of the largest cable operators in the United States, is using Broadband Command Center and Address Commander from Incognito Software to provision and manage IP addresses for its approximately 1.4 million subscribers. In addition to being … Continue reading Suddenlink Stays Ahead of Subscriber Demand With Device Provisioning and IP Address Management From Incognito Software →
- Allworx Introduces PowerFlex
Allworx, a Windstream company and award-winning developer of Internet Protocol based (IP) phones systems for businesses making the switch to bandwidth-based voice infrastructure, today introduced PowerFlex(TM), its new family of Ethernet switches. PowerFlex is specifically designed to complement its current product line. The benefits are simplified installation and added reliability for Allworx customers. “PowerFlex allows … Continue reading Allworx Introduces PowerFlex →
Our on-line ShoreTel quote request tool is truly quite simple. You as a purchaser are in control, just answer the various questions below to be matched up with ShoreTel business phone system dealers which can meet your requirements. With several business phone system pricing quotes in hand, it'll be a lot less difficult for you to make a decision.
As a result of communications needs currently, it's difficult to stay current, as well as in touch with your customers. Telecommunications is the key to productivity, as well as the most basic link in communication is your business phone system. What you're looking for is a "Private Branch Exchange," or PBX. These powerful and technologically advanced devices are the foundation of it all.
Usually , home phone systems are simple to choose, with very few options and a few carriers to look at. That's no big surprise, for personal usage, there is not really a lot of variety in terms of required functions or hi-tech functionality.
As with all else, the business world moves at a different pace. This is one of those decisions that will changes everything, determining your ability to scale with long term needs and expansion, your means to take advantage of the power of the internet as part of your communications network (with technologies such as Voip,) and your capacity to continue to be bulletproof and protected from services failures, with things such as power supply back up UPS systems and remote management capabilities. With your PBX being so important, let's take a look at a thing or two that you might need to consider.
Hiring an operator or receptionist is often times unnecessary, or just unfeasible if you have too many incoming calls. The same tasks performed by receptionist on the phone can be overseen by many of the current PBX systems. At the most basic level, these "Auto Attendant" features includes options such as allowing the caller to brows through a touchtone activated menu, reach specific extensions or access information recordings. Now if only they had a PBX that will brew a pot of coffee...
More interesting are auto-dial capabilities, which can be used to provide a wide array of useful functions. At the most basic level, many of us associate PBX auto-dialing with robo-calls, or telemarketing. However, the systems can do much more than that, especially when blended with modern technology. For example, sending text messages to cell phones automated for instant and informative personal, departmental, or company-wide alerts and notices. Recordings or messages can be delivered as well, and many packages even provide text to speech for reading messages to the recipient, such as crucial e-mails.
Not all the systems on the market are proprietary. Many commercial options are powered by an open source PBX package. The "Asterisk" project is a suite of high powered, feature rich software PBX tools, very popular with many businesses. The software runs on a standard PC, along with specialized interface cards to connect you to the outside phone system (including everything from standard phone lines, through ISDN or T1 lines.) Features are rich, including robo-dialing, auto-operator menu systems, voicemail, voice over IP, and much more.
Rather than run this yourself, you an also opt for devices powered by Asterisk, of which many can be found. This can give you many of the rapid development, security, and plugin benefits of Asterisk, without the chore and hassle of trying to install and manage the software on a computer, yourself.
Making sure your business's telephone system is up to snuff is a crucial factor in ensuring your business's ability to communicate and survive. Delving into the multitude of features provided by modern telephony systems is exciting and can bring huge rewards in terms of increasing your business's capabilities, productivity, and overall ability to communicate, whether it be with customers, or inter-office communications.
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. If you are searching for an authorized local Cisco, Lucent, Avaya dealer, or certified KS Telecom installer, you have come to the right place. Using our directory you can easily find the right certified telephony equipment dealer nearest you. Just fill out the form above.
Legal Disclaimer The ShoreTel partners that you can find on this website are ordered by client feedback, geographical proximity to your location and other factors. PBX-installers.com is not associated with ShoreTel directly.