Connecticut ShoreTel Phone System Dealers & Authorized vendors
Telecom Industry news
- Powernet Newly Certified by the WBENC as a Women Owned Company
Powernet is pleased to announce it has earned national certification from the Women?s Business Enterprise National Council (WBENC), as a women-owned business. Founded in 1997,WBENC, is a national 501(c)(3) non-profit and the largest third-party certifier of women-owned businesses. Providing a national standard, in-depth review of the company and on site inspection is a rigorous process … Continue reading Powernet Newly Certified by the WBENC as a Women Owned Company →
- VoIP Shortage Expected due to Political Campaigns
Wholesale SIP carrier SipTrunks.org is predicting a shortage of VoIP paths and therefor has opened pre-registration for political campaign. In order to provide campaign teams and political robocall providers with enough capacity, the wholesale VoIP company decided to start working on a first come, first served basis. “Even though many people don’t like to receive … Continue reading VoIP Shortage Expected due to Political Campaigns →
- Telesphere selected as one of the Top Companies to Work for in Arizona
For the second year in a row, CareerBuilder and Republic Media announced today that Telesphere has earned a spot on the CareerBuilder Top Companies to Work for in Arizona list. Telesphere is the nation?s leading provider of fully hosted VoIP and unified cloud communications services for businesses. Top Companies were evaluated and selected based on … Continue reading Telesphere selected as one of the Top Companies to Work for in Arizona →
- Suddenlink Stays Ahead of Subscriber Demand With Device Provisioning and IP Address Management From Incognito Software
Incognito Software, a global provider of broadband software provisioning and service activation solutions, today announced that Suddenlink Communications, one of the largest cable operators in the United States, is using Broadband Command Center and Address Commander from Incognito Software to provision and manage IP addresses for its approximately 1.4 million subscribers. In addition to being … Continue reading Suddenlink Stays Ahead of Subscriber Demand With Device Provisioning and IP Address Management From Incognito Software →
- Allworx Introduces PowerFlex
Allworx, a Windstream company and award-winning developer of Internet Protocol based (IP) phones systems for businesses making the switch to bandwidth-based voice infrastructure, today introduced PowerFlex(TM), its new family of Ethernet switches. PowerFlex is specifically designed to complement its current product line. The benefits are simplified installation and added reliability for Allworx customers. “PowerFlex allows … Continue reading Allworx Introduces PowerFlex →
Our online ShoreTel quote request tool is truly straightforward. You as a buyer are in control, simply answer the different questions below to be matched up with ShoreTel phone system vendors that can meet your requirements. With a few phone system pricing quotes in hand, it's going to be incredibly easier for you to make a decision.
Ever thought about how huge businesses manage to take care of so many calls? From small scale businesses through large businesses, the backbone of a business phone system is their PBX, or "Private Branch Exchange." From the rudimentary days of the old plug-in, manually operated switchboard systems, to the modern computer controlled business phone systems of today - it's more than just a means of communication - the PBX is how things get done. Let's have a look at what it takes to integrate the effectiveness of one of them into your day-to-day workflow.
The initial step you should take would be to enumerate the telephone system requirements of your business. With the sea of services available in the market, the best choice here can help you avoid upgrades in the future, after your PBX has been running for a few years. The business environment is constantly on the move, you'll need a phone sysyem that can expand and grow along with your requirements.
Employee salaries are the price of doing business. However, paying someone just to answer phones, or taking time away from an otherwise skilled employee to perform this menial task is really a waste of funds. You'll be glad to know that most of the same features can be taken care of by many of the current PBX systems. At the most basic level, these "Auto Attendant" features includes options such as allowing the caller to navigate a (potentially huge) menu system, reach specific extensions or access information recordings. Maybe someday we'll even have a PBX that will brew a pot of coffee...
Having your phone system perform automated tasks can save you time and money. Auto-dialing provides a means for the system to place calls (and more) all on it's own. At the most basic level, many of us associate PBX auto-dialing with robo-calls, or telemarketing. However, the systems can do much more than that, especially when blended with modern technology. For example, sending text messages to cell phones automated for informative personal, departmental, or company-wide alerts and notices. Recordings or messages can be delivered as well, and many packages even provide text to speech for reading messages to the recipient, such as crucial e-mails, news or stock alerts, and more.
Modern software has seen a flood of high quality open-source development, and the PBX market is no exception. The "Asterisk" project is a suite of high powered, feature rich software PBX tools, very popular with many businesses. The software runs on a standard PC, along with specialized interface cards to connect you to the outside phone system (including everything from standard phone lines, through ISDN or T1 lines.) Features are rich, including robo-dialing, auto-operator menu systems, voicemail, voice over IP, and much more.
Rather than run this yourself, you an also opt for devices powered by Asterisk, of which many can be found. This can give you many of the rapid development, security, and plugin benefits of Asterisk, without the chore and hassle of trying to install and manage the software on a computer, yourself.
The sheer power delivered by computer driven phone systems, like the modern business PBX, can do wonders for your business. After reviewing some of these potential offerings, no doubt you can see how wide reaching these benefits can be. It's my hope that some of the information above will help you determine the best system for your growing business.
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Recently added ShoreTel partners coverage areas in Connecticut:Woodmont borough |Groton Long Point borough |Hartford city |Danbury city |Shelton city |Norwalk city |Waterbury city |Ansonia city |Torrington city |Milford city (balance) |New London city |Fenwick borough |Bristol city |Litchfield borough |Stonington borough |Danbury city |Bantam borough |Shelton city |Groton city |Bantam borough |Woodmont borough |Stonington borough |Fenwick borough |Middletown city |Derby city |New London city |Woodmont borough |Litchfield borough |Norwalk city |Stamford city |Norwalk city |
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