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- Powernet Newly Certified by the WBENC as a Women Owned Company
Powernet is pleased to announce it has earned national certification from the Women?s Business Enterprise National Council (WBENC), as a women-owned business. Founded in 1997,WBENC, is a national 501(c)(3) non-profit and the largest third-party certifier of women-owned businesses. Providing a national standard, in-depth review of the company and on site inspection is a rigorous process … Continue reading Powernet Newly Certified by the WBENC as a Women Owned Company →
- VoIP Shortage Expected due to Political Campaigns
Wholesale SIP carrier SipTrunks.org is predicting a shortage of VoIP paths and therefor has opened pre-registration for political campaign. In order to provide campaign teams and political robocall providers with enough capacity, the wholesale VoIP company decided to start working on a first come, first served basis. “Even though many people don’t like to receive … Continue reading VoIP Shortage Expected due to Political Campaigns →
- Telesphere selected as one of the Top Companies to Work for in Arizona
For the second year in a row, CareerBuilder and Republic Media announced today that Telesphere has earned a spot on the CareerBuilder Top Companies to Work for in Arizona list. Telesphere is the nation?s leading provider of fully hosted VoIP and unified cloud communications services for businesses. Top Companies were evaluated and selected based on … Continue reading Telesphere selected as one of the Top Companies to Work for in Arizona →
- Suddenlink Stays Ahead of Subscriber Demand With Device Provisioning and IP Address Management From Incognito Software
Incognito Software, a global provider of broadband software provisioning and service activation solutions, today announced that Suddenlink Communications, one of the largest cable operators in the United States, is using Broadband Command Center and Address Commander from Incognito Software to provision and manage IP addresses for its approximately 1.4 million subscribers. In addition to being … Continue reading Suddenlink Stays Ahead of Subscriber Demand With Device Provisioning and IP Address Management From Incognito Software →
- Allworx Introduces PowerFlex
Allworx, a Windstream company and award-winning developer of Internet Protocol based (IP) phones systems for businesses making the switch to bandwidth-based voice infrastructure, today introduced PowerFlex(TM), its new family of Ethernet switches. PowerFlex is specifically designed to complement its current product line. The benefits are simplified installation and added reliability for Allworx customers. “PowerFlex allows … Continue reading Allworx Introduces PowerFlex →
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People are continuously interconnected and being involved in those connections is crucial to keeping vital in today's economy. Keeping these communications flowing, at the heart of your business is the PBX, ensuring salespeople and potential customers alike are able to stay in contact with one another. But what options are there in this ever-changing market?
It isn't really like selecting your long-distance carrier or smartphone. In those markets, the options are usually minimal and it is mostly one size fits all.
As with all else, the business world moves at a different speed. This is one of those decisions that changes everything, determining your ability to scale with long term needs and expansion, your ability to take advantage of the power of the internet in your communications network (with technologies like Voip,) and your ability to remain bulletproof and safe from services failures, by using things like battery backup UPS systems as well as remote administrative functionality. With your business phone system playing such a vital role, let's take a look at a thing or two which you might need to take into account.
Employee salaries are the price of doing business. However, paying someone just to answer phones, or taking time away from an otherwise skilled employee to perform this menial task is really a waste of funds. You'll be glad to know that most of the same features can be taken care of by many of the business phone systems these days, and usually can do it better than a human. At the most basic level, these "Auto Attendant" features includes options such as allowing your users to brows through a touchtone activated menu, reach specific extensions or access information recordings. Maybe someday we'll even have a PBX that will brew a pot of coffee...
More interesting are auto-dial capabilities, which can be used to provide a wide array of useful functions. At the most basic level, many of us associate PBX auto-dialing with robo-calls, or telemarketing. However, the systems can do much more than that, with tasks like sending text messages to cell phones automated for instant and informative personal, departmental, or company-wide alerts and notices. Recordings or messages can be delivered as well, and many packages even provide text to speech for reading messages to the recipient, such as crucial e-mails, news or stock alerts, and more.
In the world of PBX systems, standout devices are manufactured by Avaya and Nortel. Not only have they lead the market for a number of years, and their devices can fit the needs of everything from small business targeted (though feature rich) low end systems, up through devices designed for huge business networks, systems capable of handling thousands of phones, calls, and messages at once.
They are known for high quality VoIP integration, even in their offerings for all sizes of business, from small to large. Among their most popularofferings are the popular CS-1000 Meridian system, and the higher end CS1500 and CS2100 systems.
The sheer power delivered by computer driven telephone systems, like the modern business PBX, can do wonders for your business. After reviewing some of these potential offerings, you can see how wide reaching these benefits can be. It's my hope that some of the information above will help you determine the best system for your growing business.
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