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Telecom Industry news
- Powernet Newly Certified by the WBENC as a Women Owned Company
Powernet is pleased to announce it has earned national certification from the Women?s Business Enterprise National Council (WBENC), as a women-owned business. Founded in 1997,WBENC, is a national 501(c)(3) non-profit and the largest third-party certifier of women-owned businesses. Providing a national standard, in-depth review of the company and on site inspection is a rigorous process … Continue reading Powernet Newly Certified by the WBENC as a Women Owned Company →
- VoIP Shortage Expected due to Political Campaigns
Wholesale SIP carrier SipTrunks.org is predicting a shortage of VoIP paths and therefor has opened pre-registration for political campaign. In order to provide campaign teams and political robocall providers with enough capacity, the wholesale VoIP company decided to start working on a first come, first served basis. “Even though many people don’t like to receive … Continue reading VoIP Shortage Expected due to Political Campaigns →
- Telesphere selected as one of the Top Companies to Work for in Arizona
For the second year in a row, CareerBuilder and Republic Media announced today that Telesphere has earned a spot on the CareerBuilder Top Companies to Work for in Arizona list. Telesphere is the nation?s leading provider of fully hosted VoIP and unified cloud communications services for businesses. Top Companies were evaluated and selected based on … Continue reading Telesphere selected as one of the Top Companies to Work for in Arizona →
- Suddenlink Stays Ahead of Subscriber Demand With Device Provisioning and IP Address Management From Incognito Software
Incognito Software, a global provider of broadband software provisioning and service activation solutions, today announced that Suddenlink Communications, one of the largest cable operators in the United States, is using Broadband Command Center and Address Commander from Incognito Software to provision and manage IP addresses for its approximately 1.4 million subscribers. In addition to being … Continue reading Suddenlink Stays Ahead of Subscriber Demand With Device Provisioning and IP Address Management From Incognito Software →
- Allworx Introduces PowerFlex
Allworx, a Windstream company and award-winning developer of Internet Protocol based (IP) phones systems for businesses making the switch to bandwidth-based voice infrastructure, today introduced PowerFlex(TM), its new family of Ethernet switches. PowerFlex is specifically designed to complement its current product line. The benefits are simplified installation and added reliability for Allworx customers. “PowerFlex allows … Continue reading Allworx Introduces PowerFlex →
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Small businesses must frequently maintain contact with their valued clients, and personnel.People are constantly interconnected and exchanging valuable, important information. As a business, your phone system, or "PBX," is the key to keeping communications flowing, ensuring sales agents and customers as well are able exchange information. But what options are there in this ever-changing market?
Most of the time , home phone systems are uncomplicated to decide on, with very few options and a small amount of service providers to look at. That is no big surprise, for personal usage, there's not a lot of variety with regards to necessary options or high tech abilities.
Like with all else, the business world moves at a different speed. This really is one of those decisions that changes every thing, influencing your ability to scale with potential future needs and business expansion, your means to take advantage of the power of the net in your communications network (with technology like Voice over ip,) and your capacity to continue to be bulletproof and protected from services outages, with things like battery backup UPS systems as well as remote administrative capacities. With your business phone system being so important, let's take a look at a thing or two which you may need to keep in mind.
You really need to be prepared for nearly anything, to operate a successful business. It is a little ironic to be thinking of really advanced business phone systems, and realize that it is going to be driven by a power supply from a power grid engineered to the needs of the last century. And worse, a modern computerized system can be brought to its knees by a power outage. The good news is many modern PBX telephone systems come complete with their own integrated UPS (uninterruptible power supply) to prevent this from ending your communications. Even in the event of a blackout, your clients and employees will still be able to count on communications going unimpeded, and the hub of your communications will be left unscathed.
Modern software has seen a flood of high quality open-source development, and the PBX market is no exception. The "Asterisk" project is a suite of high powered, feature rich software PBX tools, very popular with many businesses. The software runs on a standard PC, along with specialized interface cards to connect you to the outside phone system (including everything from standard phone lines, through ISDN or T1 lines.) Features are rich, including robo-dialing, auto-operator menu systems, voicemail, voice over IP, and much more.
However, if you go this route, you'll either need to administer all of this yourself, or hire an expert to setup and administer the system for you. The software can be difficult to install and configure without experience, requiring a good deal of time to familiarize yourself with it.
"Can you hear me now?" isn't something you want your customers or employees to have to utter. Making sure you're prepared to deal with any communications needs that may crop up is serious demand of modern business. Your selection of a business phone system will ensure that you're capable of seamless integration with other modern technology, keeping your business agile and responsive to the market's demands.
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