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Telecom Industry news

  • Powernet Newly Certified by the WBENC as a Women Owned Company
    Powernet is pleased to announce it has earned national certification from the Women?s Business Enterprise National Council (WBENC), as a women-owned business. Founded in 1997,WBENC, is a national 501(c)(3) non-profit and the largest third-party certifier of women-owned businesses. Providing a national standard, in-depth review of the company and on site inspection is a rigorous process … Continue reading Powernet Newly Certified by the WBENC as a Women Owned Company →
  • VoIP Shortage Expected due to Political Campaigns
    Wholesale SIP carrier SipTrunks.org is predicting a shortage of VoIP paths and therefor has opened pre-registration for political campaign. In order to provide campaign teams and political robocall providers with enough capacity, the wholesale VoIP company decided to start working on a first come, first served basis. “Even though many people don’t like to receive … Continue reading VoIP Shortage Expected due to Political Campaigns →
  • Telesphere selected as one of the Top Companies to Work for in Arizona
    For the second year in a row, CareerBuilder and Republic Media announced today that Telesphere has earned a spot on the CareerBuilder Top Companies to Work for in Arizona list. Telesphere is the nation?s leading provider of fully hosted VoIP and unified cloud communications services for businesses. Top Companies were evaluated and selected based on … Continue reading Telesphere selected as one of the Top Companies to Work for in Arizona →
  • Suddenlink Stays Ahead of Subscriber Demand With Device Provisioning and IP Address Management From Incognito Software
    Incognito Software, a global provider of broadband software provisioning and service activation solutions, today announced that Suddenlink Communications, one of the largest cable operators in the United States, is using Broadband Command Center and Address Commander from Incognito Software to provision and manage IP addresses for its approximately 1.4 million subscribers. In addition to being … Continue reading Suddenlink Stays Ahead of Subscriber Demand With Device Provisioning and IP Address Management From Incognito Software →
  • Allworx Introduces PowerFlex
    Allworx, a Windstream company and award-winning developer of Internet Protocol based (IP) phones systems for businesses making the switch to bandwidth-based voice infrastructure, today introduced PowerFlex(TM), its new family of Ethernet switches. PowerFlex is specifically designed to complement its current product line. The benefits are simplified installation and added reliability for Allworx customers. “PowerFlex allows … Continue reading Allworx Introduces PowerFlex →

If you are looking for an up-to-date business phone system, one does need to make sure that you review the different options on the market as well as get professional advise and business phone system prices from several different providers. Please use our local VoIP PBX dealer quote tool below to receive prices from several different distributors within your local local area.

From internal communications between employees, to collaboration with remote branches, to incoming calls from clients or customers, the backbone of a business telephone system is their PBX, or "Private Branch Exchange." From the rudimentary days of the old plug-in, manually operated switchboard systems, to the vast, feature rich business telephone systems of today - it's more than just a means of communication - the PBX is how things get done. Let's have a look at what it takes to bring this technology into your company, or upgrade its existing system.

Most of the time , home telephone systems are straightforward to decide on, with not many options and a few vendors to choose between. That's no big surprise, for personal use, there's not a lot of variety with regards to needed features or advanced abilities.

Like with all else, the business world moves at a different pace. Features can make or break your office telephone system, influencing your ability to scale with long term requirements and business expansion, your ability to take advantage of the effectiveness of the internet as part of your communications network (with technology such as Voip,) and your ability to remain bulletproof and safe from services failures, with products such as battery back-up UPS systems and remote management functionality. To give you a sense of just how essential these features can be, consider just how your enterprise is impacted by this.

Hiring an operator or receptionist is often times unnecessary, or just unfeasible if you have too many incoming calls. The same tasks performed by receptionist on the phone can be taken care of by many of the business phone systems these days, and usually can do it better than a human. At the most basic level, these "Auto Attendant" features includes options such as allowing the caller to navigate a (potentially huge) menu system, reach specific extensions or access information recordings. Now if only they had a phone system that will brew a pot of coffee...

More interesting are auto-dial capabilities, which can be used to provide a wide array of useful functions. At the most basic level, many of us associate PBX auto-dialing with robo-calls, or telemarketing. However, the systems can do much more than that, especially when blended with modern technology. For example, sending text messages to cell phones automated for instant and informative personal, departmental, or company-wide alerts and notices. Voicemail from important numbers can be forwarded instantly, and many packages even provide text to speech for reading messages to the recipient, such as crucial e-mails.

A unique option in the market is the "Hosted PBX." Rather than running the system yourself, a hosted PBX is a standard business phone system, hosted and managed by a provider. The advantage is largely that you can take a hands off approach to the system, and have little investment in equipment. Calls can easily be routed to other numbers as well, such as cells and home phones. The advantages do come at a price though, with much of your system being tied up remotely, which can become a nightmare should you later switch to a local system. Transferring everything from menus to voicemail to extensions to the new system can become difficult.

The sheer power delivered by computer driven telephone systems, like the modern business PBX, can do wonders for your business. After reviewing some of these potential offerings, you can see how wide reaching these benefits can be. The considerations mentioned here should help you determine what will really benefit you in a business phone system.

To find a VoIP PBX telephone system dealer or partner in the local area, scroll up and fill out the form above to have the top VoIP PBX deakers fight for your business.

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. If you are searching for an authorized local Cisco, Lucent, Avaya dealer, or authorized Iwatsu support, you have come to the right place. Using our directory you can easily find the right certified telephony equipment dealer nearest you. Just fill out the form above.

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