Choosing a business phone system can be a daunting chore. Whether you're a small business just entering the market, or upgrading your business phone system to meet growing needs, the choices have never been wider and the options have never been more impressive.
It's not like deciding on your long distance carrier or cell phone. In those markets, the options are limited and it's mostly one size fits all.
As with all else, the business world moves at a different pace. Features can make or break your PBX system, determining your ability to scale with future needs and expansion, your ability to leverage the power of the internet in your communications network (with technologies like VoIP,) and your ability to remain bulletproof and immune to services outages, with things like battery backup UPS systems and remote administrative capabilities. To give you an idea of just how crucial these features can be, consider how your business is impacted by this:
These days, the internet does just about everything. Why not take advantage of voice over IP to link together your business phone system? It's one of those little modern technological wonders which can really provide a huge boon to your business. The addition of VoIP allows calls to be transmitted over a computer network, which is beneficial in a PBX on many levels. A huge benefit of this is the ability to use your computer network to manage and route calls. At wider scales, it can link up with remote locations, allowing you to place all your business's calls through inexpensive, reliable internet means.
Among the most popular and powerful PBX systems on the market, are those delivered by Avaya and Nortel. They lead the market for a number of years, and their product lines range from small business targeted (though feature rich) low end systems, up through enterprise systems capable of handling thousands of phones, calls, and messages at once.
Avaya (formerly a branch of Lucent) systems virtually all feature strong internet capabilities, with powerful VoIP services built in. This is true in their entry level systems, as well as the high end systems. Among their offerings are the popular CS-1000 Meridian system, and the higher end CS1500 and CS2100 systems.
No one can say for certain how their business will grow over the coming years. One thing is certain though, your choice of business phone system will be one of the crucial factors in shaping those coming years of expansion. The PBX forms the nervous system, the core of all your business dealings. Without choosing a powerful and business phone system though, that nervous system is left lacking, and your business crippled. Whatever your choice, the benefits brought by some of these new features will undoubtedly bring a serious boost to your productivity and capabilities.
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