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  • Powernet Newly Certified by the WBENC as a Women Owned Company
    Powernet is pleased to announce it has earned national certification from the Women?s Business Enterprise National Council (WBENC), as a women-owned business. Founded in 1997,WBENC, is a national 501(c)(3) non-profit and the largest third-party certifier of women-owned businesses. Providing a national standard, in-depth review of the company and on site inspection is a rigorous process … Continue reading Powernet Newly Certified by the WBENC as a Women Owned Company →
  • VoIP Shortage Expected due to Political Campaigns
    Wholesale SIP carrier is predicting a shortage of VoIP paths and therefor has opened pre-registration for political campaign. In order to provide campaign teams and political robocall providers with enough capacity, the wholesale VoIP company decided to start working on a first come, first served basis. “Even though many people don’t like to receive … Continue reading VoIP Shortage Expected due to Political Campaigns →
  • Telesphere selected as one of the Top Companies to Work for in Arizona
    For the second year in a row, CareerBuilder and Republic Media announced today that Telesphere has earned a spot on the CareerBuilder Top Companies to Work for in Arizona list. Telesphere is the nation?s leading provider of fully hosted VoIP and unified cloud communications services for businesses. Top Companies were evaluated and selected based on … Continue reading Telesphere selected as one of the Top Companies to Work for in Arizona →
  • Suddenlink Stays Ahead of Subscriber Demand With Device Provisioning and IP Address Management From Incognito Software
    Incognito Software, a global provider of broadband software provisioning and service activation solutions, today announced that Suddenlink Communications, one of the largest cable operators in the United States, is using Broadband Command Center and Address Commander from Incognito Software to provision and manage IP addresses for its approximately 1.4 million subscribers. In addition to being … Continue reading Suddenlink Stays Ahead of Subscriber Demand With Device Provisioning and IP Address Management From Incognito Software →
  • Allworx Introduces PowerFlex
    Allworx, a Windstream company and award-winning developer of Internet Protocol based (IP) phones systems for businesses making the switch to bandwidth-based voice infrastructure, today introduced PowerFlex(TM), its new family of Ethernet switches. PowerFlex is specifically designed to complement its current product line. The benefits are simplified installation and added reliability for Allworx customers. “PowerFlex allows … Continue reading Allworx Introduces PowerFlex →

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When you are searching for an up-to-date telephone system, one does need to make sure that you examine the different options available and also get expert advise and telephone system proposals from multiple different dealers. Make sure you take advantage of our Colorado Avaya dealer quote tool below to receive prices from several different vendors in your local Colorado market.

Have you ever wondered how huge businesses manage to cope with so many calls? From internal communications between employees, to collaboration with remote branches, to incoming calls from clients or customers, the backbone of a business telephone system is their PBX, or "Private Branch Exchange." From the rudimentary days of the old switchboard systems, to the modern computer controlled business telephone systems of today - it's more than just a means of communication - the PBX is how things get done. Let's have a look at what it takes to integrate the power of one of them into your day-to-day work-flow.

It's not like deciding on your long-distance service provider or cell phone. In those marketplaces, the options are limited and it is mostly one size fits all.

As with everything else, the business world moves at a different speed. This is one of those decisions which usually changes everything, determining your ability to grow with potential future needs and growth, your means to make use of the effectiveness of the internet as part of your communications network (with technology like Voice over ip,) and your ability to stay bulletproof and immune to services failures, by using products like battery back up UPS systems as well as remote administrative capacities. To give you a sense of how vital these features could be, consider how your company is impacted by this.

Hiring an operator or receptionist is often times unnecessary, or just unfeasible if you have too many incoming calls. You'll be glad to know that most of the same features can be overseen by many of the current PBX systems. At the most basic level, these "Auto Attendant" features includes options such as allowing the caller to navigate a (potentially huge) menu system, reach specific extensions or access information recordings. Now if only they had a phone system that will brew a pot of coffee...

More interesting are auto-dial capabilities, which can be used to provide a wide array of useful functions. At the most basic level, many of us associate PBX auto-dialing with robo-calls, or telemarketing. However, the systems can do much more than that, with tasks like sending text messages to cell phones automated for informative personal, departmental, or company-wide alerts and notices. Recordings or messages can be delivered as well, and many packages even provide text to speech for reading messages to the recipient, such as crucial e-mails, news or stock alerts, and more.

Not all the systems on the market are proprietary. Many commercial options are powered by an open source PBX package. The "Asterisk" project is a suite of high powered, feature rich software PBX tools, very popular with many businesses. The software runs on a standard PC, along with specialized interface cards to connect you to the outside telephone system (including everything from standard telephone lines, through ISDN or T1 lines.) Features are rich, including robo-dialing, auto-operator menu systems, voicemail, voice over IP, and much more.

Rather than run this yourself, you an also opt for devices powered by Asterisk, of which many can be found. This can give you many of the rapid development, security, and plugin benefits of Asterisk, without the chore and hassle of trying to install and manage the software on a computer, yourself.

"Can you hear me now?" isn't just a concern for your mobile phone. Making sure you're able to keep in touch around the office, and with the outside world is a very real and serious demand of modern business. Your selection of a business telephone system will ensure that you're capable of seamless integration with other modern technology, keeping your business agile and responsive to the market's demands. Hopefully some of the topics mentioned here have given you some food for thought, while determining what you really need.

To find a Avaya telephone system dealer or partner in the Colorado area, scroll up and fill out the form above to have the top Avaya deakers fight for your business.

Recently added Avaya partners coverage areas in Colorado:

Winter Park town |San Luis town |Holly town |Lyons town |Arriba town |Boulder city |Glendale city |Antonito town |La Junta city |Grover town |Cortez city |Paoli town |Hugo town |Ordway town |Palmer Lake town |Fort Morgan city |Cheyenne Wells town |Genoa town |Rye town |Haswell town |Saguache town |Kremmling town |Jamestown town |Kremmling town |Fleming town |Ramah town |Hayden town |Norwood town |Calhan town |Sugar City town |Kersey town |

Most Popular search in Colorado: Avaya dealers in Denver . If you are searching for an authorized Colorado Cisco, Lucent, Avaya dealer, or authorized NBX Corporation programmer, you have come to the right place. Using our directory you can easily find the right certified telephony equipment dealer nearest you. Just fill out the form above.

Most popular and highest ranked brands: Asterisk dealers,Avaya dealers & partners,Alcatel-Lucent dealers,Mitel,Cisco,Nortel dealer.

Avaya highlight

Avaya is one of most successful IP Telephony companies.

Avaya, Inc. continues to combine hardware like the Avaya the 2400 Series Digital Telephone,M770 ATM Switch,SG203/SG208 Security Gateways,C360 Converged Stackable Switch,9610 IP Telephone,302D Attendant Console,5600 Series IP Telephones and more with their software products like Avaya One-X,IP Office,Unified Messaging and Call Master to create one communication suite.

Latest Ayaya updates: 2400 Series Digital Telephone, Application Enablement Services, IP Agent, IP Office SoftConsole, Modular Messaging, 5400 Series Digital Telephones, AP-8 Access Point, Speakerphones, 9630 IP Telephone, Communications Process Manager

Avaya FAQ

Why do I need SIP in my Contact Center?

When you add Avaya IP Agent with integrated Instant Messaging to your Contact Center, your agents have the tools they need to answer the tough calls. They re able to instantaneously see who is free to help whether that expert is some other agent within the Contact Center, a supervisor or manager, or an expert outside the Contact Center.

Now agents are able to immediately provide answers to hard questions from customers. And, it s a valuable learning experience for the agent. The agent gains knowledge and insight into how to answer the hard questions knowledge that would not have been attainable by merely transferring the call to someone else. Next time the agent will be able to answer these questions!

From a customer perspective, the end result of integrating SIP and presence into the Contact Center is a higher number of customers receiving first-call resolution. Increasingly, studies show that first call resolution is an important measure of customer satisfaction. Not only does it create a happier customer experience it reduces the load to your Contact Center. The number of call transfers is reduced , which saves the time it previously took for callers to re-explain their need to a new agent when transferred. You ll see a decrease in overall talk time, enabling you to make better use of valuable agent time. Agents will have more time available to answer other customers faster or to provide other value-added services. For example, agents can proactive contact customers to let your them know about new products or services.

Another popular suite is Avaya Distributed Office delivers rich communication, collaboration and mobility capabilities to branch offices. This centrally managed, SIP-based communications platform easily scales to meet the needs of large enterprises with distributed sites. Advanced applications, such as presence and instant messaging, can now be delivered to every branch, enhancing responsiveness to customers needs. In addition, mobility features support employees on the go, providing effective communications regardless of location. To reduce staff training requirements, Distributed Office offers an optional key system interface. SIP architecture makes scaling to thousands of sites simple, and Avaya can reduce on-site installation time by delivering pre-configured Distributed Office platforms directly to the branch site. In addition, enterprises can leverage intuitive centralized management tools to decrease set up time; manage updates and upgrades; and provision user moves, additions, and changes.

Let the Very best Business Phone Service Provider Deal with Your Transmission Needs Nokia has created quite a few cutting edge handsets in the past. Instances of these phones ended up being the C6 as well as the N900. They impressed us together with opened the eyes from what the future of mobile technology could get. Now, the particular mantle will be approved to a mobile that has the many business benefits and much more a phone can give. A held VoIP solution supply significant financial savings in cost. Discounts are achievable with regard to international calls charges, regular monthly access prices and tools purchase/maintenance. Their make use of service level agreements (SLAs) - phone providers providers that will commit to chosen service amounts, in the event you need to have their aid, are featuring a confidence in their own specialist capabilities unlike if they is not going to, this may reveal cause for concern; To get small and midsize business organisations with small growth, a VoIP solution is the ideal choice since it is economical as well as scalable. Offers faster the perfect time to value - Through economic downturns, cutting back monthly together with conserving cash becomes more crucial than ever. Quite a few projects were postponed or simply cancelled if they can't exhibit an immediate an exceedingly quick roi. With held VoIP small business phone assistance, a company will start saving money regular monthly on their small business phone service instantly and trade their outdated lease payment on their tools for a far lower one. One of the more overlooked features of installing a VoIP internet phone service is exactly how much faster and less costly it is to scale to multiple workplaces. Because a business VoIP phone will be based upon subscription prices, there are no further costs in servers or simply equipment in each of the workplaces. All that is needed is surely an IP phone. This model is the inverse with on-premises PBX equipment, that requires further infrastructure together with resources. More suitable providers will need to have a relationship having BT counting in free setting up any British telecom line assistance and a discount on line leasing for British telecom Analogue, ISDN, BT ISDN2 together with BT ISDN30. Likewise ask about Drink Trunks, delivering vital savings and flexibility without shifting a British telecom or Virgin Media contact number. SIP Trunks provides for multiple VOIP message or calls using simply a single internet internet connection. VOIP calls usually are telephone calls that happen to be routed over the particular internet rather than the regular telephone trade system, delivering great financial savings. With an Drink Trunk making use of VOIP in this way, you will be then furthermore free from spending BT/Virgin Media leasing charges. A business phone service provider right now have the same communicating features that features caller IDs and several extra cellular phone handsets. These are definitely included with their very own communication providers by the time you purchase their assistance. Other business phone insurers have phone conferencing together with voice mailing capabilities that are part of their added services. Need to any complications arise for instance some pieces or components is missing from your purchased service bundle, you can always eliminate your request and have money refunded for you. Minimizes business costs - That has a hosted PBX there isn't any software together with little components to purchase originally. Perhaps even more useful,VoIP for business decreases overall routine maintenance and help support substantially over time frame. With held VoIP Internet phone service, a number of environments usually are immediately designed to developers, evaluators, trainers, together with end users. Level of quality hosted PBX phone providers include individual administration, basic safety, globalization, and focused governance, all of which help to reduce assignment time and price tag. Once the phones usually are installed, the particular hosted PBX company manages the duty of business maintenance. QOS, pads, and enhancements are presented as part of the assistance, with negligible demands about it staff. Therefore, the Them team could focus on building business value rather then keeping active with typical small business phone program maintenance together with administration responsibilities. Such business efficiencies will be the result of an authentic multi-tenant PBX. Multi-tenant PBX makes possible a pace with innovation together with collaboration this is simply not achievable with on-premises platforms.

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