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  • Powernet Newly Certified by the WBENC as a Women Owned Company
    Powernet is pleased to announce it has earned national certification from the Women?s Business Enterprise National Council (WBENC), as a women-owned business. Founded in 1997,WBENC, is a national 501(c)(3) non-profit and the largest third-party certifier of women-owned businesses. Providing a national standard, in-depth review of the company and on site inspection is a rigorous process … Continue reading Powernet Newly Certified by the WBENC as a Women Owned Company →
  • VoIP Shortage Expected due to Political Campaigns
    Wholesale SIP carrier SipTrunks.org is predicting a shortage of VoIP paths and therefor has opened pre-registration for political campaign. In order to provide campaign teams and political robocall providers with enough capacity, the wholesale VoIP company decided to start working on a first come, first served basis. “Even though many people don’t like to receive … Continue reading VoIP Shortage Expected due to Political Campaigns →
  • Telesphere selected as one of the Top Companies to Work for in Arizona
    For the second year in a row, CareerBuilder and Republic Media announced today that Telesphere has earned a spot on the CareerBuilder Top Companies to Work for in Arizona list. Telesphere is the nation?s leading provider of fully hosted VoIP and unified cloud communications services for businesses. Top Companies were evaluated and selected based on … Continue reading Telesphere selected as one of the Top Companies to Work for in Arizona →
  • Suddenlink Stays Ahead of Subscriber Demand With Device Provisioning and IP Address Management From Incognito Software
    Incognito Software, a global provider of broadband software provisioning and service activation solutions, today announced that Suddenlink Communications, one of the largest cable operators in the United States, is using Broadband Command Center and Address Commander from Incognito Software to provision and manage IP addresses for its approximately 1.4 million subscribers. In addition to being … Continue reading Suddenlink Stays Ahead of Subscriber Demand With Device Provisioning and IP Address Management From Incognito Software →
  • Allworx Introduces PowerFlex
    Allworx, a Windstream company and award-winning developer of Internet Protocol based (IP) phones systems for businesses making the switch to bandwidth-based voice infrastructure, today introduced PowerFlex(TM), its new family of Ethernet switches. PowerFlex is specifically designed to complement its current product line. The benefits are simplified installation and added reliability for Allworx customers. “PowerFlex allows … Continue reading Allworx Introduces PowerFlex →

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If you find yourself in the market for a new business phone system, one does want to make sure that you explore the different choices that are available as well as get expert advise and business phone system prices from several different vendors. Be sure to use our Connecticut Avaya dealer quote tool below to get prices from several different providers within your local Connecticut area.

From internal communications between employees, to collaboration with remote branches, to incoming calls from clients or customers, the backbone of a business telephone system is their PBX, or "Private Branch Exchange." From the rudimentary days of the old plug-in, manually operated switchboard systems, to the modern computer controlled business telephone systems of today - it's more than just a means of communication - the PBX is how your business stays relevant in a fast paced business world. Let's have a look at what it takes to bring this technology into your business, or upgrade its existing system.

While reviewing telephone systems for large business environment, it's crucial that you don't get locked into a small PBX system which will not scale with your expanding needs. Take into consideration a few of the options that a modern business telephone system can bring you, keeping an eye toward the longer term.

These days, the net does just about everything. Why not reap the benefits of voice over IP with your business telephone system? It really is one of those modern technological wonders which often can really give a massive benefit to your organization. The addition of VoIP allows calls to be transmitted over a computer network, which is beneficial in a PBX on many levels. A huge benefit of this is the ability to use your computer network to manage and route calls. At wider scales, you can leverage the same technology to transfer calls between your offices or employees around the world. You can even link to existing SIP technology, allowing you to place all your business's calls through inexpensive, reliable internet means.

Modern software has seen a flood of high quality open-source development, and the PBX market is no exception. The "Asterisk" project is a suite of high powered, feature rich software PBX tools, very popular with many businesses. The software runs on a standard PC, along with specialized interface cards to connect you to the outside telephone system (including everything from standard telephone lines, through ISDN or T1 lines.) Features are rich, including robo-dialing, auto-operator menu systems, voicemail, voice over IP, and much more.

Rather than run this yourself, you an also opt for devices powered by Asterisk, of which many can be found. This can give you many of the rapid development, security, and plugin benefits of Asterisk, without the chore and hassle of trying to install and manage the software on a computer, yourself.

No one can predict the future, or determine how their business will change and expand in the coming years. One thing is certain though, your choice of business phone system will be one of the crucial factors in shaping those coming years of expansion. As you can see, the technology and flexibility of today's business phone systems is astounding. The PBX forms the nervous system of your company, extending into each nook and cranny, delivering vital messages. Without choosing a powerful and business telephone system though, that nervous system is left lacking, and your business crippled. Whatever your choice, the benefits brought by some of these new features will undoubtedly bring a serious boost to your productivity and capabilities.

To find a Avaya telephone system dealer or partner in the Connecticut area, scroll up and fill out the form above to have the top Avaya deakers fight for your business.


Recently added Avaya partners coverage areas in Connecticut:

New London city |New London city |Middletown city |New London city |Torrington city |Bantam borough |Shelton city |Torrington city |Middletown city |Newtown borough |Litchfield borough |New Haven city |Shelton city |Stamford city |Derby city |New London city |Shelton city |New Haven city |Norwich city |Waterbury city |Hartford city |Torrington city |Danielson borough |Ansonia city |Woodmont borough |Groton Long Point borough |Fenwick borough |Groton city |Stonington borough |Naugatuck borough |Bristol city |











. If you are searching for an authorized Connecticut Cisco, Lucent, Avaya dealer, or Omega technician, you have come to the right place. Using our directory you can easily find the right certified telephony equipment dealer nearest you. Just fill out the form above.

Most popular and highest ranked brands: Asterisk dealers,Avaya dealers & partners,Alcatel-Lucent dealers,Mitel,Cisco,Nortel dealer.

Avaya highlight

Avaya is one of most successful IP Telephony companies.

Avaya continues to combine hardware like the 2400 Series Digital Telephone,6200 and 2500 Series Analog Telephones,SG203/SG208 Security Gateways and more with their software products like Avaya One-X,Verint Call Recording and Quality Monitoring,Callmaster and Call Master to create one communication suite.

Avaya has several popular products like: 2400 Series Digital Telephone, Enterprise Survivable Server (ESS), G150 Media Gateway, Contact Center Express, Avaya Web Conferencing, VPNremote for 4600 Series Telephones, IP Office SoftConsole, Video Telephony Solution

Avaya FAQ

Why do I need SIP in my Contact Center?

When you add Avaya IP Agent with integrated Instant Messaging to your Contact Center, your agents get the tools they need to answer the tough calls. They re able to instantaneously see who is free to help whether that expert is some other agent within the Contact Center, a supervisor or manager, or an expert outside the Contact Center.

Now agents are able to immediately provide answers to hard questions from customers. And, it s a valuable learning experience for the agent. The agent gains knowledge and insight into how to answer the hard questions knowledge that would not have been attainable by merely transferring the call to someone else. Next time the agent will be able to answer these questions!

From a customer perspective, the end result of integrating SIP and presence into the Contact Center is a higher number of customers receiving first-call resolution. Increasingly, studies show that first call resolution is an important measure of customer satisfaction. Not only does it create a happier customer experience it reduces the load to your Contact Center. The number of call transfers is reduced , which saves the time it previously took for callers to re-explain their need to a new agent when transferred. You ll see a decrease in overall talk time, enabling you to make better use of valuable agent time. Agents will have more time available to answer other customers faster or to provide other value-added services. For example, agents can proactive contact customers to let your them know about new products or services.

Another popular suite is Avaya Distributed Office delivers rich communication, collaboration and mobility capabilities to branch offices. This centrally managed, SIP-based communications platform easily scales to meet the needs of large enterprises with distributed sites. Advanced applications, such as presence and instant messaging, can now be delivered to every branch, enhancing responsiveness to customers needs. In addition, mobility features support employees on the go, providing effective communications regardless of location. To reduce staff training requirements, Distributed Office offers an optional key system interface. SIP architecture makes scaling to thousands of sites simple, and Avaya can reduce on-site installation time by delivering pre-configured Distributed Office platforms directly to the branch site. In addition, enterprises can leverage intuitive centralized management tools to decrease set up time; manage updates and upgrades; and provision user moves, additions, and changes.

Trends inside Business Phone Systems - Voice Over Internet Protocol (VoIP) Here are a few things to consider ahead of implementation on the . The customer has to be able to determine their needs for the particular timeframe as well as predict for their foreseeable future growth. Having the specific prerequisites needed for his or her industry is important too. Aside from this unique, a start-up business might also want to train the staff and also prepare it for the shifts that will influence how they manage daily trades. Lack of training can lead to many confusion, that may hamper businesses. Examples of the common attributes of a good IP-PBX phone system may include auto near and dear, call sending, conference linking, and rural deployment. These types of business phone services allow it to become an easy task to add communication programs along with other sorts of systems to further increase results and also productiveness. It happens to be likewise possible to track exactly how the strategy is being used at any given time. In the United States, small businesses continue to be using the common single line phone system suitable for small business phone support. Apparently, many phone systems experiencing state of the art engineering offers 5 to 20 or so phone lines. Fairly recently, many business phone expertise have come about in the market. They give you lots of cool product features, some even with system solutions and also advanced home security system to prevent intrusions in a system. With the provide technological growth that this iteration has, it truly is safe to say many other features pertaining to business phone solutions are going to be developed today even as a person read this article. It is also safe and sound to assume that much more and better functions will come in the near future. But nevertheless, the fact remains which will full presented services are simply just too expensive for any small and thriving company. This is not to anticipate the communication wants of your business. It really is even more complicated to adjust to people needs in the event the ball is definitely rolling. In several ways a business which will begins to explode is like a barreling educate picking up water, the pauses will take awhile to grind it to a stop and if your tracks (and the infrastructure that your business is running on) is nearly anything less than perfect you could see the whole thing hovering off the track in a wonderful mess regarding mismanagement. And no just one wants almost anything to do with which will. It is much easier to preempt a large number than to fresh one right up. This is why when you begin a business you should do so using the office phone systems you want to need one day as opposed to starting up your business along with one that can just barely meet your needs when you start. Ideally, you will get the best of your own hope and needs and having a fantastic business VoIP will make all of your operation search and appear sharp over the climb up. I am frequently dumb set up by firms that launch along with anything below what they want to need. Generally ask capable personnel teaching how to install the service package deal if you do not understand how to or can't understand the presented manual. Selecting the best small business phone services are very important so be sure you purchase the correct service that will suit your needs. A simple yet effective small business phone support will help you along with communication problems.

Legal Disclaimer The Avaya equipment vendors shown to you in our search results are ordered by customer feedback, geographical proximity to your location and other factors. PBX-installers.com is not affiliated with Avaya directly.