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  • Powernet Newly Certified by the WBENC as a Women Owned Company
    Powernet is pleased to announce it has earned national certification from the Women?s Business Enterprise National Council (WBENC), as a women-owned business. Founded in 1997,WBENC, is a national 501(c)(3) non-profit and the largest third-party certifier of women-owned businesses. Providing a national standard, in-depth review of the company and on site inspection is a rigorous process … Continue reading Powernet Newly Certified by the WBENC as a Women Owned Company →
  • VoIP Shortage Expected due to Political Campaigns
    Wholesale SIP carrier SipTrunks.org is predicting a shortage of VoIP paths and therefor has opened pre-registration for political campaign. In order to provide campaign teams and political robocall providers with enough capacity, the wholesale VoIP company decided to start working on a first come, first served basis. “Even though many people don’t like to receive … Continue reading VoIP Shortage Expected due to Political Campaigns →
  • Telesphere selected as one of the Top Companies to Work for in Arizona
    For the second year in a row, CareerBuilder and Republic Media announced today that Telesphere has earned a spot on the CareerBuilder Top Companies to Work for in Arizona list. Telesphere is the nation?s leading provider of fully hosted VoIP and unified cloud communications services for businesses. Top Companies were evaluated and selected based on … Continue reading Telesphere selected as one of the Top Companies to Work for in Arizona →
  • Suddenlink Stays Ahead of Subscriber Demand With Device Provisioning and IP Address Management From Incognito Software
    Incognito Software, a global provider of broadband software provisioning and service activation solutions, today announced that Suddenlink Communications, one of the largest cable operators in the United States, is using Broadband Command Center and Address Commander from Incognito Software to provision and manage IP addresses for its approximately 1.4 million subscribers. In addition to being … Continue reading Suddenlink Stays Ahead of Subscriber Demand With Device Provisioning and IP Address Management From Incognito Software →
  • Allworx Introduces PowerFlex
    Allworx, a Windstream company and award-winning developer of Internet Protocol based (IP) phones systems for businesses making the switch to bandwidth-based voice infrastructure, today introduced PowerFlex(TM), its new family of Ethernet switches. PowerFlex is specifically designed to complement its current product line. The benefits are simplified installation and added reliability for Allworx customers. “PowerFlex allows … Continue reading Allworx Introduces PowerFlex →

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Those who are wanting to buy an up-to-date phone system, you do want to make sure that you study the different choices that are available as well as get professional advise and phone system prices from several different dealers. Please make sure to make use of our Connecticut Avaya dealer quote tool below to obtain prices from several different providers in your local Connecticut market.

People are continuously interconnected and exchanging valuable, important information. Keeping these communications flowing, at the heart of your business is the PBX, making sure salespeople and potential customers as well are able exchange information. But what options are there in this ever-changing market?

It is not like deciding on your long-distance provider or mobile phone. In those marketplaces, your options are usually limited and it is mostly one size fits all.

But a PBX is definitely an entirely different decision. Businesses have a variety of different requirements and particular wishes in terms of communications. This is one of those decisions which usually changes every thing, determining your ability to scale with long term requirements and business expansion, your means to take advantage of the power of the net as part of your communications network (with technology such as Voip,) and your capacity to stay bulletproof and immune to services failures, with things such as battery backup UPS systems and remote administrative capabilities. To give you a sense of just how essential these functions could be, consider how your business is impacted by this.

Power failures happen regularly. It's somewhat ironic to be thinking of leading edge business phone systems, and understand that it's going to be driven by a power supply from a power grid designed for the requirements of the last century. And worse, a modern computerized system could be brought to its knees by a power outage. The good news is many modern-day PBX telephone systems come complete with their own built-in UPS (uninterruptible power supply) to prevent this from ending your phone calls. Even in the event of a blackout, the hub of your communications will be left unscathed.

If you'd prefer not fit a PBX into your business's physical location, there are hosting options available. Rather than running the system yourself, a hosted PBX is a run remotely, usually leased on a monthly or yearly basis. The advantage is largely that you can take a hands off approach to the system, and have little investment in equipment. Calls can easily be routed to other numbers as well, such as cells and home phones. The advantages do come at a price though, with much of your system being tied up remotely, which can become a nightmare should you later switch to a local system. Transferring everything from menus to voicemail to extensions to the new system can become difficult.

The sheer power delivered by computer driven phone systems, like the modern business PBX, can do wonders for your business. But each business has unique needs and demands, and there is really no one size fits all solution. It's my hope that some of the information above will help you determine the best system for your growing business.

To find a Avaya phone system dealer or partner in the Connecticut area, scroll up and fill out the form above to have the top Avaya deakers fight for your business.


Recently added Avaya partners coverage areas in Connecticut:

West Haven city |Milford city (balance) |New London city |Milford city (balance) |Danbury city |Groton city |Naugatuck borough |Litchfield borough |Middletown city |Shelton city |Ansonia city |Torrington city |Derby city |Bridgeport city |West Haven city |Woodmont borough |Groton Long Point borough |New London city |Jewett City borough |West Haven city |Middletown city |Groton Long Point borough |Danielson borough |Bristol city |Stonington borough |Danbury city |Danbury city |Ansonia city |Litchfield borough |Bantam borough |Milford city (balance) |











. If you are searching for an authorized Connecticut Cisco, Lucent, Avaya dealer, or qualified Applied Voice Technology (AVT) dealer, you have come to the right place. Using our directory you can easily find the right certified telephony equipment dealer nearest you. Just fill out the form above.

Most popular and highest ranked brands: Asterisk dealers,Avaya dealers & partners,Alcatel-Lucent dealers,Mitel,Cisco,Nortel dealer.

Avaya highlight

Avaya, Inc. is one of the major players in the market IP telephone systems and software for communication.

Avaya, Inc. continues to combine hardware like the Avaya the 2400 Series Digital Telephone,302D Attendant Console,6200 Series Analog Telephones,2400 Series Digital Telephone and more with their software products like Avaya One-X,IP Office and Call Master to create one communication suite.

Some of the more popular Avaya products searched by our visitors include 2400 Series Digital Telephone, SIP Enablement Services, Phone Application Suite, one-X Desktop Edition, Video Telephony Solution, S8720 Media Server

Avaya FAQ

Why do I need SIP in my Contact Center?

When you add Avaya IP Agent with integrated Instant Messaging to your Contact Center, your agents get the tools they need to answer the tough calls. They re able to instantly see who is free to help whether that expert is some other agent within the Contact Center, a supervisor or manager, or an expert outside the Contact Center.

Now agents are able to immediately provide answers to hard questions from customers. And, it s a valuable learning experience for the agent. The agent gains knowledge and insight into how to answer the hard questions knowledge that would not have been attainable by merely transferring the call to someone else. Next time the agent will be able to answer these questions!

From a customer perspective, the end result of integrating SIP and presence into the Contact Center is a higher number of customers receiving first-call resolution. Increasingly, studies show that first call resolution is an important measure of customer satisfaction. Not only does it create a happier customer experience it reduces the load to your Contact Center. The number of call transfers is reduced , which saves the time it previously took for callers to re-explain their need to a new agent when transferred. You ll see a decrease in overall talk time, enabling you to make better use of valuable agent time. Agents will have more time available to answer other customers faster or to provide other value-added services. For example, agents can proactive contact customers to let your them know about new products or services.

Another popular suite is Avaya Distributed Office delivers rich communication, collaboration and mobility capabilities to branch offices. This centrally managed, SIP-based communications platform easily scales to meet the needs of large enterprises with distributed sites. Advanced applications, such as presence and instant messaging, can now be delivered to every branch, enhancing responsiveness to customers needs. In addition, mobility features support employees on the go, providing effective communications regardless of location. To reduce staff training requirements, Distributed Office offers an optional key system interface. SIP architecture makes scaling to thousands of sites simple, and Avaya can reduce on-site installation time by delivering pre-configured Distributed Office platforms directly to the branch site. In addition, enterprises can leverage intuitive centralized management tools to decrease set up time; manage updates and upgrades; and provision user moves, additions, and changes.

BlackBerry Really not a Business Phone Anymore This goodwill associated with a company is entirely dependent on a customer working with services. Consequently, each contact of the shopper is counted and is equally important. With this Phone, you can improve the conversation chain having customers and give them with far better services. On avaya, business voice mail option would be available at a really affordable value and is guaranteed by a powerful consultancy group of pros. The experts are generally ever all set to solve your specific queries within the business firms. To be able to utilize equally Intranet/Internet data and voice communications through one joined bandwidth (T1, T3, Gigabit Ethernet, MPLS, OC3, and so on.) line. Business VoIP phone methods are all anger these days. They provide more benefits and are less expensive than analogue phone methods. In this publisher's opinion, avoid buying a non-VoIP phone method. The technology is actually outdated as well as VoIP options available today are considerably superior. Competition of business cellular phone communications in respect of who is the product range 1 provider is at its highest, but due to this favorable situation business men and company operators are able to pick vast amounts of business phone service providers. And they also can also evaluate their products and choose well which often provider to choose. Many may possibly not have noticed but the majority of business phone providers use the same exact know-how and have just about the same benefits as the people and the excellent of their phone calls are also higher. Before selecting a good provider, do consider the aspects about shopper services as well as service's price. System selection - Completely researching phone methods in Beverly Hills before making a selection will be useful to your business. For instance; find out your differences amongst an AT&T, Lucent and Avaya Legacy Telephony System as well as an Avaya IP Office Five hundred, a phone system that can conveniently support 6-384 end-users by means of PRI, SIP as well as POTS. Voice Send - Most organizations require a means for the harasser to leave an email when the recipient of the call does not answer your phone. Some phone methods have this built in while other people require a system that will interfaces with all the phone system per se. Although not a characteristic, when fitting any of the business phone systems it's important to consider wires needs. Each individual phone needs a connection to the system and this is usually finished via pet cat five wiring. These cables converge from a wiring closet or telephony room the place that the phone system you can find. Wiring necessities should be driven prior to buying any of the business phone methods. VoIP service providers were going out of business right and left. Make sure you purchase a company that wont be going away from business any time soon. Not what you want is to sign up for services, get virtually all setup, after which it have your current phones turned off but not be able to get hold of your carrier. Be sure you do a brief background check within the company on-line. After many years of global de-regulation of the telephony industry, the single thing you won't uncover is an deficiency of choice.

Legal Disclaimer The Avaya technicians presented to you in our search results are sorted by customer feedback, geographic proximity to your location and other factors. PBX-installers.com is not related with Avaya directly.