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  • Powernet Newly Certified by the WBENC as a Women Owned Company
    Powernet is pleased to announce it has earned national certification from the Women?s Business Enterprise National Council (WBENC), as a women-owned business. Founded in 1997,WBENC, is a national 501(c)(3) non-profit and the largest third-party certifier of women-owned businesses. Providing a national standard, in-depth review of the company and on site inspection is a rigorous process … Continue reading Powernet Newly Certified by the WBENC as a Women Owned Company →
  • VoIP Shortage Expected due to Political Campaigns
    Wholesale SIP carrier SipTrunks.org is predicting a shortage of VoIP paths and therefor has opened pre-registration for political campaign. In order to provide campaign teams and political robocall providers with enough capacity, the wholesale VoIP company decided to start working on a first come, first served basis. “Even though many people don’t like to receive … Continue reading VoIP Shortage Expected due to Political Campaigns →
  • Telesphere selected as one of the Top Companies to Work for in Arizona
    For the second year in a row, CareerBuilder and Republic Media announced today that Telesphere has earned a spot on the CareerBuilder Top Companies to Work for in Arizona list. Telesphere is the nation?s leading provider of fully hosted VoIP and unified cloud communications services for businesses. Top Companies were evaluated and selected based on … Continue reading Telesphere selected as one of the Top Companies to Work for in Arizona →
  • Suddenlink Stays Ahead of Subscriber Demand With Device Provisioning and IP Address Management From Incognito Software
    Incognito Software, a global provider of broadband software provisioning and service activation solutions, today announced that Suddenlink Communications, one of the largest cable operators in the United States, is using Broadband Command Center and Address Commander from Incognito Software to provision and manage IP addresses for its approximately 1.4 million subscribers. In addition to being … Continue reading Suddenlink Stays Ahead of Subscriber Demand With Device Provisioning and IP Address Management From Incognito Software →
  • Allworx Introduces PowerFlex
    Allworx, a Windstream company and award-winning developer of Internet Protocol based (IP) phones systems for businesses making the switch to bandwidth-based voice infrastructure, today introduced PowerFlex(TM), its new family of Ethernet switches. PowerFlex is specifically designed to complement its current product line. The benefits are simplified installation and added reliability for Allworx customers. “PowerFlex allows … Continue reading Allworx Introduces PowerFlex →

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Those who are searching for an up-to-date telephone system, one does want to make sure that you research the different choices available in the market and also get professional advise and telephone system quotes from several different vendors. Remember to take advantage of our Rhode Island Avaya dealer quote tool below to get prices from several different companies within your local Rhode Island market.

In a world of ever changing technologies and advancing sales and marketing communications needs, it's difficult to stay current, and in touch with your potential customers. Telecommunications is paramount to profit, and the most basic link in communication is your business phone system. What you're looking for is a "Private Branch Exchange," or PBX. In the world of telephony, these advanced systems are what keeps communications open between employees, offices, and the outside world.

How you would start buying and integrating a PBX in to your company will be based on largely on what type of features and services it offers, as well as how you will want to use it. What type of internet connectivity does your business phone system require? Would you need to have your system control multiple physical locations, and possibly forward telephone calls to other remote locations?

Addressing some of these questions can be vital to getting the most from the system. Let's look at one example of a key feature choice that may add a lot to your organisation’s phone system, and far too often not considered.

Power failures happen regularly. It's a bit ironic to be thinking of cutting edge business phone systems, and realize that it's going to be driven by a power network that largely runs on a power grid engineered to the needs of the last century. And worse, a modern computerized system could be brought to its knees by a power outage. Fortunately many modern day PBX systems come complete with their own integrated UPS (uninterruptible power supply) to prevent this from stopping your communications. Even in the event of a blackout, your clients and employees will still be able to count on communications going unimpeded, and the hub of your communications will be left unscathed.

Among the most popular and powerful PBX systems on the market, are those delivered by Avaya and Nortel. They lead the market for a number of years, and their product lines range from small business targeted (though feature rich) low end systems, up through enterprise systems capable of handling thousands of phones, calls, and messages at once.

They virtually all feature strong internet capabilities, with powerful VoIP services built in. This is true in their entry level systems, as well as the high end systems. Among their most popularofferings are the popular CS-1000 Meridian system, and the higher end CS1500 and CS2100 systems.

"Can you hear me now?" isn't something you want your customers or employees to have to utter. Making sure you're prepared to deal with any communications needs that may crop up is serious demand of modern business. Your selection of a business phone system will ensure that you're capable of seamless integration with other modern technology, keeping your business agile and responsive to the market's demands. Hopefully this article has helped you determine what you really need.

To find a Avaya phone system dealer or partner in the Rhode Island area, scroll up and fill out the form above to have the top Avaya deakers fight for your business.


Recently added Avaya partners coverage areas in Rhode Island:

Central Falls city |Providence city |Woonsocket city |East Providence city |Warwick city |Pawtucket city |Newport city |Cranston city | |











. If you are searching for an authorized Rhode Island Cisco, Lucent, Avaya dealer, or Cortelco Kellogg equipment provider, you have come to the right place. Using our directory you can easily find the right certified telephony equipment dealer nearest you. Just fill out the form above.

Most popular and highest ranked brands: Asterisk dealers,Avaya dealers & partners,Alcatel-Lucent dealers,Mitel,Cisco,Nortel dealer.

Avaya highlight

Avaya is one of the largest companies with the focus on IP telephone systems and related software to make communications easier.

Avaya continues to combine hardware as the Avaya the 2400 Series Digital Telephone,SG203/SG208 Security Gateways,4600 Series IP Telephones,9610 IP Telephone and more with their software products like Avaya One-X,ScanSoft SpeechAttendant,Phone Application Suite and Call Master to create one communication suite.

Avaya has several popular products like: 2400 Series Digital Telephone, G350 Media Gateways, Meeting Exchange - Enterprise Edition, S8400 Media Server, Expanded Meet-me Conferencing, Call Center, Phone Application Suite, G250 Media Gateway, IP Softphone

Avaya FAQ

Why do I need SIP in my Contact Center?

When you add Avaya IP Agent with integrated Instant Messaging to your Contact Center, your agents get the tools they need to answer the tough calls. They re able to instantaneously see who is free to help whether that expert is some other agent within the Contact Center, a supervisor or manager, or an expert outside the Contact Center.

Now agents are able to immediately provide answers to hard questions from customers. And, it s a valuable learning experience for the agent. The agent gains knowledge and insight into how to answer the hard questions knowledge that would not have been attainable by merely transferring the call to someone else. Next time the agent will be able to answer these questions!

From a customer perspective, the end result of integrating SIP and presence into the Contact Center is a higher number of customers receiving first-call resolution. Increasingly, studies show that first call resolution is an important measure of customer satisfaction. Not only does it create a happier customer experience it reduces the load to your Contact Center. The number of call transfers is reduced , which saves the time it previously took for callers to re-explain their need to a new agent when transferred. You ll see a decrease in overall talk time, enabling you to make better use of valuable agent time. Agents will have more time available to answer other customers faster or to provide other value-added services. For example, agents can proactive contact customers to let your them know about new products or services.

Another popular suite is Avaya Distributed Office delivers rich communication, collaboration and mobility capabilities to branch offices. This centrally managed, SIP-based communications platform easily scales to meet the needs of large enterprises with distributed sites. Advanced applications, such as presence and instant messaging, can now be delivered to every branch, enhancing responsiveness to customers needs. In addition, mobility features support employees on the go, providing effective communications regardless of location. To reduce staff training requirements, Distributed Office offers an optional key system interface. SIP architecture makes scaling to thousands of sites simple, and Avaya can reduce on-site installation time by delivering pre-configured Distributed Office platforms directly to the branch site. In addition, enterprises can leverage intuitive centralized management tools to decrease set up time; manage updates and upgrades; and provision user moves, additions, and changes.

Avaya IP Office - The particular Premiere Business Phone Program for Modest Business Business phone systems are essential for every form of business whether small or big because communication is a core part for every single operation within a business. Clear communication in every feature allows for a new business to address your wants and needs of people and buyers. This equates to a good and perhaps faster gain of financial commitment. If you're meaning to get a business phone program for your corporation consider the most popular types in the market: In choosing the particular 'quality' of smaller business phone service, notice it has various features for your reasonably combined price. An effective feature will be an automated clerk. This offers a new recording program which you can collection to welcome callers/customers and at once offer all of them options for what they aspire to. This feature offers usefulness and simply approaches to the immediate needs within your customers. If you decide to do not have sufficient employees to take care of all phone phone calls constantly, this feature specially comes in handy in the course of busy business working hours. It can be 24x7, so it is like having your personal assistant do the additional work for you from no supplemental cost. Another critical consideration within a business phone service is the purchase price, of course you may not overlook the fee aspect when it comes to business. Since many new releases use Internet power to make calls, among other things, this saves lots of money for the corporation. New phone program systems can help to save a company or even enterprise concerning 30-50% more than the price tag on traditional phone program systems. The benefit of these new releases is that they give not only good price but the same amazing features like cross country calling, seminar calling and also voicemail. VoIP, among the many handy communication tools brought in by the Internet age, allows people to get familiar with phone calls by making use of Internet technologies, because name actually stands for Voice Over Internet Protocol. Not like the traditional phone program that uses signal switching, VoIP stops working the voice website traffic through teeny packets of knowledge and directs it through a one-way connection. The operation is less expensive, plus the results are more rapidly and quicker through scanned communication stations. What we have noticed though is always that many businesses don't fully understand precisely what benefits they will get by upgrading and also what they can look at by particular PBX devices. Here are 6 new features that you need to be aware of. Your new program should be: One way to to succeed in your undertaking is to value communication amid business partners. You must establish a connection with buyers by getting in contact them generally. With this purpose in mind, smaller business phone service could possibly be the best instrument to choose. The particular emergence of modern technology has absolutely opened the particular gates for lots more convenient procedures and excellent productivity. Through smaller business phone service, you could contact good friends or colleagues anywhere in the world directly. This allows you to obtain a wider network thus increasing chances of business business expansion in a period earlier than envisioned. Being ambitious is not really in line with the size of the particular business. As long as you determine what your company would need to stand out, being successful is within arrive at. And any intelligent businessman realizes that small business phone services are an important ingredient for efficiency and equilibrium.

Legal Disclaimer The Avaya dealers that you can find on this site are sorted by customer feedback, geographical proximity to your location and other factors. PBX-installers.com is not affiliated with Avaya directly.