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  • Powernet Newly Certified by the WBENC as a Women Owned Company
    Powernet is pleased to announce it has earned national certification from the Women?s Business Enterprise National Council (WBENC), as a women-owned business. Founded in 1997,WBENC, is a national 501(c)(3) non-profit and the largest third-party certifier of women-owned businesses. Providing a national standard, in-depth review of the company and on site inspection is a rigorous process … Continue reading Powernet Newly Certified by the WBENC as a Women Owned Company →
  • VoIP Shortage Expected due to Political Campaigns
    Wholesale SIP carrier is predicting a shortage of VoIP paths and therefor has opened pre-registration for political campaign. In order to provide campaign teams and political robocall providers with enough capacity, the wholesale VoIP company decided to start working on a first come, first served basis. “Even though many people don’t like to receive … Continue reading VoIP Shortage Expected due to Political Campaigns →
  • Telesphere selected as one of the Top Companies to Work for in Arizona
    For the second year in a row, CareerBuilder and Republic Media announced today that Telesphere has earned a spot on the CareerBuilder Top Companies to Work for in Arizona list. Telesphere is the nation?s leading provider of fully hosted VoIP and unified cloud communications services for businesses. Top Companies were evaluated and selected based on … Continue reading Telesphere selected as one of the Top Companies to Work for in Arizona →
  • Suddenlink Stays Ahead of Subscriber Demand With Device Provisioning and IP Address Management From Incognito Software
    Incognito Software, a global provider of broadband software provisioning and service activation solutions, today announced that Suddenlink Communications, one of the largest cable operators in the United States, is using Broadband Command Center and Address Commander from Incognito Software to provision and manage IP addresses for its approximately 1.4 million subscribers. In addition to being … Continue reading Suddenlink Stays Ahead of Subscriber Demand With Device Provisioning and IP Address Management From Incognito Software →
  • Allworx Introduces PowerFlex
    Allworx, a Windstream company and award-winning developer of Internet Protocol based (IP) phones systems for businesses making the switch to bandwidth-based voice infrastructure, today introduced PowerFlex(TM), its new family of Ethernet switches. PowerFlex is specifically designed to complement its current product line. The benefits are simplified installation and added reliability for Allworx customers. “PowerFlex allows … Continue reading Allworx Introduces PowerFlex →

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Buyers are in control using our Vermont Cisco Systems dealer search engine. Quick access to the very best dealers and Cisco Systems phone system companies around your area, evaluate their phone system quotes and find the PBX dealer that has the best offer and reputation. Submit the form underneath and reverse the table by having Cisco Systems dealers compete for your business!

Ever thought about how huge businesses manage to deal with so many calls? From internal communications between employees, to collaboration with remote branches, to incoming calls from clients or customers, the backbone of a business phone system is their PBX, or "Private Branch Exchange." From the rudimentary days of the old plug-in, manually operated switchboard systems, to the modern computer controlled business phone systems of today - it's more than just a means of communication - the PBX is how your business stays relevant in a fast paced business world. Let's have a look at what it takes to integrate the power of one of these into your day-to-day work-flow.

In a large enterprise, it's crucial that you look at expandability and capabilities for future years. Getting locked in to a small PBX system which will not scale with your increasing requirements. So let's have a look at a few things you need to give consideration to.

Hiring an operator or receptionist is often times unnecessary, or just unfeasible if you have too many incoming calls. The same tasks performed by receptionist on the phone can be overseen by many of the current PBX systems. At the most basic level, these "Auto Attendant" features includes options such as allowing your users to brows through a touchtone activated menu, reach specific extensions or access information recordings. Now if only they had a PBX that will brew a pot of coffee...

More interesting are auto-dial capabilities, which can be used to provide a wide array of useful functions. At the most basic level, many of us associate PBX auto-dialing with robo-calls, or telemarketing. However, the systems can do much more than that, especially when blended with modern technology. For example, sending text messages to cell phones automated for informative personal, departmental, or company-wide alerts and notices. Recordings or messages can be delivered as well, and many packages even provide text to speech for reading messages to the recipient, such as crucial e-mails, news or stock alerts, and more.

If you'd prefer not fit a PBX into your business's physical location, there are hosting options available. Rather than running the system yourself, a hosted PBX is a run remotely, usually leased on a monthly or yearly basis. The advantage is largely that you can take a hands off approach to the system, and have little investment in equipment. Calls can easily be routed to other numbers as well, such as cells and home phones. The advantages do come at a price though, with much of your system being tied up remotely, which can become a nightmare should you later switch to a local system. Transferring everything from menus to voicemail to extensions to the new system can become difficult.

"Can you hear me now?" isn't just a concern for your mobile phone. Making sure you're prepared to deal with any communications needs that may crop up is serious demand of modern business. Choosing a good, well rounded PBX to drive your business phone system will ensure that you're not only able to keep voice communications flowing, but will also allow seamless integration with other modern technology, keeping your business agile and responsive to the market's demands. Hopefully this article has helped you determine what you really need.

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Cisco Systems highlight

Cisco Call Manager is a part of the Cisco Unified Communications suite. Cisco Unified Communications is a comprehensive IP communications system of voice,data,video, and mobility products. It allows for more effective,more personal communications which greatly affect both sales and profitability. The Cisco Unified Communications Suite brings people closer by enabling the modern way of communicating-where your business moves with you, security is everywhere, and information is always available...whenever and wherever it is required

Cisco Unified Communications is part of an integrated solution that includes network infrastructure,security,network management products,mobility,lifecycle services, flexible deployment and outsourced management options,end-user and partner financing packages, and third-party communications applications.

Cisco Unified Communications Manager (formerly Cisco Unified CallManager) software is the call-processing component of the Cisco Unified Communications system.

Extra features like unified messaging,multimedia conferencing,collaborative contact centers, and interactive multimedia response systems are made possible through Cisco Unified Communications Manager open telephony APIs.

Cisco Unified Communications Manager comes preinstalled on the Cisco 7800 Series Media Convergence Servers (MCSs) platforms and selected third-party servers. It has a portfolio of integrated voice applications and utilities, including the Cisco Unified Communications Manager Attendant Console,,the Cisco Unified Communications Manager Real-Time Monitoring Tool,the Cisco Unified Communications Manager Call Detail Record (CDR) Analysis and Reporting Tool,the Cisco Unified Communications Manager Bulk Administration Tool and the Cisco Unified Communications Manager Assistant suite.

The Cisco experts in our system have experience with (but not limited to) network products like the Cisco Catalyst 6513 Switch, Cisco 857 Integrated Services Router, Cisco Catalyst 4948 10 Gigabit Ethernet Switch and of course also with Cisco's Unified Communications portfolio.

VoIP Business Phone Service - Excellent customer service Provide thorough training - this certainly will include phone manners, courtesy, and techniques to please customers. This is significant especially when a person's business involves calling prospects everyday to make a sale made. The main thought for organizations is charge - getting the most from money spent about internal products and services. Below is often a brief introduction to some of the negatives and the pros to getting business telephone extended extended warranties. VoIP allows organizations with global dealings to generate conference message or calls around the globe for low, flat fees. Video-voice technology will also be utilized to assistance companies via vastly several locations get acquainted with their clients together with business partners. Trying to effectively replicate this element in different methods proves high-priced and inefficient. Between a trustworthy phone and Internet professional and a VoIP professional, ninety percent within the business community will likely be well treated. The other 10 % have to make solutions about the particular needs this fuel their very own work. A designated secretary can handle phone message or calls by herself nevertheless at one time, the whole office environment will benefit coming from a business phone answering provider. As your business increases, clients will likely be calling in off-peak hours or during times if no one is available to answer. There are office hours that clients should honor but it might boost your business should your client recognises that you have a customer satisfaction line that is reachable at any time. This will improve sales together with productivity, not one but two must-haves in business. These services are necessary with handling the endless message or calls that come with at unpredictable times of the day, and even during the night time. Call Worker: Allows any call to get transferred to a different extension so that you can direct the contact to the office or person. If the finding extension is not available, store option or voicemail can be obtained to get the communication instead. Practically nothing exemplifies the ultra-modern than telemarketer firms. But these are certainly more an integration of recent conventional voice together with digital attributes of a PC. Your convergence involving voice and files has nevertheless to fully fully developed. Right now, the majority of PBX systems utilised today are likely to be hybrids this combine conventional analog voice together with digital VoIP capabilities. Compared to the aged phone service system, in which charges are quite extreme, you can enjoy some great benefits of a standard phone provider at discounts. And even more effective, when your clients call, they will be greeted together with pleasant songs greetings and even automated guests set up to tutorial them. Now, if a individual is not available, or perhaps fast paced, a caller can have the opportunity to facsimile their emails or deliver a voice snail mail or an email to get their communication across. Essentially the most innovative together with fast thriving companies would like more efficient together with cost-effective alternatives to traditional office phone techniques and PBX equipment. The lessons within the last 3 several years are clear. Small businesses must still deliver additional business value in the face of consistent funds cuts. The old models for small business phone provider increased the nature and provided additional charge. IT departments of all sizes will be "looking to the cloud" to interrupt the spiral. For those that have made the adjust to hosted VoIP PBX and for people that are still undecided, here are normal reasons why a large number of companies will be betting than a hosted IP phone product is the right technological innovation strategy for 2010 and beyond and outside of:

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