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Telecom Industry news

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    Powernet is pleased to announce it has earned national certification from the Women?s Business Enterprise National Council (WBENC), as a women-owned business. Founded in 1997,WBENC, is a national 501(c)(3) non-profit and the largest third-party certifier of women-owned businesses. Providing a national standard, in-depth review of the company and on site inspection is a rigorous process … Continue reading Powernet Newly Certified by the WBENC as a Women Owned Company →
  • VoIP Shortage Expected due to Political Campaigns
    Wholesale SIP carrier SipTrunks.org is predicting a shortage of VoIP paths and therefor has opened pre-registration for political campaign. In order to provide campaign teams and political robocall providers with enough capacity, the wholesale VoIP company decided to start working on a first come, first served basis. “Even though many people don’t like to receive … Continue reading VoIP Shortage Expected due to Political Campaigns →
  • Telesphere selected as one of the Top Companies to Work for in Arizona
    For the second year in a row, CareerBuilder and Republic Media announced today that Telesphere has earned a spot on the CareerBuilder Top Companies to Work for in Arizona list. Telesphere is the nation?s leading provider of fully hosted VoIP and unified cloud communications services for businesses. Top Companies were evaluated and selected based on … Continue reading Telesphere selected as one of the Top Companies to Work for in Arizona →
  • Suddenlink Stays Ahead of Subscriber Demand With Device Provisioning and IP Address Management From Incognito Software
    Incognito Software, a global provider of broadband software provisioning and service activation solutions, today announced that Suddenlink Communications, one of the largest cable operators in the United States, is using Broadband Command Center and Address Commander from Incognito Software to provision and manage IP addresses for its approximately 1.4 million subscribers. In addition to being … Continue reading Suddenlink Stays Ahead of Subscriber Demand With Device Provisioning and IP Address Management From Incognito Software →
  • Allworx Introduces PowerFlex
    Allworx, a Windstream company and award-winning developer of Internet Protocol based (IP) phones systems for businesses making the switch to bandwidth-based voice infrastructure, today introduced PowerFlex(TM), its new family of Ethernet switches. PowerFlex is specifically designed to complement its current product line. The benefits are simplified installation and added reliability for Allworx customers. “PowerFlex allows … Continue reading Allworx Introduces PowerFlex →

Popular product

3300 ICP

The Mitel 3300 ICP is a very flexible IP-PBX that supports from 10 to 65000 users. The Mitel 3300 ICP is not only an IP PBX Phone system but also has a wide array or features like standard unified messaging, IP DECT, video and audio conferencing, wireless and many more. The 3300 can operate over almost every WAN or LAN and supports standards as Q.SIG, DPNSS, and MSDN. Since it is so scalable you can use it with your existing business phone system.

Use our directory to find a Mitel dealer to integrate the Mitel 3300 ICP with your legacy phone systems.












Prospective buyers are in control using our Boston, Massachusetts Mitel specialist search. Easy access to the best vendors and Mitel phone system vendors around your area, do a comparison of their phone system pricing quote and find the PBX dealer who has the best offer and reputation. Fill out the form below and reverse the table by having Mitel dealers compete for your business!

Communications are one of the things most defining modern society. People are constantly interconnected and being involved in those connections is crucial to keeping vital in today's economy. Keeping these communications flowing, at the heart of your business is the PBX, ensuring personnel and clients as well are able exchange information. Before diving in though, there are a few things you should consider.

The way you start deciding on and integrating a PBX in to your company depends largely on what type of features and services it provides, in addition to how you want to host it. How much expansion would you expect, and how long should the system continue to last? Would you gain more from having it on site, or having a third party host it? What type of infrastructure do you have in place already, plus can you utilize it in the new system?

Answering many of these concerns is generally very important to getting the most from the system. Let's look at an example of a key feature option that may add a lot to your business's telephone system, and way too often not considered.

You might need to see if you have space for the unit you're considering. A business PBX can vary in size from that of a small rackmount computer, all the way up through the size of a refrigerator. A dazzling array of features is no small comfort if you fail to account for the amount of space the unit will take up, especially if you have a small office.

You'll also need to take into consideration what your current infrastructure is, in regard to telephony. Many powerful PBX systems take special proprietary setups, extended networking, or wholly gutting your existing phone system to make way for the new. Some can use a standard telephone system already in place, or even your basic computer network - though you may also end up sacrificing features for flexibility and convenience. Many times, the proprietary setups use their special connectors and wiring to deliver more data and extra features.

Among the most popular and powerful PBX systems on the market, are those delivered by Avaya and Nortel. Not only have they lead the market for a number of years, and their product lines range from small business targeted (though feature rich) low end systems, up through enterprise systems capable of handling thousands of phones, calls, and messages at once.

They are known for high quality VoIP integration, even in their offerings for all sizes of business, from small to large. Among their offerings are the popular CS-1000 Meridian system, and the higher end CS1500 and CS2100 systems.

"Can you hear me now?" isn't just a concern for your mobile phone. Making sure you're prepared to deal with any communications needs that may crop up is serious demand of modern business. Choosing a good, well rounded PBX to drive your business telephone system will ensure that you're capable of seamless integration with other modern technology, such as email and text messaging.

To find a Mitel telephone system dealer or partner in the Boston, Massachusetts area, scroll up and fill out the form above to have the top Mitel deakers fight for your business.


Recently added Mitel partners coverage areas in Massachusetts:

Lawrence city |Leominster city |Watertown city |Methuen city |Barnstable Town city |Newburyport city |Lynn city |Methuen city |Leominster city |Fitchburg city |Chicopee city |Northampton city |Newburyport city |Leominster city |Malden city |Cambridge city |West Springfield city |Quincy city |Taunton city |Revere city |Brockton city |Easthampton city |North Adams city |Haverhill city |West Springfield city |Newton city |Methuen city |Quincy city |West Springfield city |Lawrence city |Boston city |











Most Popular search in Massachusetts: Mitel dealers in Boston . If you are searching for an authorized Boston, Massachusetts Cisco, Lucent, Avaya dealer, or local Bosch installer, you have come to the right place. Using our directory you can easily find the right certified telephony equipment dealer nearest you. Just fill out the form above.

Most popular and highest ranked brands: Asterisk dealers,Avaya dealers & partners,Alcatel-Lucent dealers,Mitel,Cisco,Nortel dealer.

Mitel highlight

Mitel


Mitel has a large portfolio of applications, call processing solutions and intuitive desktop products. With products such as the Mitel SX-200 for medium small businesses to the Carrier grade Mitel 3600 Hosted Key System.

Mitel has been in the enterprice communication business for over 30 years. Today Mitel is more an IP Communications company with it's focus on very specific vertical and horizontal applications and markets.

Mitel is very proactive with SIP and sponsors industry communities as the SIP Forum and the SIP center. Mitel started implementing SIP in desktop producrt and is moving to provide SIP support for more products as the Mitel 3300 IP Communications Platform (ICP)

Mitel SpectraLink NetLink i640

The Mitel SpectraLink NetLink i640 weighing six ounces, it is unobtrusive and easy to for any mobile worker to carry, and it can be operated with only one hand. The handset features a large earpiece similar to a wired telephone handset for comfort and to seal out background noise.

The NetLink i640 Wireless Telephone communicates using 802.11b and appears to the Mitel ICP as a wired, multi-line display set similar to Mitel's powerful 5224 IP desktop. It supports calling party, name display, message waiting indication, multiple line appearances, and other advanced features that are delivered to the mobile user throughout the workplace.Push-to-talk functionality is also available for broadcast communication between employees, eliminating the need for two-way radios or walkie-talkies.

The NetLink i640 provides:

  • 802.11b standard-compatible wireless IP telephone
  • Excellent voice quality on converged wireless networks
  • MiNET support for seamless integration to ICP
  • Supports multiple lines
  • Access to phone features using Function, Menu and four Soft-keys
  • Text message/alert support 16 Character
  • backlit LCD Display
  • Vibrating, visual and audio ring signals
  • Headset support (2.5 mm)
  • Up to 4 hours talk time, up to 80 hours standby
  • Durable design
  • Push-to-talk

Mitel Mobile Extension

Traditionally enterprise cell phone users have had exceptional mobility but little or no participation in enterprise communication services. In fact, other than the ability to forward calls to a cell phone, enterprise phones and cell phones have been two separate islands of communications. Mitel Mobile Extension unites these two domains through a single number, that enables mobile workers to receive all of their calls regardless of their location or telephony device.

Any telephone including a cell phone can be linked to the users desk phone and this will act as an extension of the corporate PBX, this is known as "twinning". The user is always accessible whether in the office, at home or on the road.
The result is that users avoid missed calls and gain personal productivity. Employees can be more efficient and spend less time chasing voice mail and playing voice mail tag. Users have one common set of utilities inside and outside of the office to establish everyday communications functions such as the ability to put a caller on hold or to transfer the call.

It has also become clear that the enterprise is increasingly concerned about the need to contain cell phone costs. Studies now suggest that almost 2/3's of an enterprise's cell phone calls are made in the office or at home. Mitel Mobile Extension helps to reduce these costs by enabling Mobile Extension calls that were answered in the office or home on a cell phone to be handed back to the desk phone quickly and easily.Mitel Mobile Extension enables faster decision-making, increased customer satisfaction, and greater revenue potential through a flexible and easy to use solution for an organizations increasing mobile work force.

Mitel Multimedia Contact Center

Today's contact center customers want the flexibility to contact you in the media of their choice - voice, email, web chat, or fax - and expect you to be just as responsive in these media as you traditionally have been on the phone. As a result, businesses need a solution that allows them to efficiently integrate and maintain service levels across all types of communication, as well as monitor and report on them.

Mitel's Multimedia Contact Center enables you to accomplish this. It transforms a typical voice ACD operation into a fully enabled multi-channel contact center that can:

  • Efficiently deliver service to customers in the media of their choice
  • Maintain service levels across all contacts, ensuring all customer inquiries are addressed in a timely manner
  • Capture more detailed customer information than is possible during voice communications
  • Assist customers in completing online transactions, information queries or other web-based experiences with web chat
  • Protect against liability and customer claims with accurate tracking and reporting on all contact types.

The Mitel Multimedia Contact Center integrates with Microsoft Exchange® 2000 and Microsoft Office 2000 using Microsoft Outlook® plug-ins to provide:

  • Automated routing of all supported media types (where voice is first optimized via Mitel's Voice Automatic Call Distribution)
  • Real-time monitoring of all multimedia enabled agents and queues Historical reporting of all supported media types Agent forecasting for voice only.

NuPoint Messenger IP Model 640

The Mitel NuPoint Messenger IP Model 640 provides a highly scalable way to relay, store, and retrieve voice and fax messages, using a phone, pager, fax machine or PC.

Businesses today purchase information technology based on current needs and future requirements. With NuPoint Messenger IP Model 640, your investment is safe!
The NuPoint Messenger IP Model 640 offers:

  • State-of-the-art technology based on industry standards and fully redundant servers.
  • Optional Continuous System Operation that provides fail-over between servers.
  • Modular architecture that allows you to buy the system you need today, and cost effectively add applications, features and capacity as your business grows and evolves over time. Cost effective migration from Centigram Model 640 systems.
  • The largest of the NuPoint Messenger IP models, the Model 640 expands from 8 to 240 ports and up to 5760 hours of storage.

Mitel Line Interface Module

The Mitel Line Interface Module is a discrete optional module that integrates into the dual mode Mitel 5224 IP Phone and provides a separate connection to an analog line, such as that included with a DSL service.
In the event of a wide area network failure the phone automatically uses the PSTN to provide continued basic telephony until service in restored. The teleworker can use the analog line for emergency calls and for local calling. A lit line appearance and ringing on each phone identifies an incoming call.

This unique module:

  • Enables incoming and outgoing analog PSTN calls directly from an IP phone Supports survivability (failover) in the event IP connection is lost
  • Provides emergency dialing support, such that emergency calls connect through the analog PSTN connection
  • The patented Line Interface Module enhances the Mitel Teleworker Solution, and extends Mitel's resiliency strategy for IP communications from the core of the network to the desktop!

Mitel 3300 IP Communications Platform (10 to 65,000 users)

The Mitel 3300 IP Communications Platform (ICP) provides enterprises with a highly scalable, feature-rich communications system designed to support businesses from 10-65,000 users. The 3300 ICP provides enterprise IP-PBX capability plus a range of embedded applications including standard unified messaging, auto-attendant, ACD and wireless.

Operating across virtually any LAN/WAN infrastructure, the Mitel 3300 ICP provides seamless IP networking allowing for full feature transparency within distributed environments by supporting networking standards such as Q.SIG, DPNSS, and MSDN.

The 3300 ICP provides organizations with the opportunity to IP enable their legacy PBX's, protecting existing investments while delivering all the advantages of a converged infrastructure.Leveraging over three decades of call control experience, the 3300 ICP supports over 500 telephony features - features that are delivered to the many user communities through easy to user interfaces such as our Web-based system management.

At the user level the 3300 ICP supports the industry's largest range of desktop devices including entry-level IP phones, Web-enabled IP devices, wireless handsets (WiFi or IP DECT) and full-duplex IP audio conference units. Mitel's track record of innovation at the desktop is continued through the Navigator - integrating two of the most used business tools, the PC and the phone, to deliver real benefits to the user, The 3300 ICP also supports a powerful suite of applications including multimedia collaboration, customer relationship management and unified messaging. Industry standard Application Programming Interfaces (APIs) are supported for extensive third-party applications through Mitel Solutions Network (MiSN).Mitel 3300 ICP provides:Seamless IP Networking across multiple sites The ability to cluster up to 250 controllers as a single system, to support over 65,000 IP ports Mitel's System Data Synchronization technology for sharing data among controllers, in order to enable feature transparency across a cluster of controllers Hardware redundancy and software resiliency delivering an incredibly robust solution Industry standard SIP trunking and SIP line side support Support for industry standard networking protocols such as Q.SIG and DPNSS 500

telephony features:

  • Embedded Standard Unified Messaging, Auto-attendant, ACD, and WiFi and IP DECT wireless
  • Support for the broadest range of IP desktop devices within the industry today
  • Web-based user interface that allows for easy programming of desktop phones Hot desking, allowing users to change any extension to their own
  • 802.3af compliance for power over Ethernet
  • Support for touch-of-a-button, drag-and-drop video and audio conferencing
  • Industry standard APIs and support for third-party applications through MiSN
  • Mitel 3300 CITELlink Gateway provides seamless integration with Nortel phones

Mitel Applications Suite

The Mitel Applications Suite includes a wizard to assist in rapidly deploying not only NuPoint Messenger, Mobile Extension and Teleworker Solution, but also the 3300 IP Communications Platform (ICP). Users are deployed consistently across different applications, which further eases management. Ongoing administration of the applications is completed via a user friendly, web based interface. Adding a user to one or more applications is easily accomplished using Mitel Applications Suite. All this simplified management means you spend less time deploying and administering users and more time focused on your business.

Mitel 5302 IP Phone

While this new Mitel IP phone is an ideal "point of sale" phone for the retail segment, it has a broader appeal for applications across numerous vertical markets. As a retail phone, it is optimized to deal with the tiny footprint frequently required at a point of sale / cash register area. It is really an ideal classroom phone for both K-12 and higher education environments. Educators are able to make and receive pages, gain access to office staff with a single speed dial key, make and receive telephone calls to the classroom, and the 2nd port allows a PC to be connected in the classroom. Healthcare, hospitality and general business markets can all benefit from this economical IP phone.

Mitel 5302 IP Phone features include:

  • Dual port Compression support: G.711, G.729
  • Two lines with LED indication
  • Three fixed feature keys: hold, redial, transfer
  • Four programmable keys: speed dials, features access codes, paging, conferencing, voice mail access, etc.
  • Message waiting indication Paging and page receive capability
  • Set to set paging Incoming call visual indication
  • Volume control Adjustable ringing control
  • Adjustable speaker (paging) volume Speaker for receiving pages
  • Multiple powering options (802.3af compliant)
  • Wall mountable (optional)
  • ADA compliant (HAC handset)
  • Small footprint (19cm x 10cm or 7.5" x 4")

Live Business Gateway

The Mitel Live Business Gateway provides telephony enablement to Office Communications Server 2007. As part of the Mitel Applications and Services Gateway family allowing enterprises to implement IP- based solutions through a smooth, intelligent evolution, the Live Business Gateway integrates the Office Communications Server 2007 and Mitel applications to provide access to key business resources in the moment they are needed, resulting in faster decision making and issue resolution..Telephony Enablement

Microsoft® Office Communicator 2007 users can use the call feature to initiate calls from their Mitel desk phone to any other internal or external telephone number. Incoming calls are flagged to the user via the Communicator 2007 pop up incoming call window, enabling the user to answer the call via their Mitel desktop phone or to forward the call to another destination or their voice mailbox at the click of a mouse.

Presence and Availability
Communicator 2007 users are able to see an indication of the status of other users on the network, including their telephony status. If a colleague is busy on a call, they can be "tagged," meaning that when the call is completed, a notification is provided to indicate their availability.

Extension of Mitel Applications
The Live Business Gateway extends Mitel's rich telephony applications suite to the Office Communications Server 2007 users leveraging presence and availability from the Communicator 2007 interface.Integration with Microsoft Outlook and Office SuiteMissed calls are flagged in the user's Microsoft® Outlook® inbox. A user's status can be seen within Outlook or the Microsoft® Office suite. Calls can be established directly from these applications via a mouse click.Through the provision of advanced Mitel telephony applications to the Office Communications Server 2007, the Mitel / Microsoft partnership enables better access to information and people, simply and easily, right from the desktop.

Mitel Applications Suite

The Mitel Applications Suite includes a wizard to assist in rapidly deploying not only NuPoint Messenger, Mobile Extension and Teleworker Solution, but also the 3300 IP Communications Platform (ICP). Users are deployed consistently across different applications, which further eases management. Ongoing administration of the applications is completed via a user friendly, web based interface. Adding a user to one or more applications is easily accomplished using Mitel Applications Suite. All this simplified management means you spend less time deploying and administering users and more time focused on your business.

Live Business Gateway

Mitel's Live Business Gateway provides telephony enablement to Office Communications Server 2007. As part of the Mitel Applications and Services Gateway family allowing enterprises to implement IP- based solutions through a smooth, intelligent evolution, the Live Business Gateway integrates the Office Communications Server 2007 and Mitel applications to provide access to key business resources in the moment they are needed, resulting in faster decision making and issue resolution.

Integrated Management Applications

The Integrated Management Applications suite extends the core functionality of Enterprise Manager with additional management capabilities.Voice Quality ManagerThe Voice Quality Manager is an application option within Enterprise Manager for continuous monitoring of IP voice quality throughout the network. Mitel IP phones can be configured to report on network quality at the end of calls and at intermediate intervals during longer calls to quickly determine when and where problems occur. This enables the network administrator to resolve network voice quality issues before they become widespread saving time and maximizing voice application performance.Report Generation OptionEnterprise Manager offers a report generation option using Crystal Reports® to reduce administrative workload in preparing a wide variety of integrated tabular and graphical reports on system inventory data, alarms, events, and voice quality statistical data.

Report criteria can be customized as required and reports can be setup to run on a scheduled basis or launched in a context sensitive manner for on demand reporting. Voice quality reports can reveal trends in network performance allowing for corrective action prior to impacting user desktops.Viola NetAllyThe voice quality management capabilities of Enterprise Manager can be further extended through an integrated management interface to NetAlly, an advanced VoIP performance management application available from Viola Networks a Mitel Solutions Network partner. The NetAlly suite of tools provides the ability to use software agents to simulate IP traffic to perform active troubleshooting or to assess and optimize network capabilities prior to deployment. NetAlly is able to monitor the voice quality statistics collected from Mitel IP phones though the interface with Enterprise Manager and can trigger automated tests when thresholds are crossed.

The Ideal Business Phone Supplier For Your Marketplace Most business phone provider providers give various packages that are aimed at a particular company's needs. The actual service reviewed implemented employing considerations for example call quantity, the type of phone process being utilized and any functions that the business might require or want. VOIP is quickly a commonly used technology which enables businesses in order to leverage their network for the transmission of voice conversations involving locations. This kind of setup allows for the business to spend less on great distance costs together with create a telecommunications environment exactly where multiple places use one phone process. Another minor business phone service to your advantage is the respond to and message feature. This particular terrific company handles business cell phone calls, especially through busy a lot of time inside the workplace. One of the many popular features of answer as well as message is actually its giving answers to device which will automatically triggers for cell phone calls under the provider name. This particular answer as well as message characteristic has an selection for email, pager, send and texting including Text message message, it truly is almost entire. It has to be able to alert people once it receives a get in touch with and that is simply just amazing. What's more, it informs you by way of its audio speakers the message subject material, so it has the option to answer or deliver a message into the caller. A better solution and message can also divert all calls created to a specific quantity. Hence, a call from a shopper can be redirected to a business colleague if you are away so that consumers can get instantaneous responses from them queries as well as calls as soon as possible. If you're planning to obtain an IP based mostly business phone system, usually there are some things you must evaluate. Prices for the phone system will vary, depending on how many people need to use it, into the kind of computer hardware you by way of. You'll need different tools, similar to headsets to take calls, some type of computer if you want to get video seminar, and most importantly, some sort of Internet connection. Telecommuting has grown increasingly popular these days. Some phone methods allow laborers to smoothly connect to the remainder office while working at home or simply offsite. This can be a big advantage in addition to a nice option for the business owner to possess. In addition, this may choosing a company which is appropriate this inquire does not mean excess costs. Voicemail message lets you record messages with customers regardless of whether it's after business hours. It is possible to call consumers back once you are open up again, and you simply won't drop business simply because people weren't presently there to take the get in touch with. The best voicemail message systems, anyway, have as a minimum six if not more channels built into them. This allows you the freedom to add extra phone lines as well as extensions because you require to, devoid of compromising productivity. What are the apparatus costs for the phone system? Not merely for the VoIP phones or simply regular phones, also for the PBX? If you go the actual hosted VoIP route you do not need to buy a PBX. If you go the actual premise based mostly route then you have to purchase any PBX which can obtain expensive. You should buy a used an individual for a minor cheaper that could have computer software already put in. But you nevertheless need to get someone to set it up for you. Be wary at this point if you are getting a new PBX, normally salesmen recycle for cash you the priciest PBX on the market with the big commission check.

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