North Carolina Mitel Phone System Dealers & Authorized vendors











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Telecom Industry news

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Popular product

Mitel 3300 ICP

The Mitel 3300 ICP is a very flexible IP-PBX that supports from 10 to 65000 users. The Mitel 3300 ICP is not only an IP PBX Phone system but also has a wide array or features like standard unified messaging, ACD, video and audio conferencing, wireless and many more. The 3300 can operate over almost every WAN or LAN and supports standards as Q.SIG, DPNSS, and MSDN. Since it is so scalable you can use it with your existing business phone system.

Use our directory to find a Mitel partner to integrate the Mitel 3300 ICP with your legacy phone systems.












Prospective buyers are in control with our North Carolina Mitel dealer search. Quick access to the leading dealers and Mitel telephone system companies nearby your region, evaluate their business phone system pricing quote and find the PBX dealer that has the best offer and track record. Complete the form below and reverse the table by having Mitel dealers compete for your business!

From internal communications between employees, to collaboration with remote branches, to incoming calls from clients or customers, the backbone of a business telephone system is their PBX, or "Private Branch Exchange." From the rudimentary days of the old plug-in, manually operated switchboard systems, to the modern computer controlled business telephone systems of today - it's more than just a means of communication - the PBX is how your business stays relevant in a fast paced business world. Let's have a look at what it takes to integrate the effectiveness of one of them into your day-to-day workflow.

In a small business environment, it's important to start thinking about expandability and capabilities for the future. Getting locked in to a poor capability business telephone setup which could stagnate after awhile may possibly leave you in the position of needing to pay for more in the end, modernizing an existing service - or maybe that's precisely the situation you're at at this time. Think about several of the features that a modern-day business telephone system can bring you, keeping an eye toward the future.

Cabinet space and installation requirements are far too often overlooked. A business PBX can vary in size from that of a small rackmount computer, all the way up through the size of a refrigerator. A dazzling array of features is no small comfort if you fail to account for the amount of space the unit will take up, especially if space is a consideration.

Not only that, but installation is a sobering topic. Many powerful PBX systems take special proprietary connections and wiring, extended networking, or wholly gutting your existing phone system to make way for the new. Others may be able to use a standard telephone system, or even your basic computer network - though you may also end up sacrificing features for flexibility and convenience. Many times, the proprietary setups use their special connectors and wiring to deliver more data and extra features.

Modern software has seen a flood of high quality open-source development, and the PBX market is no exception. The "Asterisk" project is a suite of high powered, feature rich software PBX tools, very popular with many businesses. The software runs on a standard PC, along with specialized interface cards to connect you to the outside telephone system (including everything from standard telephone lines, through ISDN or T1 lines.) Features are rich, including robo-dialing, auto-operator menu systems, voicemail, voice over IP, and much more.

Of course this doesn't come without downsides. You'll either need to administer all of this yourself, or hire an expert to setup and administer the system for you. With the full features of the suit, also comes the process of installing it.

Making sure your business's telephone system is up to snuff is a crucial factor in ensuring your business's ability to communicate and survive. Delving into the features provided by today's PBX systems a huge edge in today's competitive world.

To find a Mitel telephone system dealer or partner in the North Carolina area, scroll up and fill out the form above to have the top Mitel deakers fight for your business.


Recently added Mitel partners coverage areas in North Carolina:

Pilot Mountain town |Wrightsville Beach town |Topsail Beach town |Micro town |Liberty town |Peletier town |Woodfin town |Columbia town |Falcon town |Kernersville town |Danbury town |Broadway town |Trenton town |Alliance town |Fallston town |Raynham town |Bermuda Run town |Stanley town |Bailey town |Raeford city |Hamlet city |Powellsville town |Autryville town |Bethel town |Mount Gilead town |Whitakers town |Cerro Gordo town |Monroe city |Mesic town |Wilson city |Pinetops town |











Most Popular search in North Carolina: Mitel dealers in Charlotte . If you are searching for an authorized North Carolina Cisco, Lucent, Avaya dealer, or authorized Point of Sale Systems partner, you have come to the right place. Using our directory you can easily find the right certified telephony equipment dealer nearest you. Just fill out the form above.

Most popular and highest ranked brands: Asterisk dealers,Avaya dealers & partners,Alcatel-Lucent dealers,Mitel,Cisco,Nortel dealer.

Mitel highlight

Mitel


Mitel is known for a extensive portfolio of applications, call processing solutions and intuitive desktop devices. With products like the Mitel SX-200 for SMB to the Carrier grade Mitel 3600 Hosted Key System.

Mitel can exist as a complete Mitel IP-based phone system or better said communication solution. However any authorized Mitel technician can integrate the Mitel IP-based communications platform with your present PBX voice infrastructure, even with outdated telephone systems from other manufacturers.

Mitel is very proactive with SIP and sponsors industry communities as the SIP Forum and the SIP center. Mitel started implementing SIP in desktop producrt and is moving to provide SIP support for more products as the Mitel 3300 IP Communications Platform (ICP)

Mitel SpectraLink NetLink i640

The Mitel SpectraLink NetLink i640 weighing six ounces, it is unobtrusive and easy to for any mobile worker to carry, and it can be operated with only one hand. The handset features a large earpiece similar to a wired telephone handset for comfort and to seal out background noise.

The NetLink i640 Wireless Telephone communicates using 802.11b and appears to the Mitel ICP as a wired, multi-line display set similar to Mitel's powerful 5224 IP desktop. It supports calling party, name display, message waiting indication, multiple line appearances, and other advanced features that are delivered to the mobile user throughout the workplace.Push-to-talk functionality is also available for broadcast communication between employees, eliminating the need for two-way radios or walkie-talkies.

The NetLink i640 provides:

  • 802.11b standard-compatible wireless IP telephone
  • Excellent voice quality on converged wireless networks
  • MiNET support for seamless integration to ICP
  • Supports multiple lines
  • Access to phone features using Function, Menu and four Soft-keys
  • Text message/alert support 16 Character
  • backlit LCD Display
  • Vibrating, visual and audio ring signals
  • Headset support (2.5 mm)
  • Up to 4 hours talk time, up to 80 hours standby
  • Durable design
  • Push-to-talk

Mitel Mobile Extension

Traditionally enterprise cell phone users have had exceptional mobility but little or no participation in enterprise communication services. In fact, other than the ability to forward calls to a cell phone, enterprise phones and cell phones have been two separate islands of communications. Mitel Mobile Extension unites these two domains through a single number, that enables mobile workers to receive all of their calls regardless of their location or telephony device.

Any telephone including a cell phone can be linked to the users desk phone and this will act as an extension of the corporate PBX, this is known as "twinning". The user is always accessible whether in the office, at home or on the road.
The result is that users avoid missed calls and gain personal productivity. Employees can be more efficient and spend less time chasing voice mail and playing voice mail tag. Users have one common set of utilities inside and outside of the office to establish everyday communications functions such as the ability to put a caller on hold or to transfer the call.

It has also become clear that the enterprise is increasingly concerned about the need to contain cell phone costs. Studies now suggest that almost 2/3's of an enterprise's cell phone calls are made in the office or at home. Mitel Mobile Extension helps to reduce these costs by enabling Mobile Extension calls that were answered in the office or home on a cell phone to be handed back to the desk phone quickly and easily.Mitel Mobile Extension enables faster decision-making, increased customer satisfaction, and greater revenue potential through a flexible and easy to use solution for an organizations increasing mobile work force.

Mitel Multimedia Contact Center

Today's contact center customers want the flexibility to contact you in the media of their choice - voice, email, web chat, or fax - and expect you to be just as responsive in these media as you traditionally have been on the phone. As a result, businesses need a solution that allows them to efficiently integrate and maintain service levels across all types of communication, as well as monitor and report on them.

Mitel's Multimedia Contact Center enables you to accomplish this. It transforms a typical voice ACD operation into a fully enabled multi-channel contact center that can:

  • Efficiently deliver service to customers in the media of their choice
  • Maintain service levels across all contacts, ensuring all customer inquiries are addressed in a timely manner
  • Capture more detailed customer information than is possible during voice communications
  • Assist customers in completing online transactions, information queries or other web-based experiences with web chat
  • Protect against liability and customer claims with accurate tracking and reporting on all contact types.

The Mitel Multimedia Contact Center integrates with Microsoft Exchange® 2000 and Microsoft Office 2000 using Microsoft Outlook® plug-ins to provide:

  • Automated routing of all supported media types (where voice is first optimized via Mitel's Voice Automatic Call Distribution)
  • Real-time monitoring of all multimedia enabled agents and queues Historical reporting of all supported media types Agent forecasting for voice only.

NuPoint Messenger IP Model 640

The Mitel NuPoint Messenger IP Model 640 provides a highly scalable way to relay, store, and retrieve voice and fax messages, using a phone, pager, fax machine or PC.

Businesses today purchase information technology based on current needs and future requirements. With NuPoint Messenger IP Model 640, your investment is safe!
The NuPoint Messenger IP Model 640 offers:

  • State-of-the-art technology based on industry standards and fully redundant servers.
  • Optional Continuous System Operation that provides fail-over between servers.
  • Modular architecture that allows you to buy the system you need today, and cost effectively add applications, features and capacity as your business grows and evolves over time. Cost effective migration from Centigram Model 640 systems.
  • The largest of the NuPoint Messenger IP models, the Model 640 expands from 8 to 240 ports and up to 5760 hours of storage.

Mitel Line Interface Module

The Mitel Line Interface Module is a discrete optional module that integrates into the dual mode Mitel 5224 IP Phone and provides a separate connection to an analog line, such as that included with a DSL service.
In the event of a wide area network failure the phone automatically uses the PSTN to provide continued basic telephony until service in restored. The teleworker can use the analog line for emergency calls and for local calling. A lit line appearance and ringing on each phone identifies an incoming call.

This unique module:

  • Enables incoming and outgoing analog PSTN calls directly from an IP phone Supports survivability (failover) in the event IP connection is lost
  • Provides emergency dialing support, such that emergency calls connect through the analog PSTN connection
  • The patented Line Interface Module enhances the Mitel Teleworker Solution, and extends Mitel's resiliency strategy for IP communications from the core of the network to the desktop!

Mitel 3300 IP Communications Platform (10 to 65,000 users)

The Mitel 3300 IP Communications Platform (ICP) provides enterprises with a highly scalable, feature-rich communications system designed to support businesses from 10-65,000 users. The 3300 ICP provides enterprise IP-PBX capability plus a range of embedded applications including standard unified messaging, auto-attendant, ACD and wireless.

Operating across virtually any LAN/WAN infrastructure, the Mitel 3300 ICP provides seamless IP networking allowing for full feature transparency within distributed environments by supporting networking standards such as Q.SIG, DPNSS, and MSDN.

The 3300 ICP provides organizations with the opportunity to IP enable their legacy PBX's, protecting existing investments while delivering all the advantages of a converged infrastructure.Leveraging over three decades of call control experience, the 3300 ICP supports over 500 telephony features - features that are delivered to the many user communities through easy to user interfaces such as our Web-based system management.

At the user level the 3300 ICP supports the industry's largest range of desktop devices including entry-level IP phones, Web-enabled IP devices, wireless handsets (WiFi or IP DECT) and full-duplex IP audio conference units. Mitel's track record of innovation at the desktop is continued through the Navigator - integrating two of the most used business tools, the PC and the phone, to deliver real benefits to the user, The 3300 ICP also supports a powerful suite of applications including multimedia collaboration, customer relationship management and unified messaging. Industry standard Application Programming Interfaces (APIs) are supported for extensive third-party applications through Mitel Solutions Network (MiSN).Mitel 3300 ICP provides:Seamless IP Networking across multiple sites The ability to cluster up to 250 controllers as a single system, to support over 65,000 IP ports Mitel's System Data Synchronization technology for sharing data among controllers, in order to enable feature transparency across a cluster of controllers Hardware redundancy and software resiliency delivering an incredibly robust solution Industry standard SIP trunking and SIP line side support Support for industry standard networking protocols such as Q.SIG and DPNSS 500

telephony features:

  • Embedded Standard Unified Messaging, Auto-attendant, ACD, and WiFi and IP DECT wireless
  • Support for the broadest range of IP desktop devices within the industry today
  • Web-based user interface that allows for easy programming of desktop phones Hot desking, allowing users to change any extension to their own
  • 802.3af compliance for power over Ethernet
  • Support for touch-of-a-button, drag-and-drop video and audio conferencing
  • Industry standard APIs and support for third-party applications through MiSN
  • Mitel 3300 CITELlink Gateway provides seamless integration with Nortel phones

Mitel Applications Suite

The Mitel Applications Suite includes a wizard to assist in rapidly deploying not only NuPoint Messenger, Mobile Extension and Teleworker Solution, but also the 3300 IP Communications Platform (ICP). Users are deployed consistently across different applications, which further eases management. Ongoing administration of the applications is completed via a user friendly, web based interface. Adding a user to one or more applications is easily accomplished using Mitel Applications Suite. All this simplified management means you spend less time deploying and administering users and more time focused on your business.

Mitel 5302 IP Phone

While this new Mitel IP phone is an ideal "point of sale" phone for the retail segment, it's got a broader appeal for applications throughout many vertical markets. As a retail telephone, it is optimized to deal with the little footprint frequently required in a point of sale / cash register area. It is an ideal classroom telephone for both K-12 and higher education environments. Instructors are able to make and receive pages, gain access to office staff members using a single speed dial key, make and receive calls to the classroom, and the second port allows a PC to be attached in the classroom. Healthcare, hospitality and general business markets can all benefit from this economical IP phone.

Mitel 5302 IP Phone features include:

  • Dual port Compression support: G.711, G.729
  • Two lines with LED indication
  • Three fixed feature keys: hold, redial, transfer
  • Four programmable keys: speed dials, features access codes, paging, conferencing, voice mail access, etc.
  • Message waiting indication Paging and page receive capability
  • Set to set paging Incoming call visual indication
  • Volume control Adjustable ringing control
  • Adjustable speaker (paging) volume Speaker for receiving pages
  • Multiple powering options (802.3af compliant)
  • Wall mountable (optional)
  • ADA compliant (HAC handset)
  • Small footprint (19cm x 10cm or 7.5" x 4")

Live Business Gateway

The Mitel Live Business Gateway provides telephony enablement to Office Communications Server 2007. As part of the Mitel Applications and Services Gateway family allowing enterprises to implement IP- based solutions through a smooth, intelligent evolution, the Live Business Gateway integrates the Office Communications Server 2007 and Mitel applications to provide access to key business resources in the moment they are needed, resulting in faster decision making and issue resolution..Telephony Enablement

Microsoft® Office Communicator 2007 users can use the call feature to initiate calls from their Mitel desk phone to any other internal or external telephone number. Incoming calls are flagged to the user via the Communicator 2007 pop up incoming call window, enabling the user to answer the call via their Mitel desktop phone or to forward the call to another destination or their voice mailbox at the click of a mouse.

Presence and Availability
Communicator 2007 users are able to see an indication of the status of other users on the network, including their telephony status. If a colleague is busy on a call, they can be "tagged," meaning that when the call is completed, a notification is provided to indicate their availability.

Extension of Mitel Applications
The Live Business Gateway extends Mitel's rich telephony applications suite to the Office Communications Server 2007 users leveraging presence and availability from the Communicator 2007 interface.Integration with Microsoft Outlook and Office SuiteMissed calls are flagged in the user's Microsoft® Outlook® inbox. A user's status can be seen within Outlook or the Microsoft® Office suite. Calls can be established directly from these applications via a mouse click.Through the provision of advanced Mitel telephony applications to the Office Communications Server 2007, the Mitel / Microsoft partnership enables better access to information and people, simply and easily, right from the desktop.

Mitel Applications Suite

The Mitel Applications Suite includes a wizard to assist in rapidly deploying not only NuPoint Messenger, Mobile Extension and Teleworker Solution, but also the 3300 IP Communications Platform (ICP). Users are deployed consistently across different applications, which further eases management. Ongoing administration of the applications is completed via a user friendly, web based interface. Adding a user to one or more applications is easily accomplished using Mitel Applications Suite. All this simplified management means you spend less time deploying and administering users and more time focused on your business.

Live Business Gateway

Mitel's Live Business Gateway provides telephony enablement to Office Communications Server 2007. As part of the Mitel Applications and Services Gateway family allowing enterprises to implement IP- based solutions through a smooth, intelligent evolution, the Live Business Gateway integrates the Office Communications Server 2007 and Mitel applications to provide access to key business resources in the moment they are needed, resulting in faster decision making and issue resolution.

Integrated Management Applications

The Integrated Management Applications suite extends the core functionality of Enterprise Manager with additional management capabilities.Voice Quality ManagerThe Voice Quality Manager is an application option within Enterprise Manager for continuous monitoring of IP voice quality throughout the network. Mitel IP phones can be configured to report on network quality at the end of calls and at intermediate intervals during longer calls to quickly determine when and where problems occur. This enables the network administrator to resolve network voice quality issues before they become widespread saving time and maximizing voice application performance.Report Generation OptionEnterprise Manager offers a report generation option using Crystal Reports® to reduce administrative workload in preparing a wide variety of integrated tabular and graphical reports on system inventory data, alarms, events, and voice quality statistical data.

Report criteria can be customized as required and reports can be setup to run on a scheduled basis or launched in a context sensitive manner for on demand reporting. Voice quality reports can reveal trends in network performance allowing for corrective action prior to impacting user desktops.Viola NetAllyThe voice quality management capabilities of Enterprise Manager can be further extended through an integrated management interface to NetAlly, an advanced VoIP performance management application available from Viola Networks a Mitel Solutions Network partner. The NetAlly suite of tools provides the ability to use software agents to simulate IP traffic to perform active troubleshooting or to assess and optimize network capabilities prior to deployment. NetAlly is able to monitor the voice quality statistics collected from Mitel IP phones though the interface with Enterprise Manager and can trigger automated tests when thresholds are crossed.

What to Rely on From a Business Phone Company never be fearful to ask for an index of any certifications they hold or the accreditation of their essential technical personnel; Hands Free Dialing: Allows multi tasking. With this offer, you are not chained with the phone if you only want to do a lot more. There are distinct varieties of PBX phone models, plus your business phone assistance should be able to supplement the needs you have when using the proper solution. There are actually, as an example, normal PBX models together with published or exclusive PBX services. You can also find software-based services generally known as IP-PBX systems, which have become a popular solution for a variety of firms. Point out you decide to go having a VoIP service. You may either choose a published VoIP service or maybe a premise based mostly service. If you achieve a published VoIP service you just plug your own VoIP phone into the Internet and also wallah! You are fine. The service is then handled by a any such service provider. In case you go this premise based mostly route it's a little bit distinct. You have to get hold of a piece of equipment called a PBX along with your VoIP phones. A new PBX (Private Branch Exchange) really is expensive. It may cost a few thousand for you to tens of thousands to begin with. Also, once you have purchased this PBX you have to keep it, update that and take care of the system in your company. Usually companies along with 500 employees or a lesser amount of, that are not technology companies, move the published VoIP route on auto-pilot. But check out your options and also pick the right solution for you. Call forwarding also is a feature that needs to be included in the assistance. This is little bit useful as it allows people to simply forward a telephone call in just a mouse click. The call will then be forwarded to the specific particular person or place of work the unknown caller needs. For the small business phone assistance, the number of telephone line connections, moreover extensions, won't pose a predicament at all. When using a little homework to compare business phone models, chief executive reps will are aware that cheap might not be as low-priced as it seems to be. Taking a not much time will save annoyance, disappointment and other unexpected expenditures. A published PBX systems deliver PBX functionality and tend to be provided by the telephone service provider organization, using gear located in its premises. Meaning the client business will not be expected to invest capital to buy and also install PBX gear. One of the advantages with an IP-based business phone system is the flexibility for the staff to be mobile. Together with Avaya's IP Office solution, employees are will no longer limited to doing work in the office. When using the new engineering their cell phone simply just becomes a part of the business phone process. Because of this, customers and clients can arrive at employees irrespective of their location. On the person phoning, it appears as though this party they are trying to arrive at is in the place of work and accessible to take their phone. This provides the worker with a method to leave your office and match potential clients while still being accessible to recent clients.

Legal Disclaimer The Mitel technicians that you can find on this website are ordered by client feedback, geographical proximity to your location and other factors. PBX-installers.com is not associated with Mitel directly.