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Telecom Industry news

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    Powernet is pleased to announce it has earned national certification from the Women?s Business Enterprise National Council (WBENC), as a women-owned business. Founded in 1997,WBENC, is a national 501(c)(3) non-profit and the largest third-party certifier of women-owned businesses. Providing a national standard, in-depth review of the company and on site inspection is a rigorous process … Continue reading Powernet Newly Certified by the WBENC as a Women Owned Company →
  • VoIP Shortage Expected due to Political Campaigns
    Wholesale SIP carrier SipTrunks.org is predicting a shortage of VoIP paths and therefor has opened pre-registration for political campaign. In order to provide campaign teams and political robocall providers with enough capacity, the wholesale VoIP company decided to start working on a first come, first served basis. “Even though many people don’t like to receive … Continue reading VoIP Shortage Expected due to Political Campaigns →
  • Telesphere selected as one of the Top Companies to Work for in Arizona
    For the second year in a row, CareerBuilder and Republic Media announced today that Telesphere has earned a spot on the CareerBuilder Top Companies to Work for in Arizona list. Telesphere is the nation?s leading provider of fully hosted VoIP and unified cloud communications services for businesses. Top Companies were evaluated and selected based on … Continue reading Telesphere selected as one of the Top Companies to Work for in Arizona →
  • Suddenlink Stays Ahead of Subscriber Demand With Device Provisioning and IP Address Management From Incognito Software
    Incognito Software, a global provider of broadband software provisioning and service activation solutions, today announced that Suddenlink Communications, one of the largest cable operators in the United States, is using Broadband Command Center and Address Commander from Incognito Software to provision and manage IP addresses for its approximately 1.4 million subscribers. In addition to being … Continue reading Suddenlink Stays Ahead of Subscriber Demand With Device Provisioning and IP Address Management From Incognito Software →
  • Allworx Introduces PowerFlex
    Allworx, a Windstream company and award-winning developer of Internet Protocol based (IP) phones systems for businesses making the switch to bandwidth-based voice infrastructure, today introduced PowerFlex(TM), its new family of Ethernet switches. PowerFlex is specifically designed to complement its current product line. The benefits are simplified installation and added reliability for Allworx customers. “PowerFlex allows … Continue reading Allworx Introduces PowerFlex →











When you are searching for an up-to-date phone system, you do need to make sure that you explore the different choices that are available and also get professional advise and phone system prices from several different vendors. Please make sure to take advantage of our Massachusetts Nortel dealer quote tool below to receive prices from several different providers in your local Massachusetts area.

In a world of ever changing technologies and advancing marketing and sales communications demands, it's important for your business to stay on top. Communication is paramount to productivity, as well as the most important portion of that is your business phone system. The standard type of system is the "Private Branch Exchange," or PBX. These powerful and technologically advanced devices are the foundation of it all.

It isn't really like deciding on your long distance service provider or smartphone. Within those marketplaces, your options are limited and it's mainly one size fits all.

Just as with all else, the corporate world moves at a different rate. Features can make or break your PBX system, influencing your ability to scale with long term requirements and business expansion, your ability to leverage the strength of the net as part of your communications network (with technology like Voice over ip,) and your ability to continue to be bulletproof and safe from services outages, by using products like power supply back-up UPS systems as well as remote administrative functionality. With your PBX playing such a vital role, let's take a look at a thing or two which you might need to take into account.

Hiring an operator or receptionist is often times unnecessary, or just unfeasible if you have too many incoming calls. You'll be glad to know that most of the same features can be overseen by many of the current PBX systems. At the most basic level, these "Auto Attendant" features includes options such as allowing the caller to brows through a touchtone activated menu, reach specific extensions or access information recordings. Maybe someday we'll even have a PBX that will brew a pot of coffee...

Having your phone system perform automated tasks can save you time and money. Auto-dialing provides a means for the system to place calls (and more) all on it's own. At the most basic level, many of us associate PBX auto-dialing with robo-calls, or telemarketing. However, the systems can do much more than that, especially when blended with modern technology. For example, sending text messages to cell phones automated for informative personal, departmental, or company-wide alerts and notices. Voicemail from important numbers can be forwarded instantly, and many packages even provide text to speech for reading messages to the recipient, such as crucial e-mails, news or stock alerts, and more.

Modern software has seen a flood of high quality open-source development, and the PBX market is no exception. The "Asterisk" project is a suite of high powered, feature rich software PBX tools, very popular with many businesses. The software runs on a standard PC, along with specialized interface cards to connect you to the outside phone system (including everything from standard phone lines, through ISDN or T1 lines.) Features are rich, including robo-dialing, auto-operator menu systems, voicemail, voice over IP, and much more.

Rather than run this yourself, you an also opt for devices powered by Asterisk, of which many can be found. This can give you many of the rapid development, security, and plugin benefits of Asterisk, without the chore and hassle of trying to install and manage the software on a computer, yourself.

The sheer power and flexibility delivered by computer driven phone systems, like the modern business PBX, can do wonders for your business. But each business has unique needs and demands, and there is really no one size fits all solution. It's my hope that some of the information above will help you determine what will really benefit you in a business phone system.

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Most Popular search in Massachusetts: Nortel dealers in Boston . If you are searching for an authorized Massachusetts Cisco, Lucent, Avaya dealer, or local Tadrian partner, you have come to the right place. Using our directory you can easily find the right certified telephony equipment dealer nearest you. Just fill out the form above.

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Nortel highlight

Popular Nortel Phones

Nortel Business Series Terminal T7406E

The Nortel Business Series Terminal T7406E is a full-featured, multi-line telephone for businesses that would benefit from a workplace mobility solution. It supports 1 to 8 users with mobile access up to 1000 feet away from the base station, and is backwards compatible with all versions of Norstar ICS and Business Communications Manager.

Key Features:

  • Modular design: Whether functioning as a feature-rich standalone solution or as a Central Answering Position, the BST CAPs modular design allows strategic deployment based on business requirements.
  • System powered: Reliability is improved and installation simplified by removing the auxiliary power supply and utilizing the Business Communications Manager (BCM) or Norstar system to power the BST CAP.
  • Busy lamp field/Direct station select: Increases customer satisfaction while improving operator efficiency by utilizing multi-segment icons for accurate and efficient routing of customer inquiries.
  • Audio control center: Simplifies telephone operation by clustering common audio features for fast and precise toggle action between handset, headset, and speaker.
  • Multiple hunt groups on the T24 Key Indicator Module (KIM): Ensures real-time contact by providing a series of telephone lines organized in such a way that if the first line is busy, the next line is hunted until a free line is found

Avaya IP Office - Any Premiere Business Phone Program for Modest Business Business phone systems are crucial for every kind of business whether small or big because transmission is a heart part for each operation in the business. Clear transmission in every feature allows for a business to address the needs and involves of personnel and buyers. This equates to a good as well as perhaps faster gain of purchase. If you're planning to get a business phone process for your enterprise consider the most widespread types on the market: In choosing the actual 'quality' of little business phone service, find it has various features for your reasonably put together price. A very good feature could be an automated clerk. This offers a recording process which you can set to introduce myself to callers/customers and at the same time offer these people options for what they need. This aspect offers usefulness and simply answers to the one on one needs of your customers. If you decide to do not have plenty of employees to take care of all phone telephone calls constantly, this feature especially comes in handy during busy business working hours. It can be 24x7, so it is like having your personal assistant do the extra work for you on no supplemental cost. Another fundamental consideration in the business phone service is the charge, of course you cannot overlook the price tag aspect in relation to business. Since many new releases use Internet ability to make calls, among other things, this saves a lot of money for the enterprise. New phone services systems may help to a company and also enterprise with regards to 30-50% more than the expense of traditional phone services systems. The advantage with these new releases is that they give not only sensible price but also the same other great features like long-distance calling, achieving calling together with voicemail. VoIP, one of many handy transmission tools brought in by the Internet age, allows people to learn phone calls by employing Internet technologies, because the name really stands for Voice Over Internet Protocol. Unlike the traditional phone process that uses world switching, VoIP breaks down the voice targeted traffic through tiny packets of data and posts it by having a one-way connection. The procedure is less expensive, along with the results are sooner and faster through digitized communication avenues. What we have seen though is that many businesses do not fully understand what benefits they can get coming from upgrading together with what they may look at coming from particular PBX models. Here are 6 new features that you need to understand. Your new process should be: One great way to prosper in your process is to value communication concerning business partners. You should establish a connection with buyers by getting hold of them frequently. With this goal in mind, little business phone service can be the best software to choose. Any emergence of modern technology has truly opened the actual gates for further convenient operations and excellent efficiency. Through little business phone service, you can contact close friends or acquaintances anywhere in the world in an instant. This allows you to acquire a wider circle thus increasing chances of business growth in a time period earlier than expected. Being aggressive is not really based on the size of the actual business. As long as you understand what your company would need to stand out, good results is within accomplish. And any sensible businessman realizes that small business phone services are an important factor for high quality and steadiness.

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