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Telecom Industry news

  • Powernet Newly Certified by the WBENC as a Women Owned Company
    Powernet is pleased to announce it has earned national certification from the Women?s Business Enterprise National Council (WBENC), as a women-owned business. Founded in 1997,WBENC, is a national 501(c)(3) non-profit and the largest third-party certifier of women-owned businesses. Providing a national standard, in-depth review of the company and on site inspection is a rigorous process … Continue reading Powernet Newly Certified by the WBENC as a Women Owned Company →
  • VoIP Shortage Expected due to Political Campaigns
    Wholesale SIP carrier SipTrunks.org is predicting a shortage of VoIP paths and therefor has opened pre-registration for political campaign. In order to provide campaign teams and political robocall providers with enough capacity, the wholesale VoIP company decided to start working on a first come, first served basis. “Even though many people don’t like to receive … Continue reading VoIP Shortage Expected due to Political Campaigns →
  • Telesphere selected as one of the Top Companies to Work for in Arizona
    For the second year in a row, CareerBuilder and Republic Media announced today that Telesphere has earned a spot on the CareerBuilder Top Companies to Work for in Arizona list. Telesphere is the nation?s leading provider of fully hosted VoIP and unified cloud communications services for businesses. Top Companies were evaluated and selected based on … Continue reading Telesphere selected as one of the Top Companies to Work for in Arizona →
  • Suddenlink Stays Ahead of Subscriber Demand With Device Provisioning and IP Address Management From Incognito Software
    Incognito Software, a global provider of broadband software provisioning and service activation solutions, today announced that Suddenlink Communications, one of the largest cable operators in the United States, is using Broadband Command Center and Address Commander from Incognito Software to provision and manage IP addresses for its approximately 1.4 million subscribers. In addition to being … Continue reading Suddenlink Stays Ahead of Subscriber Demand With Device Provisioning and IP Address Management From Incognito Software →
  • Allworx Introduces PowerFlex
    Allworx, a Windstream company and award-winning developer of Internet Protocol based (IP) phones systems for businesses making the switch to bandwidth-based voice infrastructure, today introduced PowerFlex(TM), its new family of Ethernet switches. PowerFlex is specifically designed to complement its current product line. The benefits are simplified installation and added reliability for Allworx customers. “PowerFlex allows … Continue reading Allworx Introduces PowerFlex →











Customers are in control with our New York ShoreTel dealer search engine. Easy access to the top rated vendors and ShoreTel phone system companies nearby your area, evaluate their phone system quotes and find the PBX dealer who has the best offer and reputation. Fill out the form underneath and reverse the table by having ShoreTel distributors fight for your business!

Due to the communications needs in today's market, it's hard to stay current, as well as in touch with your potential clients. Telecommunications is paramount to profit, as well as the most important portion of that is your business telephone system. What you're looking for is a "Private Branch Exchange," or PBX. These powerful and technologically advanced devices are the foundation of it all. It can be difficult to determine exactly what sort of business phone system you need, though.

The initial step you will need to take should be to enumerate the telephone system needs of your organization. With the vast array of solutions on the market, you don't want to get blindsided by unexpected necessities in the future, after your system is established in your organization. The market transforms rapidly, you need a business telephone system that'll still match any long term demands you might put on it.

Hiring an operator or receptionist is often times unnecessary, or just unfeasible if you have too many incoming calls. You'll be glad to know that most of the same features can be overseen by many of the current PBX systems. At the most basic level, these "Auto Attendant" features includes options such as allowing your users to navigate a (potentially huge) menu system, reach specific extensions or access information recordings. Maybe someday we'll even have a phone system that will brew a pot of coffee...

Having your phone system perform automated tasks can save you time and money. Auto-dialing provides a means for the system to place calls (and more) all on it's own. At the most basic level, many of us associate PBX auto-dialing with robo-calls, or telemarketing. However, the systems can do much more than that, especially when blended with modern technology. For example, sending text messages to cell phones automated for instant and informative personal, departmental, or company-wide alerts and notices. Voicemail from important numbers can be forwarded instantly, and many packages even provide text to speech for reading messages to the recipient, such as crucial e-mails, news or stock alerts, and more.

Modern software has seen a flood of high quality open-source development, and the PBX market is no exception. The "Asterisk" project is a suite of high powered, feature rich software PBX tools, very popular with many businesses. The software runs on a standard PC, along with specialized interface cards to connect you to the outside telephone system (including everything from standard telephone lines, through ISDN or T1 lines.) Features are rich, including robo-dialing, auto-operator menu systems, voicemail, voice over IP, and much more.

Rather than run this yourself, you an also opt for devices powered by Asterisk, of which many can be found. This can give you many of the rapid development, security, and plugin benefits of Asterisk, without the chore and hassle of trying to install and manage the software on a computer, yourself.

"Can you hear me now?" isn't something you want your customers or employees to have to utter. Making sure you're able to keep in touch around the office, and with the outside world is a very real and serious demand of modern business. Choosing a good, well rounded PBX to drive your business telephone system will ensure that you're not only able to keep voice communications flowing, but will also allow seamless integration with other modern technology, such as email and text messaging. Hopefully some of the topics mentioned here have given you some food for thought, while determining what you really need.

To find a ShoreTel telephone system dealer or partner in the New York area, scroll up and fill out the form above to have the top ShoreTel deakers fight for your business.


Recently added ShoreTel partners coverage areas in New York:

Piermont village |Schuylerville village |Canton village |Cherry Creek village |Jamestown city |Monroe village |Gilbertsville village |Sherman village |Richburg village |Port Henry village |Patchogue village |Elba village |Port Leyden village |Mount Kisco village |Lancaster village |Red Creek village |South Corning village |Prospect village |Plandome Heights village |Warsaw village |Barneveld village |Owego village |Massapequa Park village |Liberty village |Fultonville village |Dering Harbor village |Freeport village |Asharoken village |Cohoes city |Centre Island village |Warwick village |











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